ONErpm Reviews 153

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

For anyone considering ONErpm: submitted an album and selected a release date through their system. That date was missed on their end, and since then I've been trying to contact support to fix it wit... See more

Rated 1 out of 5 stars

Independent artist from Italy. Account blocked for "AI" despite having songs from 2015. Withholding $47 and 17,000 RUB. Legal notice sent, awaiting human response. Ticket #9985863.

Rated 2 out of 5 stars

ONErpm is not good. support takes forever to reply, correcting typos are IMPOSSIBLE. once you type the track title, if u try to edit it, it shows edited temporarily but is stuck to the first error, do... See more

Company replied

Rated 3 out of 5 stars

It used to take 2-3 days to withdraw the money available on my account few years ago. Now it takes weeks and have always to contact the support as it looks there is no action.. very annoying. I co... See more

Company details

Written by the company

A powerful self-service platform providing a full suite of automated marketing, promotional, accounting, and business intelligence tools and solutions giving creative professionals full control over the distribution workflow.


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1.5

Bad

TrustScore 1.5 out of 5

153 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It's getting worse year by year

I used to love them، but now I'm very dissatisfied It's funny that you can't talk to them Royal shipments take more than a week .. They will never support you when your music is stolen I have 4 years of experience working with them. I was hoping for better every year, but unfortunately

26 January 2025
Unprompted review
Rated 2 out of 5 stars

Not for indie artists anymore

It was cool to use at first, but then they just decided to make the distributor an invitation-only one for bigger artists. This is really annoying, I really liked distributing my music through the platform, even with the limitations on the styling of album titles.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

OneRPM deleted my song

OneRPM deleted my song because of artificial streams which I was a victim of. They didn't show any support in helping to solve the issue. Stay away from them.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible support team

I've been trying to upload my music for over 2 months and I'm sick of being denied every week for some nonsense that doesn't affect the platform or the people who enjoy listening to music in any way. I feel like I've just been wasting time because of the work I already had planned months ago. I do not recommend this music distributor at all, if you ask me I will definitely say to NEVER use offstep, because of the terrible support service they provide and the enormous amount of restrictions it has for uploading music.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Not trustworthy distributor

Honestly, they don't even deserve a star. They treat their artists horribly and abuse the art placed in their hands. Don't investigate cases and quick to conclusions. Anything to protect them from paying royalties to artists. Worst distribution service. I don't recommend having used it for 3 years. I've had enough.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

The guys have removed my album from all…

The guys have removed my album from all the platforms bacause of unorganic Spotify plays without any warning and investigation. Don't publish your content with them: anyone in the Internet can easily attack your tracks on Spotify to remove them from all over the platforms

You even can't do your legal promotion. They just said that even if your track has been added to some playlist they considers that as unorganic traffic too and it will be removed

If you would like to become big artist don't stay with Onerpm, they are just insane

7 August 2024
Unprompted review
Rated 4 out of 5 stars

I was very content with ONErpm

I was very content with ONErpm, only the support was a little bad. But now with the OFFstep (12 dollars a year) is it only going downhills.... please fix this.

1 August 2024
Unprompted review
Rated 2 out of 5 stars

This service could be so improved

I have been working with ONErpm since 2015. Almost 10 years. They helped me with distribution during this time specially because they don't ask for upfront fees, but i lost how many times they gave me troubles and headache. I never felt i was important for them. And the support sucks. I have to open 1,2,3, sometimes 5 tickets to resolve one simple request. You have to wait almots 20 days to have a withdrawal completed. Come on! In 2016 this could be accepted but we are in 2024! And they still work only with paypal that have the worst fees. And they ask for 30% for Youtube and Facebook streams which i think is an absurd. They are not accepting instrumental songs anymore. I'm giving up.

20 June 2024
Unprompted review
Rated 2 out of 5 stars

Non Transparent

This company is not very transparent. Before I released my album, I checked everywhere to make sure that I knew of all the places it was going to be distributed too, specifically Pandora. Everything I read, including the site itself said that your music goes to Pandora. Well after distributing, it did not go to Pandora. After waiting a week or so for support, I was told that Pandora was only available to certain users. Nowhere on the entire visible internet did it say anything like that. So many other issues also like making you enter a verification number everytime you log in (maybe develop an app). I wish I could pull all my tracks and go through someone else. They lured me in with an empty promise. Bad business, and now they forever get paid from my stuff. Too bad, I was really excited about this company.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

I don't no why they have bad reviews... But I believe in it

I can't believe what am seeing in this review... ONErpm have be there for me for over a month and I don't have any issues with them... Why so mush bad reviewed am confused.... Even the most scammed company @Indiefy don't have a bad reviews like this..... The most scammed company on Distribution is @Indiefy run for the company

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

ONErpm has really been a good music Distributor for me so far and with over one year of releasing my music with them I haven't seen any issues so far and again when ever I reached out to their customers service they always reply to all my issues cus I noticed they always take about 3 days to reply which is not bad and I don't know why alot of people are giving it bad review
But I really enjoyed their service
I really recommend ONErpm to any upcoming artist that are looking for the best music distributor

30 April 2024
Unprompted review
Rated 3 out of 5 stars

It used to take 2-3 days to withdraw…

It used to take 2-3 days to withdraw the money available on my account few years ago. Now it takes weeks and have always to contact the support as it looks there is no action.. very annoying.

I could also distribute ringtones not in breach of copyright, using melodies in public domain on a daily basis , now it is systematicaly rejected . This pushed me to change for another distributor to publish my new ringtones.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Trac.co - Missing earnings and unresponsive support



I had a negative experience with Trac.co, and I strongly advise others to avoid using their services. I uploaded a music track to their platform, and while it generated a small amount of revenue (around $30), when I attempted to withdraw my earnings, I never received the payment.

I tried to contact Trac.co's support team multiple times to inquire about my missing earnings, but I received no response. Moreover, I noticed that the amount I had earned had mysteriously disappeared from the statistics on the platform.

This experience was incredibly frustrating and unprofessional. As an artist, it is critical to be able to trust the platforms you use to distribute your work and earn money. Unfortunately, Trac.co has failed to meet this basic requirement.

In summary, I would strongly advise anyone considering using Trac.co to look elsewhere for a more reliable and trustworthy platform to showcase their music. Don't waste your time and effort with Trac.co.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Records Labels should NOT use One RPM

We are a fairly large Indie Record Label (with several GRAMMY wins and songs that have been syndicated in film). I have never experienced such poor customer service ever in my 20 year career as One RPM. Some select names of the incompetent individuals are: "Kevin" "Mercy" and "Gustavo"

9 March 2024
Unprompted review

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