One Day Tests - Crawley Reviews 

265
TrustScore 4.5 out of 5

4.7

Coachmans Drive, RH11 9YZ Crawley, England, GB


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Rated 4 out of 5 stars

Arrived 5 mins early, seen straight away and out in 10mins, results by mid afternoon. Quick and thorough test. I paid for top test 59 markers, lots of stuff I didn't understand but so long as I was i... See more

Company replied

Rated 5 out of 5 stars

Excellent and speedy service. The booking of the test was easy online with the many options clearly explained. On arrival, I was promptly shown to the room for my blood to be taken. This was explained... See more

Company replied

Rated 5 out of 5 stars

From walking in to walking out was only about 10 minutes. Sophie G was amazing at recommending what I needed to get the results I was interested in. I'm generally fit and I believed healthy but I was... See more

Company replied

Rated 5 out of 5 stars

Afternoon Charlotte and the team Brilliant service, this is the first time I've used you, and I must say I'm impressed, I took my blood test early in the morning, went to the post office that mor... See more

Company replied


Company details

  1. #3 of 25 best companies in Blood testing service

Written by the company

Come and visit us at our clinic in Crawley! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Coachmans Drive, RH11 9YZ, Crawley, England, United Kingdom

  • 0845 527 07 67

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

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4.7

All reviews

(265)

2,891 reviews in the last 12 months

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Rated 5 out of 5 stars

Very slick process.

Very easy to get a booking. Everythingvran to time. The clinician was excellent. Results came within SLA. Great service.

12 June 2026
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Reply from One Day Tests - Crawley

Great to hear your feedback on our service. Thank you.

Rated 5 out of 5 stars

Amazing service and cannot praise enough

I recently used One Day Tests for a Longevity blood test and a GP consultation. I had my blood taken at the Crawley site, which was easy to find and had plenty of free parking. My blood was taken from Sophie, who is lovely. It was quick and painless and Sophie made me feel very relaxed. The results all came through within about 16 hours and I then booked a GP appointment to go through the results. The GP was called Rhos and he was highly knowledgeable and explained everything to me clearly. My consultation results were then sent to my GP practice, which I gave permission for. The service from One Day tests was amazing from start to finish. Highly recommend and would happily use again in the future.

3 June 2026
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Reply from One Day Tests - Crawley

Thank you very much for your kind words and recommending our service. We really appreciate it.

Rated 5 out of 5 stars

Top Drawer Service

The service was great! The arrival of the test, the filling the test and the speed of the results were top drawer!

29 May 2026
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Reply from One Day Tests - Crawley

Great to hear your feedback on our service. Thank you.

Rated 5 out of 5 stars

Blood tests

Great service and quick reliable results

27 May 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review on our service. We are pleased to hear your results arrived with you quickly.

Rated 5 out of 5 stars

Always happy with One Day Tests

Always happy with One Day Tests.
They’ve always used the butterfly needle on me and they’re so gentle I’ve never had any pain or bruising.
100% recommend

1 June 2026
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Reply from One Day Tests - Crawley

Thank you for the recommendation and the 5* review.

Rated 5 out of 5 stars

Great service

This service was quick and easy to book, hood location, parking and friendly staff. The results were delivered timely and with explanation.
Would recommend.

28 May 2026
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Reply from One Day Tests - Crawley

We really appreciate your recommendation and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Prompt & efficient company

Everything was handled very promptly. The instructions were very clear, as were the results that came very quickly. I was very happy with the whole experience.

14 May 2026
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Reply from One Day Tests - Crawley

We are delighted to hear that you were pleased with your whole experience with us. Thank you for your review.

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience with One Day Test during an already stressful IVF process.

Before purchasing their IVF Viral Screen, I specifically contacted customer services to confirm the testing was UKAS accredited because this was a requirement for our IVF clinic. Based on the assurances given, we went ahead and paid for the testing.

The service is advertised as containing the IVF virology blood tests “usually requested by the clinics”, so we reasonably believed the results would be suitable for IVF treatment requirements.

However, our IVF clinic later rejected the results because the virology testing did not meet the required UKAS accreditation standards. We were then forced to urgently repeat the blood tests elsewhere at an additional cost of £552 to avoid delays to our IVF treatment, on top of the £347 already paid to One Day Test.

