Onetoonedogtrainingschool Reviews 

161
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for delivering exceptional dog training that quickly improves obedience, builds confidence, and successfully reduces reactivity. People deeply appreciate the clear, practical guidance and helpful video recordings provided during sessions to easily support ongoing progress at home. However, some people mentioned negative experiences involving unprofessional behavior, such as trainers arriving late without notice or failing to provide proper documentation for animals. A few consumers also raised concerns regarding handling techniques used during sessions and conditions experienced during transport. Reviewers noted that these specific issues significantly impacted their overall satisfaction with the service provided.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, patience, and ability to... See more

Service

Reviewers highlight positive aspects of service, noting transformative training results and very happy... See more

Product

Consumers find product to be ambiguous regarding training methods and purchased animals, with starkly... See more

Price

Customers had ambiguous experiences with price, reflecting a sharp contrast in opinions. While some reviewers... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting knowledgeable trainers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had my first training session with Rob , & already seeing a result great stuff highly recommend onetoone training shcool . Robs providing one to one training just with me him & my dog working on... See more

Rated 5 out of 5 stars

bob is doing a fantastic job of training german shepherd and myself for obedience training and family personal protection dog training we train once a week for 2 hours he videos each lesson f... See more

Rated 5 out of 5 stars

Rob is clearly an expert dog trainer and handler. Within minutes our over excited, disobedient, and unresponsive dog was behaving like a good family obedience dog. Rob and the team have lots of ex... See more

Company replied

Rated 5 out of 5 stars

I enquired about getting help with my very aggressive cocker spaniel and Bob got back to me straight away and booked an appointment to come and see him. Thanks to Bob In only 3 sessions I’ve seen a ma... See more



Contact info

4.2

Great

TrustScore 4 out of 5

161 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(161)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Rob Metcalfe and Jane Armstrong are…

Rob Metcalfe and Jane Armstrong are animal abusers. Both of them traumatised and hurt my dog! They made my dog so anxious and reactive. They advertise themselves as top notch trainers but they are really just bullying fraudsters. They do not care about their clients if the dogs they exploit…

11 December 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. We wish you all the best for the future.

Rated 1 out of 5 stars

Scammer

Scammer. Tries to sell abused dogs to vulnerable people as fully trained assistance dogs. All dogs he owns are stressed and reactive. One of his so called trained assistance dogs tried to bite me.

16 December 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you Elaine Ender for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. I hope your dog is doing well and we wish you both all the best.

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