Akila and his team went an extra mile to support us on our project. Trustworthy service with complete transparency, i would definitely pick them for my next concert series. - Manasick @ Kataka Live in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience was really terrible due to the extremely humid and hot environment. Even a few more fans would have made a big difference. Next time I consider attending a musical show, the first thing... See more
Unforgettable day 🥹🩷 I’m so happy..All are my favorite singers..I can’t believe that..one of my dream came true..thank u so much kathawak team for this amazing event.
Company replied
VIP ticket dena vidiya anthimai. Loku ganak dila yanne nidahase balanna. Hebai ekama bench ekata hira wela inna 8 danawa. Harinam VIP bench ekata danna oni 4 denai. Bad experience shit 🥴
Company replied
Company details
Written by the company
OneTicket is a Onepay-affiliated brand that provides services for event organisers to sell tickets online. Launched in 2022, OneTicket has organised 40 events, including both public and private gatherings in various locations. OneTicket is a low-cost and reliable ticket-selling platform that adheres to the ISO 27001 information data security standard to safeguard client data and payment-related information. As one of the fastest-growing ticket marketplaces, OneTicket includes events in music, sports, art, theatre, and more. It is capable of accommodating events of all types, sizes, and complexities with state-of-the-art technology.
Contact info
3rd Floor, 292, Richmond House, Gamsabha Junction, High Level Road, Nugegoda., 12500, colombo, Sri Lanka
- +94117021540
- support@oneticket.lk
- oneticket.lk
4.0
Great
38 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good job all is good and arrangements…
Good job all is good and arrangements is really good thank you #oneticket.lk appreciate ✌️
14 February 2025
Unprompted review
Reply from Oneticket
We’re glad you had a great experience! 😊 Your appreciation means a lot to us. Thank you for choosing OneTicket! ✌️🎟️
Unforgettable day 🥹🩷
Unforgettable day 🥹🩷 I’m so happy..All are my favorite singers..I can’t believe that..one of my dream came true..thank u so much kathawak team for this amazing event.
15 February 2025
Unprompted review
Reply from Oneticket
We’re thrilled to hear you had an unforgettable day! 🥹🎶
It’s amazing to be part of making your dream come true. Thank you for your kind words and support! 💖
It's easy to booking tickets
It's easy to booking tickets. well done 👍
15 February 2025
Unprompted review
Reply from Oneticket
We’re glad to hear that booking tickets was easy for you! Thank you for your positive feedback! 😊🎟️
Excellent Service & Hassle-Free Refund Process!
I have purchased numerous tickets through One Ticket, and their service has always been reliable and efficient. Recently, I had to request a refund due to a postponed event, and I was incredibly impressed with how smoothly they handled the process. Their team was quick to assist me, and the refund was arranged without any hesitation. The professionalism and efficiency they demonstrated were truly commendable. I highly appreciate their excellent customer support and will continue to use their services for future ticket purchases. Highly recommended!
11 January 2025
Unprompted review
Reply from Oneticket
Thank you so much for your kind words! We’re thrilled to hear that our service and refund process met your expectations. Our team is dedicated to providing efficient support, and we’re grateful for your continued trust in OneTicket.
We look forward to serving you again in the future! 😊🎟️
Reply from Oneticket
We truly appreciate your positive feedback! We’re glad to hear you had a great experience with our service. 😊
Convenience!
Convenience!! Thats all we expect!!! Keep up the good work!!
15 February 2025
Unprompted review
Reply from Oneticket
We’re thrilled to hear that our service met your expectations! Thank you for your kind words and support. We’ll continue working hard to provide the best experience! 😊
Reply from Oneticket
We’re so glad to hear you had a great experience! Thank you for sharing your feedback with us. 😊
:It was a beautiful concert 😘❤️Loved…
:It was a beautiful concert 😘❤️Loved every moment of the event 🥰
15 February 2025
Unprompted review
Reply from Oneticket
We’re thrilled to hear you enjoyed the concert! 😘❤️
Thank you for sharing your wonderful experience with us. We’re happy to have been a part of it! 🥰
Good Service.