What was particularly frustrating was the lack of transparency throughout the process. The reports were branded with One Day Test and Sussex Pathology, with no clear indication that the virology testing had actually been outsourced to another laboratory. It took weeks of emails and a formal complaint before this was finally clarified.

Despite the financial loss and stress this caused, One Day Test refused to provide a refund or acknowledge that the tests were not suitable for our clinic’s requirements, even though we had specifically checked the accreditation position with them before purchasing.

IVF treatment is stressful enough without additional confusion, delays, and unexpected costs. I strongly feel clearer information should be provided to patients regarding outsourced testing and accreditation scope before purchase.

Update following the company’s response dated 13/05/26:

My concern was never whether a UKAS-accredited laboratory existed somewhere within the testing pathway. My concern was that, despite specifically checking accreditation with your customer service team before purchase, it was not made clear that the virology testing was outsourced, nor that Sussex Pathology’s UKAS accreditation did not cover virology testing.

The test reports themselves were branded with One Day Test and Sussex Pathology, and our IVF clinic subsequently rejected the results because the virology testing did not meet their required UKAS accreditation standards for IVF treatment.

As a result, we had to urgently repeat the tests elsewhere at an additional cost of £552 to avoid delays to our IVF treatment.

It also took several weeks and a formal complaint before the outsourced testing arrangement was clearly explained to us. Unfortunately, despite the financial loss and stress caused, no refund or resolution was offered.

19 March 2026
Unprompted review
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Reply from One Day Tests - Crawley

Hi Sarah,

Thank you for sharing your feedback. We appreciate this.
Apologies to hear of your disappointment.

We can see that one of our Customer Service Team has been in direct contact you regarding your recent query.  We provided you with confirmation and documentation to support the UKAS accreditation, for the blood test completed with us. You can also find our UKAS certification on our website.

Please don't hesitate to contact our team if you have any further questions.

We wish you all the best
One Day Tests

Rated 5 out of 5 stars

Very straightforward

The whole thing was easy and straightforward. I attended the clinic for the blood test and parked with ease. The offices were smart and the phlebotomist I saw was efficient and polite. I received the results within three hours. Great!!

27 April 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Efficient

Painless, smooth and efficient with results being published the same evening all with clear explanations of results. Highly recommended One Day Tests

21 April 2026
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Reply from One Day Tests - Crawley

Thank you for the recommendation and the 5* review.

Rated 5 out of 5 stars

Quick and Professional

Quick, professional and very efficient service.

16 April 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Quick and easy

Looked online in the morning, booked test for midday, some results received in the afternoon, rest within 2 days. Couldn't ask for any quicker and easier. I have an idea what I'm looking at, but good explanations of results given online as well. Sat Nav took us elsewhere, so I was a little late, but was accommodated, friendly staff.

13 April 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Quick and plrofessional

Professional, very quick results and clearly explained process with GP online appointment to explain results clearly with quick, clear email confirming results. Well worth the cost and efficiency which sadly is invisible and has been for years at local GP practice.

16 April 2026
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Reply from One Day Tests - Crawley

We are really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Really impressive service

Really impressive service, lovely staff, highly recommend and would use again. Had my blood test in the morning, results same day, really clear and easy to make use of.
Appointment was quick and quite literally painless. Free parking outside. Thank you.

17 April 2026
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Reply from One Day Tests - Crawley

Thank you very much for your kind words and recommending our service. We really appreciate it.

Rated 5 out of 5 stars

Such a good service

Such a good service. In, out and an email with my results within 24hrs. I've used this service before and the tests aren't always that quick, but definitely not slow either. The phlobotomist who took my blood test was brilliant [and I point this out because I can have 'difficult' veins]. Would recommend One Day Tests.

16 April 2026
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Reply from One Day Tests - Crawley

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Was efficient and comfortable

Was efficient and comfortable, unrushed and all questions answered. Got results very quickly

15 April 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Impeccable Service

My husband and I used the walk in option for some blood tests first thing one morning during a holiday in Surrey and we were really hard pressed for time. The process couldn’t have been handled better! Our phlebotomist Sophie went out of her way to fit us in without inconveniencing her other clients. Absolutely amazing service! We got our results that evening.

1 April 2026
Unprompted review
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Reply from One Day Tests - Crawley

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

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