177 Mortgages Reviews 411

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

177 mortgages have helped obtain mortgages for myself and my husband for 6 years. It was Cameron to start with when we were first time buyers, then changed to Dave. They have both been amazing. I can... See more

Rated 5 out of 5 stars

Absolutely first class service from Stephen at one77 mortgages. He has provided great advice and assistance and found us a great deal for our remortgage. Brilliant communication and has made the whol... See more

Rated 5 out of 5 stars

I recently bought a house and got a mortgage through one 77. Julia arranged my mortgage and Diane was the case manager. Both were exceptional! Julia offered expert advice and seemed to always be avail... See more

Rated 5 out of 5 stars

Me and my partner used 177 for our house purchase and couldn’t have been happier! Our mortgage broker was Louis Healy and he did such a great job getting us qualified and approved for more than we w... See more

Company replied

Company details

  1. Mortgage broker
  2. Alternative Financial Services

Written by the company

177 Mortgages is a national mortgage broker and 177 Protect is a protection broker. We are a fee free mortgage broker. Unlike many of our competitors we never charge our customers a fee for the lifetime of their relationship with us. We have access to the entire residential mortgage market, including many products not available on the high street or online. We can also offer bridging and specialist finance, development finance and commercial mortgages upon request. Working with specialist lenders to meet all of your bespoke lending needs. We specialise in helping clients with non-standard income - for example company directors, contractors, self employed individuals and business owners.  We also have a decided New Homes team that are experts in managing cases for New Build Properties. 177 Protect offer home and life insurance products from a wide range of insurance providers. Again, all of the advice and protection services are fee free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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Rated 5 out of 5 stars

177 mortgages are amazing!

177 mortgages have helped obtain mortgages for myself and my husband for 6 years. It was Cameron to start with when we were first time buyers, then changed to Dave. They have both been amazing. I can email them anytime and the response is timely. You feel like you matter. They call 6 months before the mortgage expires to allow plenty of time to get the right deal, they exude knowledge, are so friendly and quiet frankly work so hard to get the right deal. We have used them 3 times in the 6 years and they are truly amazing. I always recommend them to friends and family. With 177 mortgages you are in such safe hands. Can't recommend them enough.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant manner

We were introduced to 177 Mortgages by our financial advisor. We were stuck in a stagnant housing market, needing but being unable to sell our house. We had a plan but no idea about how to achieve what we wanted.
Our first meeting was via 'Teams' with Tom, who immediately understood our problem and within an hour we had a mortgage offer which fitted our criteria. The application process was handled by Diane and Emmanuel who cut through the reams of paperwork in a jiffy, in an efficient and pleasant manner. Always available, offering help and advice when needed.
Thank you Tom, Diane and Emmanuel, you made an intimidating and difficult process easy, you are a real asset to 177 Mortgages.

3 December 2024
Unprompted review
177 Mortgages logo

Reply from 177 Mortgages

Thank you very much for taking the time to write such a great review on our services provided by Tom, Emmanuel & Diane - we will make sure that they get the personal feedback.

If you are going to recommend us then remember to take advantage of our Refer a Friend scheme for a £20 amazon gift card - all the details are on our website; https://177mortgages.com/refer-a-friend/

Rated 5 out of 5 stars

I have used 177 Mortgages since 2019

I have used 177 Mortgages since the initial purchase of my house in 2019 and wouldnt use anyone else

Crystal Walton has been my mortgage advisor throughout and she has been amazing. She has supported me through my initial mortgage and both re-mortgages, with the latest being more complex.

She has found me the best rates and whilst this re-mortgage has taken a bit longer kindly re-searched the rates and got me an even lower one!

Additionally she always contacts me prior to my renewals and works with me to ensure I get the best deal.

Her communication has been professional, very knowledgeable and consistent throughout. Which has left myself and my partner feeling supported in something that can at times be a minefield

I would not use anyone else with mortgage matters. I thoroughly recommend!

