Onestop cleaning solutions Reviews 

235
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 20 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and efficient service, highlighting the team's promptness and reliability. Many appreciate the friendly and professional staff, noted for their efficiency and leaving no mess. People frequently note the high quality of the results, with items like carpets and ovens restored to their best condition. Consumers are consistently satisfied with the thoroughness of the work, often describing remarkable transformations for various cleaning needs like carpets, ovens, and furniture. Reviewers highlight the smooth process, good communication, and quick task completion, emphasizing a reliable and effective service delivering excellent outcomes.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its promptness, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their promptness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, phoned before hand as was running early, which was great. Carpet took around half hour to clean, would recommend them if you are looking for a carpet clean, think they also clean fu... See more

Rated 5 out of 5 stars

A really efficient service. Dave was really helpful from the first contact. We got a price and date in the diary for the clean. The clean was professional and done to a high standard. I’d recommen... See more

Rated 5 out of 5 stars

Excellent service, Dave even fit me in at short notice and was so professional. He really helped me out. Would definitely recommend. Thank you! 😊

Rated 5 out of 5 stars

I’m am super impressed with this company! My oven was literally a mess! Over years had been neglected but wow with an hour and half he has restored it to its former glory! Thank you so much I’ve now b... See more


Company details

  1. Carpet cleaning service
  2. Cleaning Service
  3. Upholstery cleaning service

Written by the company

We are OneStop Cleaning Solutions for all your carpet cleaning, upholstery cleaning and Oven cleaning in St Neots and surrounding areas. At OneStop we use the best equipment on the market to guarantee a professional clean first time. The products we use are not only safe, they will leave your carpets looking and smelling great. Oven Cleaning we use the best equipment on the market to get the best end results. The most popular system for cleaning carpets is called hot water extraction (Steam Cleaning) but we can also dry clean carpets for a faster drying time. One of the services we offer is end of tenancy carpet cleaning. Most, if not all, landlords will expect the carpets to be professionally cleaned before your deposit is returned. We will provide you with a receipt for your landlord upon completion. Our promise to our customers is simple, we will always take care of your carpets within your home and treat your home with respect. We also offer commercial carpet cleaning and will even provide a free demo which will let you see the before and after. This way you can see the difference before you commit to the work being carried out. Commercial prices will depend on the size of the area to be cleaned, we will arrange a site visit for a complete price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(235)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very clean carpets!

Was very impressed by how clean Dave got the carpets, especially the stairs! And very quickly. Would definitely use again/recommend! 😃

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Delighted customer

Our carpets have come up beautifully after cleaning by Dave. He did a great job and I have no hesitation in recommending him.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

I had my carpets cleaned by Dave at One Stop Cleaning

I had my carpets cleaned by
OneStop Cleaning Solutions on Friday. I am so pleased with the results. They have come
Up so clean compared to what they were. Dave was friendly kind and came and picked up keys from my new home to go and clean carpets at my old home. Rates were very reasonable and worth every Penny. I was happy to pay for the service provided. Thank you Dave 😊

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

From the first interaction to the final cleaning, everything was very professional and efficient. The actual carpet cleaning was incredibly quiet and the marks from my pets that I thought were going to be there forever were miraculously cleaned.

I was warned there might be a smell associated with the cleaning process but the only thing I noticed was a light citrus fragrance which was very pleasant.

I would definitely use Onestop Cleaning Solutions again for my carpet cleaning.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

5* All round!

Dave really went above and beyond cleaning my carpets today. There were some tough stains on the cream/beige carpet of which he managed to lift and remove. Very impressed and would highly recommend!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Satisfaction achieved

Turned up on time , did what he said he would do. Gave good advice on what to expect clear communication before arrival and during quote process.
Left everything clean and tidy. What more can you hope for.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent work

Very happy with the carpet cleaning done by One Stop Cleaning Solutions. Team friendly, efficient and reliable, and did a very thorough job. Reasonable pricing too.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Booking was easy.

Booking was easy.
Kept me updated, confirming my appointment by text. On the morning they checked everything was still OK. Arrived on time, friendly. I has 3 rooms plus stairs & landing cleaned. Service was quick & all carpets looked much cleaner. Was very happy with the clean. I would recommend.

26 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look