OneStopGlasses Reviews 

507
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I got tired of being ripped of by high street opticians and investigated alternatives online. One Stop Glasses were by far the best out of around ten I looked at. They beat the rest on price and their... See more

Company replied

Rated 1 out of 5 stars

I bought prescription designer sunglasses from my opticians and sent them to One stop glasses to be reglazed. However, within 4 weeks, they cancelled my order....I am very disappointed. They cancelle... See more

Rated 5 out of 5 stars

Bought a second pair of half-frame reading glasses with a focal length more suited to computer use. Very pleased with the glasses. Few suppliers appear to offer such a frame but I find them a good cho... See more

Rated 5 out of 5 stars

Great experience with online one stop glasses ! Online uploaded my prescription and had a Reglaze on a pair of much needed sunglasses. Price was calculated at point of ordering and payment was e... See more

Company details

  1. Glasses store

Information provided by various external sources

One Stop Glasses Service and Value. Complete Glasses from £10 Free shipping on orders over £20


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

507 reviews

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4.5

All reviews

(507)

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Rated 5 out of 5 stars

Excellent service.

Excellent service, very good quality frames. Only took 3 days for my coated prescription glasses to arrive. Would definitely use their service again.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

I got the glasses that I wanted at the…

I got the glasses that I wanted at the right price; the magnetic sunglass attachments for day and night driving are realy useful. Onestopglasses made the delivery service work even through covid-19 related supply issues.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

I would have know problem recommending…

I would have know problem recommending One Stop Glasses. I have bought 2 pairs of glasses and have had great service on both occasions. I've contacted them when I was not shore what to do on my first order, and was told what to do. Very Very helpful. THANKS.

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient , a very good product at a very good price. I really am a real person , have never ordered glasses on online before , but will do so again.

20 April 2020
Unprompted review
Rated 5 out of 5 stars

Have had four or five pairs of glasses…

Have had four or five pairs of glasses from Onestopglasses over the years, always being fully satisfied, Whenever a problem has arisen it has been dealt with quickly and satisfactorily.
Would recommend

13 April 2020
Unprompted review
Rated 5 out of 5 stars

Reliable online glasses retailer

I found One Stop Glasses on an internet search and saw that they had a very competetive sale on. I liked their range of glasses and was able to get a pair of lightweight, titanium-framed glasses at a very reasonable price, delivery included. I ordered them on a Monday and they arrived on the Friday. The glasses are perfect and the service excellent. I would definitely use this company again.

24 March 2020
Unprompted review
Rated 3 out of 5 stars

Service was good

Service was good, glasses good value for money, wrong colour frames were sent but decided to keep what I was sent.

3 March 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Hi, Did you let us know we'd sent you the wrong colour? We'd have been happy to sort it.
But thanks for your complimentary comments.

Rated 4 out of 5 stars

Very good service

Very good service. Glasses spot-on. Excellent price and quick delivery.

2 March 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Thanks Adam, we look forward to serving you again.

Rated 5 out of 5 stars

Excellent all round

The experience was great. I had lost two pairs of expensive glasses within a week and needed new ones that I could get quickly and that I could afford! I was a bit worried but I ordered them and they arrived three days later. They are super and I need not have worried.

2 March 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Hi Andrea, Customers can relax when ordering from us, we are all about happy customers.

Rated 1 out of 5 stars

Good quality glassess but I couldn't use them!

The glasses I received were not correct; in fairness to the manufacturer the glasses themselves looked really good quality glasses and I think the lens and frame seem expertly made so I have no issues whatsoever with the quality. However, my prescription was for an intermediate pair of glasses for general use with computers but, the glasses I received had a totally different focal lens so they worked if I got up very close (300mm) to the screen but not if I sat at my normal distance from the screen (at arm’s length around 750mm). I filled in the lens prescription requirements exactly as printed on my optician’s prescription and as required on the ordering form so I cannot honestly say “who got it wrong” but the glasses are no good and I’ve had to throw them away, which is a pity because they looked a really good quality pair of glasses. I would order another pair but I cannot see how I could change anything with the prescription. Maybe if the company had a contact facility where the customer could talk to a qualified optician to make sure their order is correct before paying for them would be a very good idea.

21 February 2020
Unprompted review
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Reply from OneStopGlasses

The customer as much as admits that they got exactly what they ordered.
This review was left before contacting us about any issues and since a qualified optician *has* talked to them and we replaced the specs FOC for some that should be suitable.
I say 'should' as the customer never had the courtesy to either let us know or amend this inaccurate review.
We pride ourselves on our customer service but sometimes you cannot do enough.

Rated 5 out of 5 stars

Half moon frames

Excellent service and the only place I could get half moon frames from.

21 February 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Many thanks from all of us at One Stop Glasses.

Our half eye reading glasses are one of our most popular items.

Rated 5 out of 5 stars

Exactly what I wanted and arrived early…

Exactly what I wanted and arrived early as well I am very pleased I chose one stop glasses

21 February 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Many thanks from all of us at One Stop Glasses. We hope to be of service to you in the future.

Rated 5 out of 5 stars

Excellent choice for online purchase of glasses.

Top-notch company to deal with. Top-quality products and workmanship; orders are sent out promptly; and they even ship their glasses worldwide (in my case that's a big deal). What else can one say? OneStopGlasses is a pleasure to deal with. Highly recommended.

11 February 2020
Unprompted review
OneStopGlasses logo

Reply from OneStopGlasses

Thanks for using our services at One Stop Glasses and for your comments.

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