Onepark Reviews 

Made a reservation with One Park for Seville airport but received no confirmation and had to rebook an expensive option at the last minute. The help centre was responsive but couldn't tell me if there had been a problem with the reservation system or if I'd made an error. The suggested solution was to make another booking, but I don't have confidence in the platform and I'd already arrived at the airport. Probably won't use again.

You can not cancell a three day long booking once it started, no matter what happened they will take ALL your money.
Any other option will be better.
Their customer support is a joke.

Awful. No confirm email. Their customer service email bounced when confirm email and access code for airport requested. I doubt I have a booking at PGF for 6th Jan.
Check these guys: seems like a scam.
I received a confirmation email 2 days after booking.
I am going to use OnePark this time, hopefully everything shall be OK.

We had a booking for one car in one park Lille.
We have arrived to the park at 8:35/8:40 we were looking for an empty space and we did not find, at 8:43 we called to the number to ask for an empty space he said that we had to go to the reception hotel. Once there the manager had to remove her car and we could park in her spot, that took us a lot of time to try to fit the car in it because one car was also parked on the way (blocking space) so was difficult to turn the car.
Because of that we missed our train that departed at 9:12 and we arrived to the train station at 9:19. So we had to get 2 new tickets.

We are really disappointed because we can not understand why one park can sell more parking spots that they have.
In every floor was an extra car parked blocking space for mobility.
This bad management has made us lose time during our stay in Paris(because we were travelling to Paris from Lille) and money.

I hope at least they can refund us the money of the tickets we had to pay because of their bad organisation.

From customer service they only want to refund the money from the parking, but that is not what we are asking for. We are asking for the refund of the 2 new train tickets that we had to buy because of their mess. If only from the beginning was a spot to park our car we wouldn’t miss our train.

Used it in Spain/Valencia, went there for a month and got a monthly subscription. After leaving, I saw they got my money for another month, claiming that is automatically extending unless I stop it. Then they refused to reimburse the money they got for nothing, hiding under their terms and conditions when it was clear there was a mistake and that I have paid for a service I did not use. Shameful !

We used Onepark this week whilst on holiday in France. We used them both in Lillie and Paris. On both occasions they did not disappoint. The spaces I Lillie were a little tight but this would not put me off using them again. Both underground parking places were clean with good toilet facilities too if you needed to use them. We recieved email booking conformation and I had a query which I emailed them and they helped and replied promptly.
We used Indigo Grand Place in Lillie, your vehicle is recognised by the number plate, barriers go up and in the conformation email you are given a pin which you put in to return to your vehicle.
Paris- Saint Dominique there us a friendly attendant who shows you to your space, you may have to leave your keys with him depending how long you are staying as you may be double parked. But all very organised and safe. We didn't have to leave our keys but it would not be a problem to us if we needed too.😊

I've read some of the other reviews but have to say my recent experience with Onepark was 100% positive.Easy to use the website and make the booking at Bordeaux airport. I booked and paid to park at the Novotel at Merignac for 13 days. Loads of spaces available. The big plus for me was that they said the bus to the airport was 1 minute away - and it was - Ligne 1 just across the road. So was at the airport in 5 minutes and the same coming back. Way cheaper than P4 at the airport and without the long walk to get the navette. I found the communication with Onepark excellent and my car was as I left it. I understand that other experiences may be different but, I found them to be professional and efficient and would use again and recommend.

Each potential client should Really read the small font many times ! A Roissy, they let you book a car park. then you realize once you are there that there is ABSOLUTELY NO shuttle. I had to park elsewhere. Do not use Onepark is you expect a service. I just cancel my other bookings. A clear rip off !

I went to park my car in the parking spot I had booked and paid in advance. Unfortunately, the street was closed by the police. There was no other access point, so I was waiting for 10-15,' but the street remained closed. I contacted customer service by phone immediately to report it. They told me to fill in the contact form requesting to get a refund since I was not able to park. I did so, but after 1 week I got a negative answer, that I will not receive any refund.

This is a very bad customer experience. Instead of compensating me for my inconvenience, they didn't even give me my money back for the service I never used.

I will never use Onepark again. Be careful! They do not seem to be legit.

I canceled my reservation in Amsterdam, but did not receive a confirmation afterwards and have not seen my money back. Tried to contact Onepark several times by email, but no response. Definitely not recommended!

Never use it.
I recently used it for parking close to Dusseldorf airport. Everything went ok until I arrived to the parking lot at 2:00 am and they didn't have a place for my car. Therefore, I had to go to the only opened parking lot at that time where they charged me whatever they wanted of course (official ones from the airport don't take last minute bookings). That said, because of Onepark not having good communications with its business partners I almost lose my flight and I lost a lot of money. Same happened to a lady that arrived later one.

Horrible!!! The code sent to me does not open the gate and what is worse when I called Onepark there is no one to help to open the gate remotely, there is an automated answer asking that I send an email. Never to rent a parking place with Onepark again!!!

I give one star only because I cannot give zero...unreachable company, French line does not work...no reply for email, impossible to change license plate, I cannot access my bookings. Obviously they took my money immediately, what a surprise...AVOID this company!!!!!!!

Appalling!
Difficult to book in the first place, took multiple attempts on their poor, unclear website.
Paid the indicated fee only to find out when I got to the carpark that they had overcharged me by over 40%!
No response from customer services.
AVOID!

Parkhaus ADAGIO MARNE-LA-VALLÉE VAL D'EUROPE
Code dosnt works, no response from customer service.

I think this is a dubious company!

All went well in booking but upon arrival, the hotel was closed, as was the car park.
Tried the contact number and their lines are closed/just in french.
Reached out on their website, on day 2 now and no reply.
If you're offering a service that should have started and could have issues, there should be quicker responses.
Gone from €64 parking for 9 days to €36 a day.
Nice one onepark!

Service au TOP
Facile, efficace
Personnel très aimable

Parking impeccable et proche du centre ville.
Je recommande

parfait, simple, efficace