Omotenashi TCG | Japanes Trading Card Game Store Reviews 9

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

9 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thieves… be very careful

I would not trust this vendor at all if your are based abroad be very careful with them. I purchased some items from them £400 worth so not small change. Despite paying the customs fee with DPD they still sent back my item to them. Since October I have been trying to find a solution to get my item. They have said no refunds. I have suggested paying the posting fee again they said no, I have suggested arranging for someone to collect my item at the store they have said no. They don’t want to give me what I have paid for and are making no effort to find a solution they just want to keep my items which I paid for which is crazy. I have been emailing them for 3 months and the only thing they suggest is I buy the items again from them. Be very careful they are a bunch of theives and I will be reporting this to the Pokemon trading company and everyone and everywhere else I can find !!!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Shanks manga

I live in Italy. Super fast shipping. I got along very well with the seller. I will buy again thanks.
Ah I found the Shanks manga. I'm very happy thank you 🙏

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Top notch service

Great communication and a pleasure to do business with. Excellent prices, large selection, and always reliable. The only supplier we use in Japan!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Omotenashi TCG as a UK Buyer

I’ve been using Omotenashi TCG for over two years now to purchase a wide range of Pokémon and One Piece products—booster boxes, collection boxes, and single cards—and I can confidently say they are one of the best TCG shops out there.

What sets them apart is their consistency in providing great products at competitive prices. Every single order I’ve placed has arrived quickly here in the UK from Japan, and the packaging is always top-notch. It’s clear they take care in ensuring everything arrives in perfect condition, which is a huge plus for collectors like me.

The communication with the store is another standout feature. Whether it's through email, WhatsApp, or Instagram, they are always quick to respond and helpful with any questions I have. It’s a great touch to feel so connected with a store, especially one that operates internationally.

Their website is user-friendly and secure, with plenty of checkout options that make the buying process smooth and hassle-free. I never have to worry about the reliability of their system when purchasing, which adds peace of mind when shopping for valuable cards.

Overall, I highly recommend Omotenashi TCG to any TCG enthusiast. They offer fantastic products, great prices, and top-tier customer service, making them a standout choice for anyone looking to buy cards or related products. A must-visit store for serious collectors!

29 October 2024
Unprompted review
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