I ordered the wrong size gloves and called regarding a return with an exchange for the correct size. Called and got an immediate response. Spoke with their representative, Theodore. He was gracious,... See more
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Review summary
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Reviews shaping this summary
Love the comfort of Onecompress products. Bought for my husband as well and he has gotten rid of all other compression socks he had. Having suffered with blood clots and leaky veins, he has tried the... See more
Company replied
I ordered the wrong size, I emailed the customer service area and they responded within minutes! Justine was wonderful to work with, and told me the size I needed would be sent to me without charge an... See more
Company replied
Have been dealing with Justine, as the original size I ordered was too small. She has been incredibly supportive and helpful in dealing with my query. I wish more customer service staff were like... See more
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Company details
Written by the company
Comfortable compression wear for more enjoyable pain relief and recovery.
Contact info
Mill Rd., 14052, Buffalo, NY, United States
- +18778807132
- support@onecompress.com
- onecompress.com
4.6
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great customer service great product
I ordered bamboo ankle sleeve. It was much too tight. I reached out to customer service. I’m blown away by the quick response. Mariz Ville was so helpful and polite throughout the process of getting the correct size. I also ordered the bamboo gloves. I’m amazed how much they helped with the swelling I suffer with in the mornings. It’s been less than a week and I feel the difference. I’ve already ordered more of the gloves. I feel this company goes above and beyond to make sure the customer satisfied.
2 June 2026
Unprompted review
Reply from Onecompress
Winning the battle against morning swelling is such a massive victory! We are stoked to hear that the bamboo gloves are already providing that level of relief in less than a week—that is exactly why we do what we do.
Huge props to Mariz for getting that sizing squared away for you. Making sure you have the perfect fit is our top priority, and we’re thrilled you’re feeling the difference. Thanks for trusting us with your comfort; we’ve got your back!
The Onecompress Team
#OnecompressFamily #SwellingRelief #SupportSquad #GameChanger #GratefulForYou
Great customer experience with Justine
Have been dealing with Justine, as the original size I ordered was too small.
She has been incredibly supportive and helpful in dealing with my query.
I wish more customer service staff were like that nowadays.
Thankyou from Ireland!
Well done!
2 June 2026
Unprompted review
Reply from Onecompress
Shoutout to Justine for delivering that top-tier service all the way to Ireland! We are thrilled to hear that you felt supported and that your sizing issue was cleared up with ease. It is our goal to make sure every interaction feels this personal and helpful, no matter where in the world our family is located.
We are so glad to have you with us—thanks for the kind words!
The Onecompress Team
#OnecompressFamily #GlobalSupport #SupportSquad #CustomerServiceWin #GratefulForYou
I ordered the wrong size
I ordered the wrong size, I emailed the customer service area and they responded within minutes! Justine was wonderful to work with, and told me the size I needed would be sent to me without charge and to donate the one I ordered by mistake. Wonderful customer experience!!!
4 June 2026
Unprompted review
Reply from Onecompress
What a fantastic win! It’s awesome to hear that Justine made the process so effortless and that you were even able to pay it forward by donating the original pair. Making sure you get the gear that actually fits is our top priority, and we’re thrilled you’re feeling the support.
Welcome to the Onecompress family—we’re so happy to have you with us!
The Onecompress Team
#OnecompressFamily #SupportSquad #PayItForward #CustomerServiceWin #GratefulForYou
Their customer service is impeccable
Their customer service is impeccable. Their product is as promised very good quality. Unfortunately the sleeve did not fit my leg and the company refunded the full price immediately.
4 June 2026
Unprompted review
Reply from Onecompress
Getting that quick resolution is exactly what we aim for, so it's brilliant to hear that you experienced such a smooth process! We're sorry the fit wasn't quite right, but we're incredibly glad we could get your refund sorted out without any hassle.
Thank you for giving us a try, and we’d love to welcome you back anytime you need support that's built to last.
The Onecompress Team
#OnecompressFamily #SupportSquad #HassleFree #CustomerServiceWin #GratefulForYou
To begin with
To begin with, everything I have ordered from one compress has helped me. My pain level and mobility has improved. When I needed to change a size they quickly solved my problem. They are very polite and I now trust them. I also have told others about one compress. Thank you. Mary Jane Fertig
3 June 2026
Unprompted review
Reply from Onecompress
Hearing that your pain levels and mobility have improved is the absolute best news! It’s a total win for us to know you’ve gained trust in our team and that you’re spreading the word to others. We are so incredibly grateful to have you as part of the Onecompress family!
