Omegawalk Reviews 602

The shoes arrived with good timing and were as expected. Unfortunately the sizing wasn't right (too small) but the staff have been helpful at rectifying this for me and offered multiple solutions. Tha... See more

What made my experience great was how comfortable and supportive these shoes are. I suffer from plantar fasciitis, and almost immediately after I started wearing them, I noticed a significant reductio... See more

They sent me the wrong size, so I was disappointed. After reaching out to them about it, they offered to fix the situation by sending the right size at no additional cost. I believe that shows great c... See more

Susan at customer service has been really helpful with options and support. I would note that there is a shipping charge for returning items that don't fit and I would encourage you to get a half or f... See more

Still continuing to ignore me, only emailed back after my first review and not offering a full refund. Its a scam for cheap shoes and taking advantage of people that are looking for help with orth... See more

The boots arrived with good timing and I like them very much - the bottom sole is just what I wanted for the ice and snow. Unfortunately the sizing wasn't right (too small) but the staff have been hel... See more

Bought a pair of ice guard ankle boots, unfortunately the size was way too small. Customer services have been incredibly supportive and offered me various solutions, either a refund or bigger size whi... See more

SCAM ARTISTS. Shows came full of glue, poor quality from china. Conning people who genuinely need orthopaedic shoes is disgraceful and ive tried to return, they wont let me, they wont provide a full r... See more

I had an issue with regards to the order that I received, being that the shoes did not fit me. I contacted Omega and Susan in Customer Services has been more than helpful to resolve the issue for m... See more

Omega walk shoes are very comfortable and their customer service is awesome! I bought 2 pair of snowboots and needed to exchange the size on one. I got a timely personal email back from the head of... See more

I had an issue with a recent order and needed to request a refund. At first, I was unsure how the process would go, especially after having to cancel my debit card, but the customer service team was... See more

The shoes came in quick! Unfortunately they do run a bit small, but with their excellent customer service I was able to exchange them no problem. The shoes felt lightweight, with the right amount of c... See more

I ordered a pair of the Omega shoes on-line. Unfortunately, they are a bit too small. The shoes are very attractive and well-made. I think they're going to be very comfortable. The company is go... See more

Don't trust these! Chinese company so it's impossible to return or even get your money back, they make you pay for the return! I realised this too late unfortunately. The shoes I ordered came, nothing... See more

This company is promoting something that doesn't exist. I ordered a pair of physio recommended sneakers and not only did they take 13 days for Yodel to deliver, when they came they were useless. Wrong... See more

DO NOT BUY ANYTHING FROM THIS COMPANY!!! Poor quality footwear and terms all one sided in favour of them. We have attempted to return footwear that are of poor quality and wrong size, they offered 30... See more

These are cheap, poorly made trainers with cheap plastic bottoms and the words SAKTEOBARD on the tongue! They are certainly not orthopaedic as stated. I paid for 1st class delivery, tracked and insure... See more

I ordered the wrong size shoe from Omegawalk. Susan contacted me and is sending me the correct size and no cost to me!! Thank you so much Omegawalk for being an amazing company and standing behind... See more

I wish there was an option for zero stars. This place is a scam total rip off, please do not order from them they do not use a reliable logistics company, they shipping takes weeks then, they send a c... See more

I did receive my shoes late but I finally got them and they were small but they told me I can get the right size with no extra cost I like them just can't wait to get the right size. They understood a... See more

Customer service is excellent, sorting out a larger size was no trouble for Susan. Nice to know in this day and age you can deal with a real person. Tge trainers are lovely btw , I just should have g... See more

OThe shoes look nice and comes in perfect condition. When u order go half size . Customer service is helpful in making sure I'm satisfied because I had to reorder a bigger size

I ordered my usual shoe size, but when I received the shoes, they were smaller than expected. I contacted customer service, and they offered to send me a large size after I posted this review. I appre... See more

Customer service at 1000% my shoes were the wrong size and I had absolutely no issue with getting things straightened out and getting what I needed. I 100% recommend you purchase from omega walk!

