NEO.bet Reviews 40

I am extremely disappointed with NEO.bet regarding my bets (ID #208 and #210). They offer an "Early Payout" feature when a team leads by 2 goals. This was correctly applied to Aston Villa and Racing Strasbourg in my slip. However, they refused to apply it to the Real Betis vs Braga match, even though Real Betis led 2-0 for 12 minutes!
To make it worse, support agent "Finn" lied to me, claiming they don't have a 2-goal lead payout feature, which is clearly contradicted by my own betting slip where they used it for other games. This feels like a scam to avoid paying out a win of over €1,000. I have all screenshots as evidence of this inconsistency and the support's false claims.

Horrible betting shop,I was trying to make verification and I followed the steps,I was lucky and experienced so I made first deposit only 50€ (was thinking about 200€) because when you are new in this kind of shops you need to think about scams also and i didn't regret,cause after the first deposit they didn't accept my Greek ID,I can travel the whole Europe and visit any kind of office in Germany with that ID but not to be able to play at neo.bet..After more than 3 months without doing any kind of move in my account I told them to delete me.I explained the reason and they were keep asking about the reason of my decision without telling even to send me back those 50€ (I felt also shame to ask back because the amount is ridiculous).
They told me also that I m gonna be signed at least an other 5 years even when my account is closed.🤔

Absolutely horrible casino. I have played on this casino for years now and on a daily basis and the truth is I have had one cash out and never been close to another. The bonuses are sparce, and customer service isn't great at all. I had to place a limit on my playing account as I have been no where near a win since playing here and don't feel like they are being true to their players with paying them properly and allowing the games to pay out. How does one play daily on a site and stay faithful and yet since joining not have a payout? This makes me wonder about the legitimacy of this site for sure.

Dave, an excellent excellent agent who cares for the customers he is servicing and does an exceptional job at getting the job done. Goes over snd above expectations and truly surprised as I never have received service like this from any other casino app!! Would greatly recommend this app not only for the exceptional service Dave and other agents provide for their customers, but the awesome games provided and just in all the exceptional way this app is . Thanks again for the exceptional service at neo bet and all the best!!

The site is very well organized, tonnes of options for sports, e-sports, live casino and slots. Support is always willing to help.

Within a few hours signed up, verified, deposited and withdrew significant winnings. Over 1k. I have since won more but ate through some of the winnings. I don't expect the wins will continue to be so frequest but so far everything is great. The only issue I have is I can't seem to withdraw to my debit card. Etransfer works anyway. Customer service was quick but of course like all casinos you have to deal with the chat bot first. They are useless but at least this site gets you to human support quick. I have no idea about the bonuses or playthrough,

300$ deposited in and not one single bonus after playing multiple games. It’s a scam. Doesn’t seem like fair play.

I reported them to iGaming Ontario. Stay far far away for these scammers. Any positive review on here are falsified.

This website is predatory and violates the following requirement of regulations in Ontario:
Once an individual self-excludes, they shall be immediately logged out of their account and unable to login in for the duration of their exclusion.

You can’t really self exclude. They state you can but that section takes you to their account deactivation. You can set a deactivation and be able to delete it because you can still sign into the site, then be back to gambling in a week. They are not in compliance with regulations and need to be shut down.

I spun for a total $500 and not a single bonus triggered. You have to buy a bonus to get any and it’s just ludicrous. The last review before this one is the most accurate. It’s like they’ve limited everyone from winning anything.

I want my money back. I regret giving them any business and they do not give you any type of reward or promotions for your loses.

Anyways, I’m determined to get this site audited by regulators and urge you to also submit a complaint. You can site the regulation on self exclusion.

I played one sports bet of 200$ i made like 400 off it they cashed me cool sweet awesome..... so you thought nope I put more money in the account i tried to place a bet for 350 and they flat bet me after one win out all the bookies I've played never has this happened but all good they will be hearing from Igaming ontario cause now they don't wanna let me withdraw my money and that is illegal if you walk into a casino and get flat bet you either bet the flat or you walk out with ur chips nope they are holding my funds hostage and so I will get them back without gambling because you arent just in ontario for pleasure ur in ontario under IGO heavily regulated and this will not fly good luck

Don't waste your money playing on Neo.Bet! Play since 2023, not one withdraw. It would be a waste of time to mention anything else.

I am going to make this review easy to understand this casino :

- Variety of games : 5/5 They have all games.
- Sports Bet available : Yes
- Games RTP rate : 3/5 Low compare to the other casinos .
- Withdrawal service : 1/5 Very bad , it takes 5-8 hours for the money to be in your account. The keep the withdrawal amount with the option to "Cancel" it and gamble it away .
- MuchBetter deposit : Yes available
- Interac deposit : Yes Available
- Customer service : 3/5 it is message system / No Live chat .

One of the most important thing in online casino is withdrawing your winnings and getting it fast . Neo casino with 5-8 hours deposit is not the right one compare to Betty.ca and BetVictor that will deposit your winnings to your bank account within 5-15 minutes .

Just wanted to say how impressed I am with Neo Bet. Excellent odds, great promos, and an amazing selection of casino games.

Huge scam. hard to get bonuses and when you do they are so small. Stay far a2way from this place another Igaming Licensed scam casino.

Perfect from the Support Service 😍

Neobet has awesome promotions and I always win something on the free spins offered. Quick easy withdrawals and all the best slots. There refer a friend promotion is the best I've seen on the casino apps I've joined.

Absolutely, HANDS DOWN PERFECT Gaming site.

Company claims "We don't limit winners!" but absolutely does limit accounts.