The Onecompress Team
#OnecompressFamily #MobilityMatters #SupportSquad #GratefulForYou #LivingPainFree
Customer service was great
Customer service was great. I purchased the wrong size and they sent me the correct size with no additional charge to me. As soon as I contacted them about the sizing they sent out a smaller size that same day. Would definitely purchase from them again. Extremely responsive and helpful.
29 May 2026
Unprompted review
Reply from Onecompress
Shoutout to the team for jumping on that exchange so quickly! Getting the right fit is the biggest hurdle when it comes to feeling real relief, and we are stoked that you’re already feeling the benefits.
We’re thrilled to have you in the loop and ready to go for your next order. Welcome to the family!
The Onecompress Team
#OnecompressFamily #SupportSquad #GameChanger #ComfortInMotion #GratefulForYou
So far my favorites are the calf…
So far my favorites are the calf sleeves. My calves are tight and contribute to the arthritic pain on the tops of my feet. I also like the knee sleeve for my one bone on bone knee pain. I am liking the foot sleeves more now since you were so kind to send me the next larger size up from the recommended size. They are much easier to get them on and off. Thank you for asking!
3 June 2026
Unprompted review
Reply from Onecompress
Calf sleeves hitting the spot for foot pain is a total win! It’s awesome to hear that the larger size for the foot sleeves has made your daily routine so much smoother—getting that "just right" fit is exactly what we strive for. Dealing with arthritis is a challenge, so we're honored to play a part in keeping you moving comfortably.
We love having you in the Onecompress family!
The Onecompress Team
#OnecompressFamily #ComfortInMotion #SupportSquad #PainRelief #GratefulForYou
Great products/professional employees
I ordered the wrong size gloves and called regarding a return with an exchange for the correct size. Called and got an immediate response. Spoke with their representative, Theodore. He was gracious, professional and able to fix my problem to my complete satisfaction and gratitude. I am sure One Compress must realize that he is a true asset to their company! The products are also top notch. I have ordered several different items and they all have been really helpful with my arthritis. Give them a try, you will be happy you did! 😊
Mel Chamberlain
3 June 2026
Unprompted review
Reply from Onecompress
It is awesome to hear that Theodore hit the mark! Making sure you get the right fit for your arthritis relief is exactly why we do what we do, and we couldn't agree more—he really is a standout member of our team. We’re so glad our gear is making your daily life a little easier.
Thanks for the shoutout, Mel! You’re officially part of the Onecompress family now.
The Onecompress Team
#OnecompressFamily #ArthritisRelief #SupportSquad #FiveStarService #GratefulForYou
One product did not work for my…
One product did not work for my situation. Customer service offered several options to explore and ultimately refunded this product in full. very satisfied with the process.
3 June 2026
Unprompted review
Reply from Onecompress
We’re really happy we could turn that around for you! It’s important to us that you only have gear that truly supports your needs, and we’re glad the process of finding a solution was smooth and stress-free.
Thanks for sharing your experience and for being part of the Onecompress family! 🌟🙌✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
Was very helpful
Was very helpful. Great response time and customer service was wonderful!
3 June 2026
Unprompted review
Reply from Onecompress
It is fantastic to hear that our support team hit the mark with professional and lightning-fast service! Making sure our community feels heard and helped is our top priority, and we’re so glad the experience was a great one for you.
Welcome to the family—we’re thrilled to have you with us!
The Onecompress Team
#OnecompressFamily #CustomerServiceWin #SupportSquad #FiveStarService #GratefulForYou
Great product!
It sounds like your customer service is wonderful! My knee sleeves took a little while to be delivered but I am happy with them! I don't recall seeing an information sheet for them as far as laundry care?
3 June 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that you are enjoying your new knee sleeves! We are thrilled they are providing the support you need.
Regarding your question about laundry care, you can find a full guide on the FAQ section of our website. Alternatively, if you would like personalized advice or have more questions, please feel free to reach out to our customer service team at support@onecompress.com or call us at 877-880-7132. We would be more than happy to help you keep your gear in great shape!
The Onecompress Team
Theodore guided me through the process…
Theodore guided me through the process of returning an item I purchased.
Very pleased with my gloves that I ordered a pair of footless socks. In the mail I received a size small and I actually need a large. He was very helpful and professional.
