I have been a regular client of One Day Test for quite some time, and I can honestly say it is a company you can rely on. The whole team is professional, friendly, and welcoming, but I would es... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very supportive phone consultation review. Had a few questions that were very professionally dealt with. Products were efficiently despatched to the right place on time.
I accompanied someone for a blood test and on a whim I decided to have the 71 marker screening done. I had missed out on my ‘turning 60’ NHS checkup due to Covid and so now, at 65, I am getting niggle... See more
Company replied
We arrived early and were fitted in straight away Dominika did a great, painless job - she is clearly very experienced My only issue is the parking - the road is all residents only. We managed to ge... See more
Company replied
Company details
- #4 of 25 best companies in Blood testing service
Written by the company
Come and visit us at our clinic in Hove! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Contact info
39b Salisbury Road, BN3 3AA, Brighton and Hove, Hove, United Kingdom
- 0845 527 07 67
4.8
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service again
As previously used, I expected same good service and it was. Next time though I will pay for a blood teat as getting a sample from a finger was difficult! Results came through quickly
26 November 2025
Reply from One Day Tests - Hove
Thank you for the 5* review
Reply from One Day Tests - Hove
Thank you for the 5* review
Efficient and friendly
Efficient and friendly, easy to book and very helpful staff. Highly recommend
24 November 2025
Reply from One Day Tests - Hove
Thank you very much for the recommendation. We really appreciate it.
Excellent service all round, again, at this my second visit
My second visit.
(I did not need advice, being a retired physician, but information is available and clear)
Easy to book the appointment
Easy to later adjust the appointment when I needed to.
Pleasant always helpful staff.
Seen earlier than my appointment time.
Good phlebotomy service - I have not ‘the best veins‘!
Tested at lunchtime.
Results by encrypted email account later the same day.
Amazing !!!
My only quibble is that I would prefer results (with normal ranges) in numerical presentation, rather than graphical where ai had to click on each result to obtain the number.
This MAY be because I did not find any other prrsentation option
27 November 2025
Reply from One Day Tests - Hove
Thank you very much for your amazing review of our service. I would recommend going to the Health Dashboard and then go to lab files and click the blue button that says 'download all reports combined '. Hope this helps.
Effective and efficient
One day tests was quite effective and efficient. I ordered a self test kit, made sure i followed the instructions of resending it back and got my results the next day at midday.
The only thing that worried me a-bit was the price but i guess it comes with the cost as it is private.
Good service, will definitely be coming back.
18 November 2025
Reply from One Day Tests - Hove
So pleased to hear we were able to help. We look forward to seeing you again in the future.
Very happy with the service we…
Very happy with the service we received, from the initial taking of bloods right down to the chat with the GP, you couldn’t fault it.
20 November 2025
Reply from One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Kind and caring lady took my blood
Kind and caring lady took my blood, no pain whatsoever and the results came back the same day
20 November 2025
Reply from One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Lovely lady
Lovely lady . Welcoming , smiling and cheerful. What a delight to chat to her. I didn’t feel the needle . Will definitely come back.
27 November 2025
Reply from One Day Tests - Hove
So pleased to hear we were able to help. We look forward to seeing you again in the future.
Reply from One Day Tests - Hove
We really appreciate you leaving us a 5* review.
The whole process from booking to…
The whole process from booking to result was absolutely first class. Didnt feel a thing!! Highly recommend One Day Tests!
24 November 2025
Reply from One Day Tests - Hove
We really appreciate your review and the 5-star rating. Thank you.
Efficiently service
Efficiently service, before and after the tests. I cannot fault it.
28 October 2025
Reply from One Day Tests - Hove
Great to hear. Thank you for leaving us a 5* review.
Overall really quick and efficient…
Overall really quick and efficient service .. but presentation of results could be improved. Three different pdf. Sent and the information is presented imho in less than optimal way . It otherwise great
20 October 2025
Reply from One Day Tests - Hove
Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.
Reply from One Day Tests - Hove
Thank you for the 5* review
Reply from One Day Tests - Hove
Thanks for taking the time to leave us a review! We’re delighted to know you had a great experience.
Great service
Great service, such care taken when I had my blood test and super quick results. Definitely recommend
20 October 2025
Reply from One Day Tests - Hove
Really happy to hear about your experience with us. Thank you for leaving a review.
Lost Trust After This Experience
This was my third visit to One Day Tests, and I’ve never had an issue before. On this occasion, however, a blood sample sent to an external lab was flagged with a question about how the sample had been handled. When I raised this with One Day, their response was defensive, dismissive, and unnecessarily rude even implying I was at fault for asking the question (which had actually come from the lab itself). I followed up to complain but received no response. For a company dealing with something as sensitive as people’s health, I would have expected empathy, professionalism, and accuracy. Unfortunately, this experience has put me off returning.
8 October 2025
Unprompted review
Reply from One Day Tests - Hove
Thank you for taking the time to share your concerns regarding your recent experience at our Hove clinic. I regret to hear that you felt the care you received did not meet your expectations, as we always strive to provide a high standard of care in a respectful and professional environment.
I believe you are now in contact with our Customer Services team. They will now investigate the points you have raised and will reply directly to you in due course.
Excellent Service at a reasonable…
Excellent Service at a reasonable price.
Knowledgable staff
Peace of mind within 24 hours
Why wait?
14 October 2025
Reply from One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Straightforward and Clear
Straightforward experience, clear and concise feedback and diagnosis - email correspondence is a little clunky but overall highly recommended
24 September 2025
Reply from One Day Tests - Hove
Hi Lionel, thanks for the review, we do email graph results but you can access your online dashboard and get more detailed information on each result!
Excellent, friendly & efficient service
The experience was brilliant. Easy to book, friendly consultant, express results. I will definitely use again
2 October 2025
Reply from One Day Tests - Hove
We look forward to seeing you again in the future. Thank you for leaving us a 5* review.
Nice quick and easy process would…
Nice quick and easy process would definitely recommend and results came back same day.
30 September 2025
Reply from One Day Tests - Hove
Thank you for the 5* review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.