Good Service.One of the best Online Ticketing Website.Easy Payment Methods.Recommended.
15 February 2025
Unprompted review
Reply from Oneticket
We’re so glad to hear you had a great experience with our service! Thank you for your recommendation and support. 😊🎟️
Overall, most organized ticket selling platform
Easy to buy tickets. Well organized.
15 February 2025
Unprompted review
Reply from Oneticket
We’re glad to hear that you found our platform easy to use and well-organized! Thank you for your support, and we look forward to serving you again! 😊🎟️
Reply from Oneticket
We’re so happy to hear you had an awesome experience! ❤️
Thank you for sharing your thoughts with us, and we look forward to having you at our future events! 😊🎶
Booking ticket
The website is very good and you can book tickets quickly and easily and the team is very helpful...
22 January 2025
Unprompted review
Reply from Oneticket
We’re so glad to hear that you had a quick and easy booking experience! 😊 Thank you for your kind words about our team, we’re always here to help!
We recently partnered with this online…
We recently partnered with this online ticket platform for our company event, and the experience was absolutely seamless! From start to finish, their service was top-notch. The platform made ticket purchasing incredibly easy for our attendees, and the reporting features helped us manage registrations effortlessly.
A special shoutout to Ahinsa, whose support was invaluable throughout the process. She was always available to address our queries, provided timely updates, and ensured that every detail was handled with precision. Her professionalism and dedication truly elevated the experience for us.
If you’re organizing an event and need a reliable ticketing solution, look no further.
12 December 2024
Unprompted review
Reply from Oneticket
Thank you for the wonderful words! We're happy to hear that our platform made your event go smoothly and stress-free. A special thanks for recognizing Ahinsa’s dedication—she’s truly an asset to our team. We look forward to sponsoring your future events.
Warm regards.
The OneTicket Team
all very good
21 December 2024
Unprompted review
Reply from Oneticket
Thank you for your nice remarks and encouraging feedback! We are glad to hear that your OneTicket experience has been outstanding. Our first priority is to provide excellent service and hassle-free ticketing solutions, and your support drives us to continue doing so. We look forward to servicing you again in the future!
Warm regards.
The OneTicket Team
I had an excellent experience working…
I had an excellent experience working with one ticket for my concert’s online ticketing. Their professionalism and seamless communication made the entire process stress free. The ticketing system is incredibly user friendly and reliable, ensuring a smooth experience for both organizers and attendees. Highly recommended for anyone looking for top notch online ticketing solutions
6 December 2024
Unprompted review
Reply from Oneticket
Thank you very much for your amazing feedback! We're delighted to hear that you had a positive experience with OneTicket for online concert booking. Our team works hard to ensure that the process is seamless and stress-free for organizers like you, so your kind words about our professionalism and user-friendly system mean a lot to us.
We’re grateful for your recommendation and look forward to supporting your future events with the same level of reliability and care. If there’s anything else we can do to assist, please don’t hesitate to reach out. Thank you for choosing OneTicket!
Akila and his team went an extra mile…
Akila and his team went an extra mile to support us on our project. Trustworthy service with complete transparency, i would definitely pick them for my next concert series. - Manasick @ Kataka Live in concert
8 October 2024
Unprompted review
Reply from Oneticket
Thank you very much for your warm words, Manasick! It was a joy working with you and supporting your Kataka Live in Concert endeavor. We're thrilled to hear you find our service trustworthy and transparent—this is precisely what we strive for with every event we handle.
We appreciate your trust and confidence, and we're delighted that you'd choose us again for your future concert series. We look forward to collaborating with you on more successful events in the future. Thank you for selecting OneTicket.
They gave us maximum support for the…
They gave us maximum support for the event in the event. The charges are also fair.highly recommend ❤️❤️
5 October 2024
Unprompted review
Reply from Oneticket
Thank you very much for your nice words and suggestion! We're glad to hear you felt fully supported during your event and found our pricing reasonable. Our mission is to consistently provide quality service while offering great value to our clients.
We appreciate your input and support, and we look forward to assisting you with future events. If there is anything further we can do for you, please do not hesitate to contact us. Thank you for selecting OneTicket. ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.