3 June 2026
Unprompted review
Reply from Onecompress
Shoutout to Theodore for making that exchange process so seamless! It’s awesome to hear that you're loving your gloves enough to expand your collection with our footless socks, and we’re glad we could get that sizing swap sorted out for you quickly.
We are stoked to have you as part of the family and can't wait to hear how the socks feel once you've got them on!
The Onecompress Team
#OnecompressFamily #SupportSquad #ComfortInMotion #HappyFeet #GratefulForYou
The agent "Maika" was very helpful and…
The agent "Maika" was very helpful and knowledgeable. She worked with me to find a solution in regards to a better size. I'm loving the knees sleeves! Im bone on bone both knees! So the sleeves give me extra support & warmth. I would also like to add that it was so excellent to be able to speak with a human being to ask questions, as opposed to being so limited using email only!
3 June 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Maica was able to provide such personalized, knowledgeable support—connecting with a real person truly makes all the difference! We are so glad those knee sleeves are giving you the extra warmth and stability you need to manage your bone-on-bone discomfort.
Having you in the Onecompress family is a pleasure, and we’re thrilled we could provide the human connection you were looking for.
The Onecompress Team
#OnecompressFamily #ComfortInMotion #SupportSquad #HumanConnection #GratefulForYou
I found the support team from…
I found the support team from OneCompress to be extremely helpful. They were very professional, fast and accurate email replies. I couldn’t ask for a better experience.
28 May 2026
Unprompted review
Reply from Onecompress
It is music to our ears to hear that our support team hit the mark with professional, lightning-fast, and accurate communication! Providing that kind of seamless experience is exactly what we aim for, and we’re so glad it made your day.
Welcome to the family—we’re thrilled to have you with us!
The Onecompress Team
#OnecompressFamily #CustomerServiceWin #SupportSquad #FiveStarService #GratefulForYou
High quality knee compression sleeves…
High quality knee compression sleeves with excellent customer service that stands behind the products.
3 June 2026
Unprompted review
Reply from Onecompress
It is fantastic to know that our gear is hitting the mark for you! We put a lot of heart into ensuring both our product quality and our support team stay top-tier, so it means the world to have that recognized.
We’re thrilled you’re part of the team and are here whenever you need us to keep you moving comfortably.
The Onecompress Team
#OnecompressFamily #ComfortInMotion #SupportSquad #QualitySupport #GratefulForYou
Very happy
Okay , so I bought a pair of hand gloves from amazon for my wrist pain. (Tendinitis, arthritis, trigger finger.) not really sure what I have. But, Could hardly pick up my grandbabies. I saw the onecompress on FB and said I am going to try these..sure enough after the first night i could feel a difference .. I was so excited. I questioned myself if they might be to big size M..I email the company and stright away Avon got back to me and sent me a small to try. One more thing. The last 2 mornings I have been pain free maybe just alittle stiff.. I also use alittle Castro Oil that I heard helps from another costumer of theirs. Very happy !!!
18 May 2026
Unprompted review
Reply from Onecompress
Finding relief after struggling to hold your grandbabies is absolutely wonderful news! It is so heartening to hear that you felt a difference after just one night, and that those mornings are now pain-free.
Knowing that Avon was able to quickly get you into the right size so you can continue your journey toward recovery is a top priority for us. We are honored that our gloves have become a part of your daily routine and that you've been able to connect with the helpful tips shared by others in our community. Thank you for choosing to be part of the Onecompress family! 🌟🧤✨
The Onecompress Team
#ComfortInMotion #PainRelief #GrandbabyReady #OnecompressFamily #SupportSquad #GratefulForYou
Above and Beyond Customer Service - Fast, Friendly and Problem Solved!!!
I had a fantastic experience with OneCompress. I made a purchase using a 5% discount, but shortly after found a 20% Memorial Day discount code and placed an order. I emailed their support team, and they responded immediately. They gave me two options: a full refund on the first order I placed or a massive 70% discount if I kept the items. I called them to accept the deal, and they honored it perfectly. Exceptional service! I will definitely be back to purchase from them again! Thank You OneCompress and a huge thank you to Jimmy on their support team - he was exceptional! He answered my never-ending questions and made sure my account was credited instantly. Five stars all the way!
2 June 2026
Unprompted review
Reply from Onecompress
It is awesome that Jimmy could turn your pricing inquiry into such a win! Navigating discounts can sometimes be a headache, so we are thrilled he made the process smooth and gave you a deal that clearly made your day.
