OneTech Gadgets Reviews 

134
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used oneTech several times in the last year or so. The owner is consistently helpful, patient, knowledgeable and honest. This time he provided my husband with honest and knowledgeable advice... See more

Company replied

Rated 5 out of 5 stars

Very impressed. Highly recommend this firm. Polite and professional service. Know what they are doing. Quick response to my initial enquiry, excellent comms throughout. Very quick repair to my l... See more

Company replied

Rated 5 out of 5 stars

Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existe... See more

Company replied

Rated 5 out of 5 stars

Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable... See more

Company replied

Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop
  3. Computer & Accessories store
  4. Computer repair service
  5. Computer Shop
  6. Phone repair service

Written by the company

OneTech Gadgets is one of the UK's leading and innovative UK based Tech Gadgets retailer offering consumers and businesses the latest and greatest technology in budget branded smartphones, tablets and accessories. Our carefully selected most popular electronic devices from the world’s top budget and emerging brands combine high-tech with fantastic features in stylish yet inexpensive devices. Our sister company OneTech Repairs provides Repairs Service, Upgrades, Installation, Data Recovery and many more at our newly set up Outlet in Carshalton High Street. OneTech Gadgets’ mission is: “To exceed UK consumers expectations by offering the latest technology in Dual Sim 5G/4G/3G Smartphones, tablets and laptops at affordable prices through a convenient online store backed up with superior customer service. “ OneTech Gadgets’ Range Of Smartphone And Tablet Brands Include: Xiaomi, Asus, Lenovo, OukiTel, Leagoo, ZTE, ViewSonic, Samsung, Apple, HTC, Sony, LG, Nokia, Meizu, OnePlus, UMi, Huawei, Elephone, Telcast, Cube, Chuwi, ONDA, HP, Dell. We stock smartphones with Dual SIM card capability, plus Wi-Fi and 4G, 5G connectivity, 4G Tablets and Dual OS Tablets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(134)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

iPad screen replacement

My screen was replaced in a couple of days at a competitive price and was given great advice on purchasing a new ipad.

28 February 2021
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Thank you Colin for your glowing 5 stars review and using our repairs services in Carshalton store. We are glad to hear that you are a happy customer. Your recommendation is highly appreciated.

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, very helpful and honest.

27 February 2021
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Thank you for using our store in Carshalton to use Repairs services. We appreciate your business and recommendation.

Rated 5 out of 5 stars

Great Service

Great Service, very polite, quick turnaround.

11 February 2021
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Thanks Mr Bunce for using our store in Carshalton. We are glad that you are happy with our services. Any recommendations you make is highly appreciated.

Rated 5 out of 5 stars

Replaced a broken smartphone screen

Replaced a broken smartphone screen. Very quick, good price and very helpful. A gentleman. Would use again.

10 February 2021
Unprompted review
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Reply from OneTech Gadgets

Dear William, many thanks for your glowing 5 stars review and using our services to repair broken screen of your smartphone. We greatly appreciate your business and any recommendation you make.

Rated 5 out of 5 stars

Excellent service

Excellent service. Especially in these times. Nothing was a problem. Top marks! I dropped my phone damaging the screen. Within 48 hours was sorted

7 February 2021
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Hi David, it's great to see another happy customer with glowing 5 stars review! It really matters alot and we highly appreciate your business and recommendation to other potential customers.

Rated 5 out of 5 stars

Excellent service

Excellent service, kept me updated all through my repairs, very fair priced too. Would highly recommend

6 February 2021
Unprompted review
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Reply from OneTech Gadgets

Thanks alot Lorraine for using our repairs services. We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Very helpful and honest service

Very helpful and honest service. Have already recommended to family. Would definitely use again.

6 February 2021
Unprompted review
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Reply from OneTech Gadgets

Thanks alot Heidi for your support and recommendation. We greatly appreciate your feedback and look forward to serving you again.

Rated 5 out of 5 stars

Exceptional customer service⭐⭐⭐⭐⭐

One tech gadgets has helped us out on numerous occasions and each time for me and my partner they have resolved the issue and got us back up and running in no time the service they supply is 2nd to none very knowledgeable and friendly service and very well priced highly recommended and would not use anybody else ***** 🔝🔝🔝 company the best around 👌🏻👍🏻

30 January 2021
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Thanks alot Dom for your glowing 5 Stars review. It's really heartening to read that you're happy with our services. Your feedback would allow us to continue to offer the best services to all our valued customers. We highly appreciate your business and recommendation.

