Everything was great. I had no trouble returning equipment, but it took quite ao long time for the credit to show up. It affected my credit record. One credit card lowered the amount I could charge be... See more
Company replied
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Update: I got an email stating that a check for the rest of the money was comming. I did receive my money so they did make the situation right and I am grateful to them for that. Closed my account... See more
Company replied
It's a fast app. I go to walmart alot and paying via QR code is convenient, plus the discount via points that can be converted to cash is nice. However, I struggle with statements that do not have a C... See more
Company replied
Perfect app for all purposes. Easy and free transfers to other one pay members, secure connections to many other merchants and banking institutions. I dislike cards, banks, and the system as a... See more
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Company details
Written by the company
OnePay is a leading consumer finance app on a mission to help customers achieve financial progress. The company is backed by Walmart and Ribbit Capital and partners with licensed banks to offer digital banking services that empower consumers to save, spend, borrow, and grow their money — all in one place. OnePay is a financial technology company, not a bank. Loans through OneProgress Services LLC (NMLS ID 2460509) and banking services through OnePay are provided by Coastal Community Bank or Lead Bank, Members FDIC. OnePay Debit Card is issued by banking partners Coastal Community Bank or Lead Bank, Members FDIC, pursuant to a license by Mastercard® International Incorporated. To learn more about OnePay, please visit https://www.onepay.com.
Contact info
53 Beach Street, 2nd Floor, 10013, New York, United States
- 646-374-8415
- onepay.com
3.5
Average
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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The new credit builder card seems to be…
The new credit builder card seems to be impossible to set up autopay.I really don't understand it's the same account same routing.But now i'm missing payments , something i've never done.
6 May 2026
Reply from OnePay
Sincerest apologies! Our support team would be happy to help! Please contact us at socialsupport@onepay.com and include the user name attached to your review so that we can assist further.
Reply from OnePay
Thank you so much for your review! We sincerely appreciate this feedback! 💙️
I really appreciate OnePay being on…
I really appreciate OnePay being on fixed income, I’m able to get items and not have to pay the whole price all at once. Thanks a bunch OnePay !
6 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay! 💙️
Reply from OnePay
Thank you so much for your review! We sincerely appreciate this feedback! 💙️
My experience has been great
My experience has been great! It's giving me the luxury of making multiple purchases at once. Also I can pick my payment plan & payment amount! That makes it affordable to purchase higher marked items that I normally would have to wait to purchase! So I thank you for the support to do that. The process was easy & quick.
5 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay! 💙️
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay! 💙️
Everything was great
Everything was great. I had no trouble returning equipment, but it took quite ao long time for the credit to show up. It affected my credit record. One credit card lowered the amount I could charge because they thought I bought 2 computers and I charged too much. Otherwise, any problems were with Walmart's customer service, not your organization.
31 March 2026
Reply from OnePay
Sincerest apologies! Our support team would be happy to help! Please contact us at socialsupport@onepay.com and include the user name attached to your review so that we can assist further.
Reply from OnePay
Thank you so much for your review! We sincerely appreciate this feedback! 💙️
Reply from OnePay
Thanks so much for your review and for being a part of One!💙️
Reply from OnePay
Thank you for the feedback here! We really appreciate it and will share with our team. In the meantime, please reach out to our Support team if you have any questions at socialsupport@onepay.com
Great so far
2 May 2026
Reply from OnePay
Thanks so much for your review and for being a part of One!💙️
I love how the app allows you to pay…
I love how the app allows you to pay later!! It really helps out a lot!!
6 May 2026
Reply from OnePay
Thanks so much for your review and for being a part of One!💙️
Reply from OnePay
Thank you so much for the review! We sincerely appreciate your feedback! 💙️
Incredibly convenient, "you'll love it"!
It's incredibly convenient! Everything has been accurate and immediate. I enjoy all of the extra perks and benefits. I like it so much that I just recently recommended it to a friend.
6 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay! 💙️
I love one I earn money when I spend…
I love one I earn money when I spend and I have never had a problem with my money been taking or missing that's a plus for me.
2 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay! 💙️
From what I experienced and understand…
From what I experienced and understand it is helpful to joined for assistance when needed.
6 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙
Great app and service
Great app and service. Very convenient with a lot of perks as well as many ways to save.
6 May 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙
I have had nothing but a good…
I have had nothing but a good experience with this app will continue you use it as needed
5 May 2026
Reply from OnePay
Thank you so much for the review! We sincerely appreciate your feedback! 💙
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