One Sure Insurance Reviews 

Tracey is the best personality type for this Job she made us feel like family and took care of us it was made so easy if I could of gave 10 stars I would have

Laura was absolutely fantastic. Nothing was too much trouble. Its my first time getting business insurance and it couldn't have been easier!! Thank you laura x

Very helpful and understanding staff and things run very smoothly with this company. A pleasure to deal with.

Whilst my computer use is very basic Samantha was very patient and helpful helping me complete all relevant documents. Very helpful and good company

Phoned them with a few issues with my policy sort out over the phone the lady sorted it out thanks lady 🤣

Jessica answered all my questions and hit me a very good price for my policy.
Very easy to get sorted and managed a few additional things like to include a no claims bonus from another car.

Can’t believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policy’s cancelled, what exactly are they taking my money for? Proper dodgy behaviour.

They charged us and did not offered whatbthey promised and then cancelled our policy and are not refunding our money
Not reliable

Was struggling with getting some documents from my previous insurance provider, was in contact with Peter Carter at One Sure Insurance and gave me a contact number for the company I was with that took me straight through instead of waiting for half an hour like it has been in the past or talking to a chatbot to try and source these required files. Communication with Peter and the team has been great and super quick to reply unlike other insurance companies I've been with.

Had to make quick amendments to my policy & it was quick and seamless process.

Absolutely fantastic service from Prudence in renewals on today's telephone call when renewing our motor trade insurance policy.

She answered all of my questions, which i had lots of questions.

Very helpful, polite, informative.

This lady should be given a promotion and/or pay rise.

Kind regards

I would like to give 5 stars to the person I spoke with, she was amazing and easy to talk too, her name was Jessica. Made the difficult situation easy to understand and made me an affordable plan moving forward.
However, one sure, I would not give a good review. The policies are ridiculous. Every time ive had to switch motorbike they've always made a ridiculous reason on why they cant, which has resulted in me having to cancel 2 policies to start a new one. It feels asif they want the most money they can out of you. Also if its an emergency situation on the weekend, theres nothing in place to assist you.
Lovely staff but ridiculous policies which the staff can only apologise for.

Samantha dealt with my problem, and was very helpful with her instructions. Thanks

Excellent communication with peter carter many thanks

Jessica was extremely helpful in helping me to find a cost effective solution to insuring a second car. I now now have both policies with Onesure.

What a brilliant customer service. They managed to bet my renewal price by far more benefits. Friendly and professional staff. I would highly recommend them. They have sorted me out an excellent deal. Many Thanks for James Cummings & Darrell Clorley.
Absolutely legends

Excellent service
Poppy the agent who assisted me was great, very knowledgeable and arranged a great deal

I would highly recommend
Thank you Poppy and Team

Spoke to Tom who was really helpful & knowledgeable, I could not fault his professionalism in helping me & sorting out my insurance for me, he explained everything in detail & in a way that I completely understood, perfect, thank you Tom