20 June 2024
Unprompted review
177 Mortgages logo

Reply from 177 Mortgages

Thank you very much for taking the time to write such a great review on our services provided by Crystal - we will make sure that she gets the personal feedback.

If you are going to recommend us then remember to take advantage of our Refer a Friend scheme for a £20 amazon gift card - all the details are on our website; https://177mortgages.com/refer-a-friend/

Rated 5 out of 5 stars

The Best!

Exceptional service from what we thought would be the most difficult part about buying our first home. Thomas Whiting was an absolute star from the start. When originally speaking with Tom it came to light that we weren’t quite there yet as FTBs however every so often Tom would pop us an email with how the market was looking regarding rates and all the bits you need to know. Finally we were ready and Tom was absolutely faultless. Dianne McCleary was our case manager and also did a fantastic job on keeping us in the loop with any information we required or any questions we had moving forward. Jeremy Murray who works for 177 protect also did an amazing job with finding us the perfect life insurance for me and my partner. A fantastic experience from start to end! Thank you for making it happen and making our journey so simple. We both highly recommend 177 to everybody!

30 July 2024
Unprompted review
177 Mortgages logo

Reply from 177 Mortgages

Thank you very much for taking the time to write such a great review on our services provided by Tom, Jeremy and Diane - we will make sure that they get the personal feedback.

If you are going to recommend us then remember to take advantage of our Refer a Friend scheme for a £20 amazon gift card - all the details are on our website; https://177mortgages.com/refer-a-friend/

Rated 5 out of 5 stars

Louis and Diane

Me and my partner used 177 for our house purchase and couldn’t have been happier! Our mortgage broker was Louis Healy and he did such a great job getting us qualified and approved for more than we were told by another company! Also spoke with Diane McCleary, who kept us in the loop while the mortgage was going through, which lead to getting a mortgage offer within 1 week! 3 months in and we’re now exchanging, with a completion date of next week!

We will definitely be coming back to these guys! Louis, Diane, thank you…. 🙂

31 July 2024
Unprompted review
177 Mortgages logo

Reply from 177 Mortgages

Thank you very much for taking the time to write such a great review on our services provided by Louis and Diane - we will make sure that they get the personal feedback.

If you are going to recommend us then remember to take advantage of our Refer a Friend scheme for a £20 amazon gift card - all the details are on our website; https://177mortgages.com/refer-a-friend/

Rated 5 out of 5 stars

Positive experience

I want to shear my positive experience with 177 mortgages, my sister recommended me this company and this is was a really good choice. George Gooden who was my advisor was absolutely amazing, he helped me through the process. He always answers my any questions. He find me a best deals. George always keep me in the loop. This man was who I can trust as my process was very difficult.
Definitely recommend any one who need mortgage this company and George as number 1 advisor.

30 May 2024
Unprompted review
177 Mortgages logo

Reply from 177 Mortgages

Thank you very much for taking the time to write such a great review on our services provided by George - we will make sure that he gets the personal feedback.

If you are going to recommend us then remember to take advantage of our Refer a Friend scheme for a £20 amazon gift card - all the details are on our website; https://177mortgages.com/refer-a-friend/

Rated 5 out of 5 stars

George Gooden and Diane McCleary kept…

George Gooden and Diane McCleary kept me informed and up-to-date throughout the process.

- Accurately took details and applied to financial circumstances.
- Presented competitive products and clearly explained the details.
- Regularly communicated via email and telephone.

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Useless!

Useless! Kept being told different reason why I couldn't meet affordability. It felt as though they couldn't be bothered. I went with a different broker and I secured a Decision in Principle the very same day.

Not a good experience. Would not recommend!

