Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more
Company replied
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See what reviewers are saying
Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more
I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company
One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more
Company replied
Company details
- #45 of 47 best companies in Fabric Shop
- #4 of 4 best companies in Textile Mill
Written by the company
We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.
Contact info
3 Blackwood Mount, LS16 7BH, Leeds, United Kingdom
- 07368109146
- sales@onestopfabrics.co.uk
- onestopfabrics.co.uk
4.1
Great
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Fabric is beautiful exactly what colour…
Fabric is beautiful exactly what colour I wanted... delivery was also good...Thankyou very much.. I will be back for more as I need dark blue satin fabric... and rose gold satin fabric..
11 September 2025
Updated review
Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I still think is excessive (3.99) for two 10cm.samples.However, I do appreciate the company responding to my review and reimbursing me in full therefore - the reason for four stars on this occasion.
10 August 2025
Reply from One Stop Fabrics
Dear Customer,
Thank you for your feedback, and we’re very sorry to hear about the delay you experienced.
As per your request via email, we issued a full refund as a gesture of goodwill. Unfortunately, it appears the delay was due to Royal Mail, which is sadly beyond our control.
We completely understand your frustration and are currently reviewing our shipping process to help prevent similar issues in the future.
Kind regards
I ordered a cotton fabric and instead…
I ordered a cotton fabric and instead was sent 100% synthetic fabric and no one has replied to my email pointing this out.
22 July 2025
Reply from One Stop Fabrics
Dear customer,
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
It appears that our dispatch team made a mistake and sent the wrong item — a synthetic fabric instead of the cotton fabric you ordered. We completely understand your frustration and regret the oversight.
As a gesture of goodwill and to resolve the issue promptly, we have issued a full refund for your order.
We appreciate your patience and understanding, and we’re reviewing our dispatch process to help prevent similar errors in the future.
Kind regards
Five star service
Helpful on a phone enquiry and arranged a sample to check correct pattern and quality, delivered as promised. Follow up order was quickly despatched and the price was reasonable. Better that I was able to order half a metre for a cuddly toy replacement dress of 40 yrs, not many companies do that. Thanks!
9 June 2025
service was prompt and the fanric…
service was prompt and the fanric lovely, just not the colour I wanted this time
8 May 2025
The fabric quality is so good
The fabric quality is so good. So soft, as I hoped..
The quick delivery was a bonus.
25 April 2025
Great selection of fabric
Great selection of fabrics and at good price. Prompt delivery and updated information.
3 April 2025
Order did not arrive
Order did not arrive. It was not even sent one week later. Two stars only because of prompt refund after I contacted the company
11 March 2025
Fabric samples
I ordered fabric samples. They came quickly and were as described on the website. I will definitely buy the fabric.
6 March 2025
Quick delivery and good quality
4 February 2025
Crushed Velvet
Inadvertently ordered from 2 sites, had to return for refund. No problems whatsoever .
24 January 2025
The material is wonderfully soft and…
The material is wonderfully soft and flowy, however the colour labelled as sky blue was definitely more like a sea green colour.
17 January 2025
The mistake I made when ordering the…
The mistake I made when ordering the material the staff got in touch with me and sorted right away and the fabric arrived very quickly and it’s perfect for what I’m looking for
9 January 2025
Great customer service when ordered…
Great customer service when ordered fabric was unavailable. A replacement was suggested which was perfect.
5 January 2025
Fast delivery
17 October 2024
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