Omega walk shoes although comfy do run small. Their customer service is fast and reliable. Not only are they sending me a bigger size they are letting me keep the originals as well! Can’t wait to get... See more

My trainers arrived really quickly, excellent quality. I needed to change the size as I didn’t account for the insoles and the customer service couldn’t have been better! Response time and efficiency... See more

I am very happy with my shoes, took a little longer to received but I got them and I am happy but they do run small. I have to communicate with customer service and their response was quick and they... See more

Willing to take care your exchange by any means to get you taken care of in a way that benefits the company. Trading shipping & Handling for 5 Star Review.

Shoes were ordered at size 8 which I would usually be size 7.5/8. They didn’t fit they were too small but my mum said she’d keep them because she’s size 6, they just about fit her and were extremely u... See more

Took way too long to arrive (around 2 weeks) - the company probably drop ships and it shows. Shoes are ok as I bought them with a discount, wouldn’t pay any more money for them though. I don’t think... See more

Bought a pair of boots for myself after purchasing a pair for my mother about a year ago which I loved. They are cute and have incredibly good traction on ice. Ordered a size 9 which ran a little sma... See more

I received my shoes and they were too small. I asked for an exchange and they quickly got back to me and advised they would, I would just need to pay to have them reshipped. I kindly advised that I wo... See more

If I can give this company a 0, I would I ordered my shoes on the 18th of December the purchase went smoothly however, When I tracked my item it’s stayed 2 days on pending shipping and moving cros... See more

Avoid. Straight from China. Cheap materials used, glue visible. Basic memory foam sole, not ortho as advertised. Too small inside the shoe because of toe tip placement. Want to deduct 15% from purch... See more

The only issue I had when I received the shoes I ordered was that I needed to get a size bigger. Other then that, they are exactly what I wanted. Very good material & vibrant, bright colors.

I have 2 pairs of the Orthopedic sneakers. I do lots of walking and when I tell you these are the most comfortable shoes I have. I'm getting ready to go and order 2 more pairs. Not only are they very... See more

Arrived quickly, had an issue with sizing but customer service was very helpful and prompt to deal with it. Lightweight trainers and supportive which was needed after foot surgery.

I loved the shoes, excellent quality, super comfortable for my plantar fasciitis. I can stand all day and they don't tire me out. Don't hesitate to buy them.

I'm a long time customer of Omega Walk because I love the shoes! I recently had to work with customer service and they are 5 Stars too. Very polite and helpful and they resolved my issue very quickly... See more

UPDATE…they offered me another 1/3 refund to take down this review. I didn’t accept Not waterproof as advertised. Tried to return and was told they would have to be posted to China at my expense plu... See more

These trainers are amazing! They are so comfortable and so light weight. Absolutely brilliant quality for the price. Highly recommend them.

This company really cares about its customers. I ordered my correct shoe size, but their shoes run small. They're going to send me a larger size, and told me I can keep the other pair, which I plan... See more

About buying from this company at all!!! Shoes are awful. Anyone saying otherwise are fake reviews. Contacted company to advise shoes aren't wearable they didn't even ask why/or ask to see pictures... See more

I purchased the orthwalk. Great arch support. But you should size up. The shoes are great for someone that's on their feet all day. I have flat feet. The support is great.. Also my experience with cus... See more

This company really cares about its customers. I ordered my correct shoe size, but their shoes run small. They're going to send me a larger size, and told me I can keep the other pair, which I plan to... See more

I could not fault the service of Omega walk. Their Customer Service team replied to me promptly and were very helpful. I ordered my usual size boot but it was too small. They offered to send me the la... See more

I will definitely buy from them again. They have great customer service!! Their products are high quality and they have great prices! They are very kind and generous. Which is really hard to find busi... See more

This company is amazing and the shoes are great... The experience working with this company and getting my order correct has been exceptional... I would order from this company again....💯💯💯💯💯💯💯... See more