2 May 2023
Unprompted review
Rated 1 out of 5 stars

A very distressing experience with One77

Very poor service received from One77 Mortgages. They instructed a solicitor to act on our remortgage case (which I subsequently realised had a trust pilot score of 2.2) and these solicitors were awful and ended up going into administration. Our remortgage process was delayed 70 days as a result and we were forced to pay monies we couldn’t afford whilst on our current lenders variable rate. I would err on the side of caution before instructing One77 for a remortgage. We are from Bristol and they instructed solicitors from Wakefield. Far better to use somebody local so that you can pop in and speak with someone directly if you have any concerns.

As a result of the problems suffered on our remortgage, we were told we would be getting compensated for our losses suffered whilst on the variable rate. They have subsequently told us that they will not be giving us any compensation or helping us to recover this from solicitors.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Above and Beyond Customer Service

We have been working with James Lear and Diane McCleary over the last few weeks and they have been incredible. Wonderful to talk to, answers all of our questions and always goes above and beyond. I would recommend them and One77 to anyone looking at buying a home. Thanks for everything so far :)

19 March 2023
Unprompted review
Rated 5 out of 5 stars

One77 service

Having recently gone through the process of a house purchase I was happy I engaged One77, both for Mortgage and Insurance services. Diane McCleary and Kyle Wych were very helpful, supportive and communicated well with me to guide me through the whole thing. Will definately use them again.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

We have recently used 177Mortgages and…

We have recently used 177Mortgages and would recommend this company to anyone looking to take out a new mortgage or remortgage . The staff we dealt with included Kyle Wych and Diane McCleary were brilliant start to finish. Not only professional but extremely friendly and helpful and always dealt with any queries promptly. Very approachable, we always felt comfortable asking questions whether important or trivial. Nothing was too much trouble. We would certainly use 177 again and will be recommending to family and friends. If only all mortgage brokers were like this!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

I recently bought a house and got a mortgage through one 77. Julia arranged my mortgage and Diane was the case manager. Both were exceptional! Julia offered expert advice and seemed to always be available to answer any questions I had. Nothing was too much trouble and she did everything in a timely manner. Diane, again, was always available, regularly contacted for updates and ensured the process ran smoothly. Can’t recommend these two and one 77 enough!

21 October 2022
Unprompted review
Rated 4 out of 5 stars

We relied greatly of Julia's expert…

We relied greatly of Julia's expert advice and extensive knowledge of the industry to help us find a suitable lender. The combination of short deadlines and mortgage application complexities was at times be very stressful but Julia helped us work through all the checkpoints and documentation requirements. Feeling like very grateful first time buyers! Thank you so much.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

One 77 Mortgages offers an excellent…

One 77 Mortgages offers an excellent service. They go the extra mile for you to find the right lenders for you. They do a lot of research and take a lot of time to find the best mortgage for you. I was in contact with Chris McKee who was a great help in finding me the right mortgage. I was at a point where I had lost all my hopes, but Chris made it work by getting me the right mortgage lender. They are very experienced people and know the market very well. I would say that it is best to approach One 77 Mortgages if you are looking to buy a new home. They also offer life insurance services and are always available and willing to assist you according to your requirements. Their customer service is incredible as they value their customers and wants the best for their customer.



Thank you very much Chris for all the help & support throughout the process, much appreciated.



Keep up the excellent work!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

First Class

Had an amazing experience with this company. Chris has been so helpful, professional, friendly and got us a great deal that suited our needs. The whole process has been smooth and efficient with no stress whatsoever and as promised no fees. I will be spreading the word on how great they are, highly recommended! Thanks Chris

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Chris was so helpful, professional and found a product which matched our circumstances. Being self employed I was wary of a long process, but within 2 weeks I’d received a mortgage offer and at a very good rate. Don’t hesitate to speak to these guys. They really know there stuff. Well done.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service provided by Kyle…

Fantastic service provided by Kyle Wych! Thank you so much for your time and effort, couldn't have made the process any easier.

After being told by another company that I would not be able to get a mortgage under my current circumstances, Kyle Wych found me one within under a week. A* service, would highly recommend!

26 February 2022
Unprompted review

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