While previously I've had good experiences with OneNeighbor, that is no longer the case. I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to... See more
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Well, first maybe you need more provider's for your company. Second, how do you stay afloat when the lawn mowing jobs get cancelled repeatedly and last maybe you need to pay the peeps doing the work m... See more
I requested a hedge row to be trimmed. They no showed them sent a message it was bad weather that's why service wasn't done. It was sunny all day no bad weather. Lousy Company don't use them. No phone... See more
Company replied
Used them for lawn mowing. Service was very professional.
Company details
Written by the company
OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.
Contact info
McKinney Avenue 3839, Suite 155-5080, 75204, Dallas, Texas, United States
- (844)416-3444
Breach of guidelines
Non-Responsive and Unreliable
While previously I've had good experiences with OneNeighbor, that is no longer the case.
I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to 2 different service providers, my service was rescheduled 8 times. I called and emailed several times and never got any emails or calls back. I was still charged despite no service being provided. I have lost complete faith in their services and could not recommend them less.
8 December 2023
Unprompted review
Constantly cancelling and rescheduling jobs.
Well, first maybe you need more provider's for your company. Second, how do you stay afloat when the lawn mowing jobs get cancelled repeatedly and last maybe you need to pay the peeps doing the work more for incentive to get the job done.
4 August 2023
Unprompted review
I requested a hedge row to be trimmed
I requested a hedge row to be trimmed. They no showed them sent a message it was bad weather that's why service wasn't done. It was sunny all day no bad weather. Lousy Company don't use them. No phone number either. Don't waste your money on them.
22 May 2023
Unprompted review
Reply from OneNeighbor - Dallas
Hi Robert, thanks for your response. I do see that you signed up for bush trimming service, and that North Fort Worth Lawn Care skipped that job. I agree with you that it didn't rain, and that wasn't appropriate.
We are going to follow up with them, but I think the reason they skipped it might be because you signed up for 1-5 bushes, but in your notes you mentioned that it's a 30 foot long hedge row that you want to be trimmed from 12' down to 8' tall. At 30' long I don't think any vendor is gong to be willing to cut that down for the 1-5 bushes rate of $39.90.
I'd love to work with you to estimate that work appropriately and get a vendor back out there.
Again, I'm sorry the vendor didn't handle this one appropriately, but I'm happy to help. Let me know if you would like for me to help you get this resolved.
Used them for lawn mowing
Used them for lawn mowing. Service was very professional.
7 June 2022
Unprompted review
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