Rated 5 out of 5 stars

I bought Asus Rog phone 3 and it works..

I bought Asus Rog phone 3 and it works well. They said they are offering support any time I want and provided contact details.

My phon
Works perfectly fine, good quality and software.
I am looking forward to buy more items from techgadgets.

31 December 2020
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Andrzej,
Thanks for your order of Asus Rog phone 3 placed on our eBay store. We are glad to see happy customers like you. We would love to serve you again and appreciate your recommendation. We reward loyalty by offering regular promotion and discounts for our products that we currently sell on our OneTech Gadgets store. You are welcome to contact us should you ever need any help.
Regards, OneTech Gadgets customer support

Rated 5 out of 5 stars

Very good service

29 November 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Denis,
Many thanks for using our services. We look forward to serving you again and grateful for any recommendations you make.

Rated 5 out of 5 stars

Solved Gaming Computer problems

Ive visited OneTech twice and both times have been really happy with the way they’ve sorted out the problems with my son’s computer. The first time he was building his own computer but unbeknown to us the motherboard was faulty. This was identified and a replacement fitted. The second time the same computer had frozen and within 24 hours we had been called to say it was all working fine. The charges for the work were very reasonable and a full explanation of what was needed was given.

28 November 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Sue,
Thanks alot for using computer repairs service in our Carshalton store.
We are absolutely delighted to know you are happy with your repairs. We look forward to seeing you again and appreciate your recommendation.

Rated 5 out of 5 stars

Fantastic service and very friendly…

Fantastic service and very friendly also honest which is a rare thing these days. I would definitely recommend one tech gadgets.

27 November 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Hi Billy,
Thanks for your 5 star reviews. We highly appreciate your business and recommendation. Unlike other businesses we offer personalised service to every customer. We believe honesty is the best policy and we try hard to build our reputation based on trust of our valued customers like yourself.
We would be very delighted to serve you again. 🙂

Rated 5 out of 5 stars

Excellent service 😍

Excellent service 😍 from Urmila

27 November 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Urmila,
Thanks a lot for your glowing 5 stars review. We greatly appreciate your business and recommendation.

Rated 5 out of 5 stars

Thank you

Thank you good delivery and price

12 November 2020
OneTech Gadgets logo

Reply from OneTech Gadgets

Thanks Niels for your order from our eBay store. We are pleased to see happy customers like you. Please feel free to register on our online store www.onetechgadgets.co.uk to receive regular offers and promotions. We appreciate your recommendation and support.

Rated 5 out of 5 stars

Excellent service

Excellent service, thanks!

12 November 2020
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear SR,
Many thanks for your order placed on our eBay store. We highly appreciate your business and recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Excellent service, went above and beyond when fixing an iPhone and will certainly be first port of call In the future

7 October 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear S Edwards,
Thanks for taking time to leave 5 star reviews. We highly appreciate your business and recommendation. It will be a great pleasure to serve you again.

Rated 5 out of 5 stars

Efficient and fast service

I received excellent customer service and a very friendly and approachable personality from the engineer. My daughter's phone screen was fixed within 48 hours and he knew exactly that the issue with her phone was just the screen.
Will happily recommend him. Thanks.

24 September 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Laura V,
Thanks for using our phone repair service in our Carshalton store. We are delighted to hear that you are happy with the service received from our engineer. We highly appreciate your business and recommendation.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
The best I have received over many years.

16 September 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Fitzroy,
Many thanks for your support and recommendation. We would love to serve you again and grateful for your business.

Rated 4 out of 5 stars

Support team for the win

The only reason i dont give 5 stars is because i think this store needs to 'polish' their terms and policy a little bit. The support team on the other hand deservers a 6 star rating because they solved every issue i had with shipping while explaining to me every step of the way. Thank you support team <3

15 September 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Sotman Paps,
Thanks for your order placed on our online store. We value your feedback and suggestions. Please do visit our newly designed website launched recently. We are sure you will love the new features and design. We hope to serve you again in future.

Rated 5 out of 5 stars

Always been happy with the professional, friendly and trustworthy service:-))

Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable prices. Always been happy with the professional, friendly and trustworthy service, lovely staff who kept me up to date with the work/repair etc. Would definitely recommend. Thank you!

12 September 2020
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Dear Lu Combes,
Thanks alot for your support and using our services. We highly appreciate your business and recommendation and look forward to serving you again.

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