Hearing that you’re already planning your next visit to our store is the highest compliment we could ask for. Thank you for shouting out our team and for being such an enthusiastic part of the Onecompress family!
The Onecompress Team
#OnecompressFamily #CustomerCareWin #SavingsSuccess #SupportSquad #GratefulForYou
Easy Exchange / Outstanding Product
I had an issue with the size of the knee sleeve I ordered. Once I contacted One Compress, they replaced it with the size I needed, no questions asked. This sleeve is really helping me manage by bone-on-bone knee pain. These sleeves are amazing. Thanks to Justine for all of the help and great customer service
1 June 2026
Unprompted review
Reply from Onecompress
It is absolutely incredible to hear that you’re finally getting some relief from that bone-on-bone pain! Managing that level of discomfort is a huge challenge, and knowing our sleeves are helping you stay on the move is the best news we could get.
Huge shoutout to Justine for stepping up to make that exchange a breeze—we love hearing that our team is hitting the mark when it comes to supporting your journey. We are so glad you’re part of the Onecompress family!
The Onecompress Team
#OnecompressFamily #PainRelief #GameChanger #SupportSquad #GratefulForYou
Great product and great customer service
I had the hand gloves to wear to bed and it helped my arthritis, so I ordered elbow sleeves and ankle sleeves. The ankle sleeves were too tight to wear to sleep so I emailed them asking about an exchange. I received a reply very soon from Dane. Dane took care of everything and sent another one out free of charge. They stand behind their product, which is something not all companies do. I am waiting for my replacement, but I have been using the elbow sleeve at night and it has helped greatly. I had pain in my elbow every morning when I wake up, which would get better as the day when on, but very painful in the morning. First morning after using sleeve- no pain. I have used it for 4 nights now, and I love it. Can’t wait to try the ankle sleeves, since foot and ankle pain make it hard to get to sleep. Anyway, it is worth trying. Customer service is top notch ( thank you Dane). I will be ordering knee sleeves next.
28 May 2026
Unprompted review
Reply from Onecompress
Waking up without that familiar elbow stiffness is an absolute victory! It’s fantastic to hear that those four nights of consistent use have already made such a dramatic difference in your mornings. Dealing with arthritis is no small feat, and finding a tool that actually shifts the needle on your daily comfort is exactly what we aim for.
Major kudos to Dane for jumping on that exchange so quickly—we believe that if a fit isn’t perfect, it shouldn't be your problem to solve. We’ve got our fingers crossed that the new size for your ankle sleeves brings you the same restful nights you've been searching for. When you’re ready to dive into the knee sleeves, we’ll be right here to make sure you get the support you need to keep moving comfortably.
The Onecompress Team
#OnecompressFamily #PainFreeMornings #SupportSquad #GameChanger #GratefulForYou
WONDERFUL Customer Service!
I ordered two of the bamboo knee sleeves because I am having issues with arthritis in both knees at 70 years of age. I have read all the great reviews and was excited about the possibility of having equally wonderful results. Unfortunately, my sensitive skin had a reaction to the material used in the sleeve and after wearing one of them overnight, I realized it wasn't a good match for me. I was very disappointed, but it was strictly due to my own skin reactivity - and nothing to do with their product. I reached out to the customer service people @ One compress - and received a reply (and a refund) within 24 hours! To top it off, the customer service rep, TIFFANY, was so kind in her response - and said that there was no need to return the items - that I might consider passing them along to someone else that could benefit from them. Which is exactly what I did! I'm very impressed with this company even though I was unable to wear the knee sleeves that have helped so many others. The customer service went above and beyond - and TIFFANY was extremely helpful and understanding of my situation. So refreshing to find such wonderful customer service! Thank you :)
1 June 2026
Unprompted review
Reply from Onecompress
Learning that you experienced such a positive interaction despite the skin sensitivity is truly encouraging. While it is certainly disappointing that the sleeves didn't work for you personally, it is wonderful that you were able to pass them along to someone else who might benefit from them—that kind of kindness is exactly what makes our community so special.
Our team, especially Tiffany, aims to provide that level of warmth and understanding to everyone who reaches out, regardless of the outcome. We are truly honored that you took the time to share your experience and for the kind words you’ve shared about our service. We wish you all the best in finding the right support for your knees! 🌟🙌
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #CustomerCareWin #GratefulForYou
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