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Rated 1 out of 5 stars

We have the Omlet Cube with attached run. The connection clips are absolutely terrible. We have had to reinforce with countless heavy duty zip ties. I am sure there are better options out there.

Rated 1 out of 5 stars

Don’t buy the automated chicken door. Clunky control panel not working from the time we got it. Customer service has been unresponsive. Don’t be fooled by the flashy videos on the website. Look for so... See more

Rated 5 out of 5 stars

Great products, speedy deliver, supportive customer service: I have purchased an Eglu Go for two silky bantams, they think it’s perfect. The hen curls up and the roo stands guard. It’s been portable... See more

Rated 1 out of 5 stars

Great concept, if it worked. We paid over $300 for this and in less than 6 months, the plug in failed, the battery runs out fast, and then it got an obstruction error with no obstruction present… and... See more

Company details

  1. Animals & Pets

Written by the company

Omlet is the brand behind the renowned Pet Products including the Eglu chicken coop, Geo bird cage, Zippi rabbit tunnels, and many more.


Contact info

2.9

Average

TrustScore 3 out of 5

122 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my Eglu and so do my hens!

A after 5 months of use I can say "I LOVE my Eglu Coup and so do my chickens!". I move the coup around the yard, to places that need to be de-weeded and setup the chicken fencing. My hens forage and remove all the weeds and then I move them to a new spot. The coup is easy to clean and the eggs are easy to get to. In fact, I like it so much I bought a second coup for my 6 newest additions. Now I will have 2 movable hen coups.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

I love the Geo Bird Cage

I love the Geo Bird Cage or what I like to refer to as their Geo Dome Home! My budgies are free fliers and live in a tree but their organic crunchies and seeds, favorite veggies, along with their Geo Bird Bath are housed in the dome. It keeps everything, neat and in order and it is super easy to clean. I just ordered the stand. I highly recommend this product.

One thing I do wish and hope Omlet considers is to sell replacement food and water dispensers in their accessories section. Reason being, I have a very dominant budgie hen who doesn't let anyone else eat! She needs one whole food dispenser to herself. My current work around is to put the water in the bird bath and then use the water dispenser for the boys crunchies and seed blend. However, the water dispenser is uniquely designed for water not seeds. I would like to purchase an additional seed dispenser. Plus, the water and seed dispensers could use replacing due to potential damage or wear and tear in the future. My budgie hen literally lifts the dispenser and throws it overboard when she is possessed with seed greed! Thank you.

19 March 2022
Unprompted review
Omlet USA logo

Reply from Omlet USA

Hi Yvette,

Thank you for your feedback about the Geo cage. We are glad to hear that your birds are happy in their 'dome' home and that you appreciate the ease of maintenance.

Your feedback in regards to being able to purchase the feeders and drinkers separately has been passed on to our team to allow them to study this possibility.

Don't hesitate to let us know if you have any questions of further suggestions that could be considered to improve our products and services.

Yours,
Clémence,
Omlet Customer Service

Rated 4 out of 5 stars

The site was easy to navigate

The site was easy to navigate. My only suggestion is that it would have been nice to have different combinations of treat feeders.

16 March 2022
Unprompted review
Omlet USA logo

Reply from Omlet USA

Hi Sandra,

Thank you for sharing your feedback with us.
We are glad to read that you found the navigation on our website easy.

Your suggestion about the different combinations for treat feeders has been passed onto our Product Design team and it will be taken in consideration to develop the choice of products on our website.

Don't hesitate to contact us if you have any further suggestions or feedback that you would like to pass on to us.

Yours,
Clémence,
Omlet Customer Service team

Rated 5 out of 5 stars

this is my second automatic door

this is my second automatic door, the first one i didn't have any issues, other then a loose screw that i had to re tighten, but after that is being working awesome, so i'm buying my second door , a very good well worth door

13 March 2022
Unprompted review
Rated 5 out of 5 stars

I have looked all weekend for a coop…

I have looked all weekend for a coop and pen to house 5 chickens who have been bullied and almost pecked to death. I despaired of finding anything suitable until I came across Omlet USA. Website beautifully transitioned as required, it made researching your product so easy to find all the answers I needed. I only wish I could have found a recommended installer but I will endeavor to put it together as quickly as possible. Can't wait to get it and thank you also for the discount. Much appreciated. A. Lafreniere

6 March 2022
Unprompted review

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