One Day Tests - Guildford Reviews 

223
TrustScore 5 out of 5

4.9

36-37 Castle Street, GU1 3UQ Guildford, England, GB


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Rated 5 out of 5 stars

Excellent service. Let down by the NHS. One Day Tests came to my rescue. Lucy at your Guildford branch was amazing. Her experience and professional manner was top notch. The test result came through f... See more

Company replied

Rated 5 out of 5 stars

As usual, the process from booking to result is very smooth and very fast. Something to note for any people like me who needs an analysis every 3 months, you can get a very good discount by ticking t... See more

Company replied

Rated 5 out of 5 stars

I recently had an appointment for a blood test, and I was a bit nervous going in. However,Magdalena made the whole experience so smooth and comfortable! She was incredibly friendly and calm, which hel... See more

Company replied

Rated 5 out of 5 stars

This is a reliable company that I have used several times for myself and family members. The blood test results come through quickly, usually within 24 hours. You can choose whatever aspects you parti... See more

Company replied


Company details

  1. #3 of 25 best companies in Blood testing service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 36-37 Castle Street, GU1 3UQ, Guildford, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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1-star

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(223)

2,891 reviews in the last 12 months

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Rated 5 out of 5 stars

Same day appointment.

Same day appointment.. and quick

26 June 2024
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Reply from One Day Tests - Guildford

No waiting times with One Day Tests :-) Thank you for leaving us a review.

Rated 5 out of 5 stars

Excellent service, very quick and great experience

The customer service team were so quick and ver helpful making it a really easy transaction and the experienced team taking the blood were also vert attentive, will defiantly use them again in the future

19 June 2024
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Reply from One Day Tests - Guildford

We are really happy to hear this. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Full Blood MOT

Quick, easy and was made to feel super comfortable by Magdalena! Would highly recommend.

13 June 2024
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Reply from One Day Tests - Guildford

So happy to hear this. Magdalena is great! We really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.
I needed to book at relatively short notice, the online system was easy and quick.
The practitioner was very friendly and knowledgeable, explaining how things would work and how the data would be displayed and accessed.
The results came through very quickly, all done within two days (I had the full spread of tests).
Two formats, one as a convenient printable PDF to take to your GP if you wish, the other on the website dashboard. This is really excellent, it gives a simple but clear explanation of what each test shows, and a starting guide to high/low results.
Also, if one goes for another test in the future, this data will then be displayed in the same dashboard so you can easily see if things have changed (and hopefully improved!)

5 Stars

13 June 2024
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Reply from One Day Tests - Guildford

Thank you for providing such a detailed review of our service. So pleased you found our service excellent to use.

Rated 5 out of 5 stars

Recommended

Quick and convenient booking and very swift results

12 June 2024
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Reply from One Day Tests - Guildford

We really appreciate your recommendation. Thank you.

Rated 4 out of 5 stars

Slightly misleading,

Slightly misleading,

The service isn’t provided as stated in “One Day”

Its takes several days for your results to return.

Perhaps a little more clarity around the service being provided.

3 June 2024
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Reply from One Day Tests - Guildford

Thank you for your feedback. The majority of our tests offer results back in 24 hours from the time the blood sample reaches our lab. However some tests require a longer time to be tested and we detail these as clear as possible on our website. We will continue to review and make changes to make our messaging as clear as possible so we appreciate your comments. Thank you.

Rated 5 out of 5 stars

A+++

Amazing service from start to finish! Walk in test at Guildford,good set up and the technician who took our blood sample was very professional and also explained how to read the results once they’re ready. Within 12 hours, we were informed samples have been received by the lab and few hours later, all our results started coming in thick and fast! Since we’re doing this to monitor our health markers, we will definitely be going back to do a follow up. I would also like to mention that unlike our previous medical reports at other clinics, I really like how I can access my results in the app, I like how the results are categorised, and shown with the limits displayed and description to explain each marker. So user friendly.

