Peloton (North America) Reviews 

The Madonna ride was so fun and worked up a huge sweat. Love the artist series.

Great classes, never had an issue with the bike and I love being able to workout whenever I want.

Love my Peloton!
I've had my Peloton for 4 years and I still use it 4-5 times per week. I mostly love the variety of classes as well as the quality of the instructors.

Great hardware - variety of workouts from types to trainers to music to ability level, the content keeps the engagement going

The bike was buffering so badly. I turned the unit on and off a couple times. Switched classes and couldn't get the classs to show with out huge pauses. The bike is two feet from the router so signal was strong. No internet issues as I work in the area and phone got full signals. Will try again today but disappointing

I love my Peloton..Pablo!
All the instructors and variety of classes and flexible workouts. Thank you 😊

This was a recall item and it arrived in a couple of weeks. It was very easy to sign up for the recall.

I love peloton! Prior to getting sick in January 2022 I was an avid rider! Love the cycling classes and took advantage of strength classes as well.

Unfortunately for 2022 I was pretty sick, but as I’ve gotten stronger I’ve been able to use peloton to help with my rehab. I can’t do what I used to, but rather than a HIIT ride, I do a low impact and rather than weights, I do a short barre class.

Peloton is my first at home workout system that I’ve really stuck with and I can’t wait until im back to my normal strength and can take full advantage of all the classes again!

I enjoy the content and the variety of instructors and programs to choose from.

Three areas for improvement -
1) A huge mixed message of “don’t use your bikes until further notice”and “ it’s going to take 6-8 weeks to get the replacement bike stem to you.” If you’re going to announce a product fix, have sufficient replacements ready. Otherwise you’re opening yourself up to more criticism (and lawsuits).
2) Allow programs to be sorted by year created. I’ve taken to riding all of the older rides, but it takes forever to scroll through everything to get to the ones from 2019.
3) Adding more pre/post-ride stretches (especially pre-ride).

Instructors are great and have distinct enjoyable personalities. I mostly ride but have also been enjoying the workouts on the app. Workouts are challenging. Love the power zone rides and enjoy the live classes when I have time to participate.

There should be 2 plans for people like me who use my bike once a week or so. I pay almost $50 a month for nothing. Yes, I'm lazy. I have 3 family members who dropped their membership because of the cost because they weren't active. They would've moved an all access membership to a limited membership. We all bought our Peleton during Covid, so things are different now.

Love my Peloton and the classes. Thank you for making it fun and love the instructors.

I love the bike and use the app and bike together. There are sometimes tech issues, but they have been resolved quickly

The overall bike and platform have been great. It keeps you motivated and the instructors do a great job making the rides both tough and fun!

The service department isn't the best.

The classes are great. The email I received about the survey referenced my use of my peloton row, but I don't have one. I signed up for the replacement part for the recall on the bike seats and found out that mine might be shipping in December 2023, over 6 months from now. That's very disappointing. If the classes weren't good, I'd be canceling my subscription.

Introduction of the app that allows me to bike or walk or run outside and still track and still get peloton credit was critical to keeping me as a customer. The indoor bike is great…but not all the time.

No complaints. More classic rock rides

I love everything about my Peloton including the classes, the app and the convenience of being able to ride whenever I have time.

Great product and content. Never had any issues with customer service. Happy with my purchase (the bike, weights, yoga mat) even after 3 years.

I like the instructors that I work out with and appreciate not having to think up my own workouts. Always something productive in 20 min if needed.