Omertà London Reviews 97

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the premium and long-lasting nature of the scents. Many people are delighted with the sophisticated and elegant fragrances, noting their impressive longevity and projection. The customer service is also frequently commended for being helpful and responsive, with many consumers appreciating the quick and efficient delivery, as well as the beautiful packaging and presentation of the products. However, some customers experienced issues with their orders, including significant delays in receiving items or not receiving them at all. A few other people also felt that the packaging of their perfume was not as advertised. Additionally, one reviewer reported a negative experience with a product, citing quality concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the amazing and long-lasting... See more

Quality

Clients share positive opinions on quality, consistently praising the luxurious, long-lasting, and unique... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many consumers praise the fast shipping, with some... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the exceptional and great customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this brand! The scent is incredibly premium and long-lasting — it genuinely smells like something you’d find in a high-end boutique. As someone who’s spent hundreds on luxury fragrance... See more

Rated 5 out of 5 stars

A truly Captivating Scent, The fragrance ‘Last night in Paris’ is nothing short of exceptional. From the very first spritz, it delivers a well-balanced composition that’s both elegant and memorable.... See more

Rated 5 out of 5 stars

Just Listen A bright and modern floral with a fresh, uplifting opening. Soft white florals blend effortlessly with a smooth, musky-vanilla base, creating a fragrance that feels elegant yet eas... See more

Rated 5 out of 5 stars

Omerta perfumes are my new obsession! I discovered them recently through a trusted reviewer, and the scent did not disappoint. What Are You Wearing is hands down one of the best vanilla perfumes I... See more


Company details

  1. Perfume store

Written by the company

Craving Premium Quality, Designer-Inspired Fragrances Without the Hefty Price Tag? 💰 At Omerta London, we offer scents that are 90% identical to the originals! 🤯 Plus, with our 30-day money-back guarantee, you have nothing to lose.


Contact info

4.2

Great

TrustScore 4 out of 5

97 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

*** ISSUE MY REFUND ****

*** ISSUE MY REFUND ****
Your Company is an absolute disgrace.
You have been provided with everything you need to issue my Refund.
Please nobody use this Company.
Zero replies to emails. Will contact payment provider to Report!!!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company to be avoided

I ordered a bottle of perfume for a Christmas gift. I have sent several polite emails to try and find out where my item is. None of my emails have been responded or acknowledged. They have received my money in good faith get ignore all correspondence. Am reporting them to Trading Standards.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful!!

Absolutely awful!!! ****AVOID******
Ordered on 18th December in time for Christmas, as of 30th December still not arrived or even dispatched!!! Tried to contact customer services twice but they’ve just ignored me!!!
Far far better out there!! Don’t give these thieves your money. I’ll now have to go through the process of a bank chargeback

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Best sellers


Just Listen
A bright and modern floral with a fresh, uplifting opening. Soft white florals blend effortlessly with a smooth, musky-vanilla base, creating a fragrance that feels elegant yet easy to wear. Perfect for everyday use and daytime occasions.
Rose Fantasy
A rich and sophisticated rose fragrance with depth and warmth. Velvety rose is enhanced by subtle spice and woody undertones, giving it a sensual, refined character. Ideal for evenings and cooler seasons when you want something truly captivating.
His Prettiest Problem
Bold, intense, and beautifully dramatic. Deep rose and dark fruits unfold into warm spices and earthy woods, finishing with a luxurious, long-lasting base. A statement fragrance made for nights out and special moments.
I took advantage of the bundle for £59.99 and they smell beautiful 😍

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Harmful Cologne

Received the leather fragrance as a gift. There were particals floating in the bottle and when I sprayed the cologne onto my skin had instant burning having to wash it off. Would avoid as products are potentially dangerous

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Tehran treasures

I've tried Tehran treasures, and in love w the scent! If you want to go for a nice exclusive night out, smelling fancy and elegant, try this one defo!

Also, I had a bit of a hiccup with my order but it was resolved quickly by Amelia from omerta's support team.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love the smell

Absolutely love the smell! I got the Dubai vanilla and it’s amazing, lasts for hours and it arrived within 3 days I believe. Such a great perfume for the price, definitely recommend

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Dubai Vanilla

I got Dubai Vanilla, which smells incredible. Gorgeous packaging too. Thanks again 🤎 Amy x

3 November 2025
Unprompted review
Rated 5 out of 5 stars

So happy I found these guys

So happy I found these guys! Everything about my first order was above 5 stars. The website being easy to navigate yet informative, quick check out process and the profit received exceeded expectations. The scent of ‘last night in Paris’ is insane, so highly scented and the formula of the perfume itself melts into your skin like butter and the customer service is great would certainly recommend

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Still haven't received my items

I placed an order of 2 fragrances 3 weeks ago, paid for shipping and still not received anything. Still showing up on shop app as being processed. I have emailed Omerta twice now and still not had any response! Very very disappointed!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

A great customer service and fab

A great customer service and fab dupe fragrances being oil based they really last and I wear Baccarat Rouge midnight in Paris is thier dupe very very like the real thing affordable to wear e everyday highly recommended

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Think I’ve found my new favourite…

Think I’ve found my new favourite perfume brand! I tried the Dubai Vanilla fragrance and wow 😍 super unique scent and lasts a really long time. Definitely going to recommend to friends and family.

22 October 2025
Unprompted review
Rated 2 out of 5 stars

Wrong Order Took Forever

Took advantage of a sample offer and paid postage. Waited weeks only to receive an empty envelope with the brands card in it, i reached out to customer service who I then had to add on WhatsApp. They said the stock is all in Dubai and they have to wait for it.

They apologised and said they'd refund me (I had to chargeback that myself) and send my original order with a few extras as an apology, this again took weeks.

It (the apology) showed up today 17/10 and whilst the 'extras' are there, my original order isn't.

Two stars for actually recieving a few samples and the customer service was responsive.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

This stuff is great

This stuff is great! Never had so many compliments about how I smell before! Dubai Vanilla is to die for! Will be ordering again soon! Thanks

11 October 2025
Unprompted review

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