3 June 2024
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Reply from One Day Tests - Guildford

Wow! Thank you for such a great review. So great to hear about your experience. We will pass your comments on to Magdalena, our Phlebotomist at Guildford. She is great!

Rated 5 out of 5 stars

Professional, Friendly and Efficient Guildford Service

Professional, friendly phlebotomist, very efficient service, fast turnaround time on all different test results, well within the stipulated times, very good explanations of the different bio-markers and high/low implications.

3 June 2024
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Reply from One Day Tests - Guildford

We really appreciate you leaving us a such a glowing and detailed review.

Rated 5 out of 5 stars

Excellent experience both booking the…

Excellent experience both booking the tests and the appointment. Very helpful customer service when I encountered an issue with bookings and very patient with all associated questions. The clinician at the appointment was also great and received test results in no time. Very competitive and transparent pricing, convenient and results delivered at speed. Great alternative when you can't access NHS and private hospital costs if self funding!

29 May 2024
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Reply from One Day Tests - Guildford

Thank you for leaving us a 5* review. We really do appreciate it.

Rated 4 out of 5 stars

Appointment on time results processed…

Appointment on time results processed quickly and efficiently. Results also clearly explained.
Also, informative advise when taking blood test as to what possible outcomes and options of what to do.

30 May 2024
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Reply from One Day Tests - Guildford

Thank you for providing your feedback.

Rated 5 out of 5 stars

Fabulous & fast service

Fabulous & fast service, test came back same day and phlebotomist was very helpful showing me how to use the details on the website and was expert at taking the blood, as I hardly felt it. I will repeat some tests to check on the progress of the bloods.

24 May 2024
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Reply from One Day Tests - Guildford

Really pleased that you found service to be fabulous and fast. Thank you for spending time posting us a review.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Extremely friendly and helpful staff . Blood taken at 1.30 and results back at 6.20 the same day. Was recommended the appropriate tests for the symptoms I described. Very reasonable prices. I will definitely be using again if the need arrives.

22 May 2024
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Reply from One Day Tests - Guildford

We really appreciate your 5* review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Good service

After the test I didn’t understand my result and when I asked for an explanation it was given swiftly

17 May 2024
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Reply from One Day Tests - Guildford

Thank you for your feedback. Glad we could provide the information swiftly and we will review ways of making the results even clearer to understand.

Rated 5 out of 5 stars

Great Service

Friendly, quick turnaround of results - highly recommend

10 May 2024
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Reply from One Day Tests - Guildford

Thank you for the recommendation. We really appreciate it.

Rated 5 out of 5 stars

Magdalena in Guildford was so helpful…

Magdalena in Guildford was so helpful finding the right type of blood test for me. It was a great service and the results were within 24 hrs. Really pleased!

2 May 2024
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Reply from One Day Tests - Guildford

Thank you for your kind words. Magdalena is great and we are lucky to have a team of incredible Phlebotomists in our clinics.

Rated 5 out of 5 stars

Excellent

Quick and professional, received my blood test results within a day. Highly recommended!!

2 May 2024
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Reply from One Day Tests - Guildford

Thank you very much for the recommendation and the 5* review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and made me feel very at ease . Will definitely go back . Results were displayed on a dashboard that explained everything clearly .

19 April 2024
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Reply from One Day Tests - Guildford

Thank you very much for leaving us a review

Rated 5 out of 5 stars

Satisfied with service

Happy with the speedy service. Friendly, unrushed and informative phlebotomy too.
I would use One Day Tests again.

18 April 2024
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Reply from One Day Tests - Guildford

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

SUCH A NATURAL GENUINE LADY

The lady doing the tests made it all so easy...put you at easy so naturally and explain all that was about to happen. She was a total expert at her job and very genuine. She made it so interesting and helped me with the computing of which I was very glad of!

16 April 2024
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Reply from One Day Tests - Guildford

Thank you for the 5* review

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