One Day Tests - Chiswick Reviews 

111
TrustScore 5 out of 5

4.8

Heathfield Terrace 2, Doherty House, W4 4JE London, England, GB


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Rated 5 out of 5 stars

My blood appointment went smoothly. I arrived a few minutes earlier than the booked time and was attended to promptly. My results came out within the set time on the website.

Company replied

Rated 5 out of 5 stars

Clear and easy website for booking etc. Nurse was polite & efficient. Results were returned quickly

Company replied

Rated 5 out of 5 stars

I had a great experience with One Day Tests. I had no wait time and was was finished in 5 minutes. My results were emailed to me that same evening in a comprehensive format which made reading/interpre... See more

Company replied

Rated 5 out of 5 stars

Very clean and tidy, phlebotomist was knowledgeable and professional and put me at ease. I didn't feel anything and success at first attempt. Full set of results were ready by 8:30 the same evening. W... See more

Company replied


Company details

  1. #5 of 24 best companies in Blood testing service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Heathfield Terrace 2, Doherty House, W4 4JE, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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4.8

All reviews

(111)

2,666 reviews in the last 12 months

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Rated 5 out of 5 stars

Would use again

An easy to use, professional and fast service. The results came with a description of each biomarker and some indication about what a low or high reading might indicate. I didn’t use the GP consultation service so can’t speak to that. The only thing I would recommend to anyone using the service is that they go to a clinic to get their blood taken rather than doing this at home for themselves. The phlebotomist took three large viles of blood from me, which I wouldn’t have been able to provide if I took the blood for myself at home. And I suspect having more blood to work with made things much easier and perhaps more accurate during the testing phase.

16 June 2025
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Reply from One Day Tests - Chiswick

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Very quick service and very good!

Very quick service and very professional and assuring and results come very quickly and very reasonably priced compared to others! Will use again if need too! Very clean in there well!

5 June 2025
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Reply from One Day Tests - Chiswick

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Great Nurses

Esther at the Chiswick location was fabulous!! I was turned away for a blood test at other clinics because of very very difficult veins but Esther took time to find my veins without poking randomly, she took us 20 minutes early and she was so kind and made the process very smooth despite me being a nervous patient. Thank you Esther!

28 May 2025
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Reply from One Day Tests - Chiswick

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Rated 5 out of 5 stars

Very easy and smooth process.

Very easy and smooth process.
Lovely room, clean and tidy.
Clinician was friendly, attentive and walked through process.
Appreciated the offering of water and some little things to keep a toddler entertained and focussed on play.
Procedure was quick.

2 June 2025
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Reply from One Day Tests - Chiswick

Thank you for the 5* review

Rated 5 out of 5 stars

Great experience with onedaytests

Great experience with onedaytests. Maricel the phlebotomist was very professional and kind.

The website stated the result would take 1-2 working days, but it came back the same evening - underpromise, and over deliver? I’m here for it!

Thank you onedaytests for your excellent service, would use again and recommend to others.

20 May 2025
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Reply from One Day Tests - Chiswick

Thank you for the recommendation and the 5* review.

Rated 2 out of 5 stars

My appointment was scheduled early in…

My appointment was scheduled early in the morning before 9am with the expectation that this would allow the results to be ready the same day. Unfortunately the lady who was supposed to take the blood arrived 30mins late and I was informed that the samples wouldn’t even be sent to the lab until the afternoon when the place closes.

15 May 2025
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Reply from One Day Tests - Chiswick

Thank you for your feedback, we can see your results arrived with at 8pm the same day.

Rated 5 out of 5 stars

Pleasant service

Quick, easy and a fast result emailed to you. However, if you want a detailed discussion with an doctor online, you have to book and pay for that. I just wanted the results.

2 May 2025
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Reply from One Day Tests - Chiswick

Thank you for your feedback

Rated 5 out of 5 stars

I was early for my appointment but was…

I was early for my appointment but was seen straight away. Excellent service and I received my test results the same day. I have already recommended this clinic to a friend who attended and who had a good experience.

2 May 2025
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Reply from One Day Tests - Chiswick

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Quick and easy

Easy to book, very nice staff, convenient location.

16 April 2025
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Reply from One Day Tests - Chiswick

Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.

Rated 5 out of 5 stars

Recommended!

Super quick results and staff were very friendly

9 April 2025
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Reply from One Day Tests - Chiswick

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

This service was truly exceptional

This service was truly exceptional. Not only was the phlebotomist the best I'd ever experienced, my test results were with me the very same evening. I can't fault them!

27 March 2025
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Reply from One Day Tests - Chiswick

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Couldn't have been better

Couldn't have been better - Easy and quick to book, easy and quick to get it done, easy and quick to receive results! And the phlebotomist was fantastic.

17 March 2025
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Reply from One Day Tests - Chiswick

Thank you very much for your kind words. We really appreciate it.

Rated 5 out of 5 stars

Amazing experience, fast and professional

Amazing experience. Very fast, professional and literally had all my results (on a 66 marker test) in about 24 hours. I have used a different service before and some of the results took weeks to then be asked to go back and do them again as they lost the result.

14 March 2025
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Reply from One Day Tests - Chiswick

So pleased to hear we were able to help. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very great experience

Very great experience, fast and precise.

27 February 2025
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Reply from One Day Tests - Chiswick

Thank you for the 5* review

Rated 5 out of 5 stars

Perfect

I received results very quickly and experience was great in general!

19 February 2025
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Reply from One Day Tests - Chiswick

Thank you for the 5* review

Rated 1 out of 5 stars

The test result never came through

The test result never came through. I requested a refund and have been waiting for over 2 months for a reply. Really disappointing service.

3 January 2025
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Reply from One Day Tests - Chiswick

Hi Samantha, Our customer services team have been in touch to share your blood test results, explain what happened and offer a partial refund for the inconvenience caused. We apologise for the delay.

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