Thank you to both the North American and European teams for providing me with quality client service. We were able to track down the Koto 2 Drop Shorts that I wanted in North America and ship to me d... See more
Company replied
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See what reviewers are saying
Sweater came quick. Quality is awesome. Also called to confirm my order went through since I never received my confirmation email. Staff quickly called me back confirming my order went through as well... See more
Company replied
Service great, fast delivery but.... size matters! The sizes available only fit the average sized people. No propper length size available. I’m 197cm and all pants are to short. The last ordered jogge... See more
Company replied
Fantastic collections of cloths. Full of Exclusive and unique cloths. Bought some cloth for me and my husband such as t-shirts, shirts, tops, long court etc. All are get at a good price with 20% of di... See more
Company details
Written by the company
Official account of ONCE WE WERE WARRIORS. Based in Amsterdam. Our collections have been created for modern warriors around the world who share the Samurai’s ideals.
Contact info
Asterweg 19 B4, 1031 HL, Amsterdam, Netherlands
- +31 (0) 20 218 41 19
- info@o3w.amsterdam
- oncewewerewarriors.com
4.6
Excellent
293 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Once We Were Warriors
Hi Michel,
Thank you for your review & big compliment, it means a lot to us. Until next time.
Have a great day!
The return costs are for own expenses…
The return costs are for own expenses unfortunately.
3 March 2022
Reply from Once We Were Warriors
Dear Celen,
Thank you for your review.
Once We Were Warriors is committed to a clean society for everyone. This involves a social responsibility, for this reason we have chosen to manage return shipping costs for the account of the buyer. With this we hope to prevent unnecessary returns and therefore extra emissions.
We hope for understanding from our customers, we would like to refer to our return policy https://oncewewerewarriors.com/faq/ for questions about the return proces.
If you have any questions, please do not hesitate our team will be happy to assist you!
Beautiful badges
Beautiful badges that helped me cover some bad spots on my jacket.
Excellent quality
7 February 2022
Reply from Once We Were Warriors
Hi Tab,
Thank you for your review, it means a lot to us.
Have a great day!
Reply from Once We Were Warriors
Hi M Van Weezenbeek,
Thank you for your review, it means a lot to us.
Have a great day!
Super high quality
Super high quality, Long life clothes, fits perfectly and the Customer support is amazing too! 5/5 stars!
5 February 2022
Reply from Once We Were Warriors
Hi Kevin,
Thank you for your review, it means a lot to us.
Lovely to hear that you had a good experience with our customer service team. Till the next time.
Have a great day!
Reply from Once We Were Warriors
Hi Olga,
Thank you for your review, it means a lot to us.
Have a great day!
Dear
Dear, we didnt receive all products we did pay. First order and I can't say we are satisfied 😒
1 February 2022
Reply from Once We Were Warriors
Hi Goran,
We are sorry to hear that you didn't receive all items.
Could you please tell me which item(s) you did not receive so I can check & solve the matter?
Like to hear from you.
Reply from Once We Were Warriors
Hi Steef,
Thank you for your review, it means a lot to us.
Have a great day!
Nice quality and unique designs
14 January 2022
Reply from Once We Were Warriors
Hi Badr,
Thank you for your review, it means a lot to us.
Have a great day!
Beautiful clothes and great service
Beautiful clothes and great service! Love the fact that the store is Amsterdam-based.
6 January 2022
Reply from Once We Were Warriors
Hi Jennifer,
Thank you for your review, it means a lot to us.
Have a great day!
Great and quick service!!
3 January 2022
Reply from Once We Were Warriors
Hi Evelien,
Thank you for your review, it means a lot to us.
Have a great day!
I need my refund please
25 December 2021
Reply from Once We Were Warriors
Hi Michael,
I'm sorry to hear that you had a bad experience.
Could you send us an email so that we can handle your issue as best as possible?
You can send it to info@o3w.amsterdam
Our team is happy to help you :)
Sincerely,
Team O3W
this is great site and great store!
20 December 2021
Reply from Once We Were Warriors
Hi Henry,
Thank you for your review, it means a lot to us.
Have a great day!
Poor shipping service
11 December 2021
Reply from Once We Were Warriors
Hi Mahir,
Thank you for your review. We are sorry to hear that you are not happy about the delivery service.
Could you give us more information so that our team can discuss it with DHL?
We hope you are happy with the ordered items
Thanks in advance!
Everything is Perfect
Everything is Perfect! Very fast, i Love These clothes, high Quality!
9 December 2021
Reply from Once We Were Warriors
Hi Petra,
Thank you for your review, it means a lot to us.
Have a great day!
Great brand and service!!
6 December 2021
Reply from Once We Were Warriors
Hi Laura,
Thank you for your review. It means a lot to us :)
Have a great day!
First time buyer
Sweater came quick. Quality is awesome. Also called to confirm my order went through since I never received my confirmation email. Staff quickly called me back confirming my order went through as well as that I would receive my order in a couple of days. Order came the day of. Thank you again!
4 December 2021
Reply from Once We Were Warriors
Hi Ryan,
Thank you for your review, it means a lot to us.
You are welcome :) Hope to see you a next time.
Have a great day!
Quick and easy and great product
Ordering, payment, delivery all quick and easy. I would have like to have seen some more communication about the order however. The quality of the ordered product is great!
4 December 2021
Reply from Once We Were Warriors
Hi Mildo,
Thank you for your review. We are very happy to hear that you like our products and that the order process was quick and easy for you. We will include your feedback regarding our communication internally.
Have a great day!
Although the quality is good the prices…
Although the quality is good the prices are far too hiigh.
3 December 2021
Reply from Once We Were Warriors
Hi Arie,
Thank you for your review, it means a lot to us.
We understand your feedback. Some of our styles are indeed an investment. We attach great importance to socially responsible production and the quality from our products. We try to fix the best price for our customers.
if you find our prices really too expensive, keep an eye on our sale periods :)
I am not happy
I am not happy, as I had to pay the retoure. So normaly when you order online and something does not suit there is a possibility to send it back for free.
I will never order again - thats a pitty as I like the brand :(
After Your answer: thank you for your answer, when I returned the package at my expense, it was not accepted by you because it accidentally had 1 euro (!!!!!!!) less postage. So much for your emission, etc. I had given that to my parcel service and did not know that it was incorrectly franked, it said: acceptance refused. So I had to pay it AGAIN and send it away.
Really very very bad.
2 December 2021
Reply from Once We Were Warriors
Hi Klaudija,
Thank you for your review. We are sorry to hear that you are not happy.
Once We Were Warriors is committed to a clean society for everyone. This involves a social responsibility, for this reason we have chosen to handle the shipping costs of a return for the account of the buyer.
With this we hope to prevent unnecessary returns and extra emissions.
We hope for understanding from our customers, we would like to refer to our return policy https://oncewewerewarriors.com/faq/
If you have any questions, please let us know? Our team will be happy to assist you!
After your answer: thank you for your answer Klaudija.
We are very sorry for what happened, you're having such bad luck. Very important to check the shipping conditions with your shipping service first.
We work with an external warehouse. As soon as something is not right with a package, they are not allowed to accept it for policy reasons.
Again we are sorry about your situation, we hope to have informed you sufficiently.
If you have any questions, our team will be happy to assist you.
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