OneVasco Reviews 255

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness, knowledge, and cooperative attitude, making the visa application process smooth and stress-free. Many people appreciate the personalized guidance and support received, often leading to successful visa approvals in a timely manner. The service is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with rudeness and uncooperative behavior from staff members, particularly at certain office locations. A few other people also felt that the service was unprofessional, slow, and unreliable, citing instances of unfulfilled commitments, lack of accountability, and even visa rejections due to improper document handling.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the exceptional support and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the dedication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is amala From Instant Ventures We have applied for UK Tourist VISA through some other consultant before it got refused. And we come to know about One Vasco Ms. Garima With her guidence we... See more

Rated 5 out of 5 stars

Myself Rashni Bhattacharyya,I had approached Mr Anirban Bhattacharjee,at VFS Office at Kolkata Rene Tower Building,for his guidance related to Czech Republic Visa.He has guided my Aunty and myself ext... See more

Rated 5 out of 5 stars

I would highly recommend Ms. Shivani Sharma from Vasco, Jalandhar for her outstanding support and professionalism. My name is Mehta, and I live in Germany. I applied for tourist visas for my par... See more

Rated 5 out of 5 stars

I had recently applied for my child’s dependency uk visa through one vasco team. They were very professional and responsive. I am very grateful for their service. Special thanks to Saranya mam for al... See more


Company details

  1. Visa Agent

Written by the company

About Us Since 2012, OneVasco has pioneered revolutionizing the visa concierge services industry. Our deep understanding of visa complexities enables us to provide a streamlined, hassle-free experience. With expertise and a trained team, we stay updated with global regulations, offering accurate information and tailored solutions to meet individual needs. We believe obtaining a visa shouldn't be daunting, so we invest in state-of-the-art technology for a simplified process and timely updates, eliminating stress and uncertainty. Experience OneVasco's commitment to excellence and personalized attention as we make visa applications a seamless and worry-free endeavor.


Contact info

4.0

Great

TrustScore 4 out of 5

255 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It was a great experience with Vasco

It was a great experience with Vasco. Gurvinder ji is a man with full dedication and loyalty. He explained the whole process very well and make the process stress free.These guys deal very fairly. Keep it up,and help the people to make their dreams true.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience happy customer @ One Vasco

I was welcomed and assisted by the receptionist Ms.Simmi Chetri at ONE VASCO and her courteousness & the professionalism is highly commendable . The way she assisted with patience and helped me in solving my queries is also highly appreciable .
Such employees are asset to a company .

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Appreciation for Ms. Shivani

I applied for France Tourist Visa and today I got my Visa. My experience with One Vasco was very good, Ms. Shivani Sharma guided me very well throughout the process.

Thanks a lot ma'am 😊

23 July 2024
Unprompted review
Rated 1 out of 5 stars

Scammed me of $275

They took my money $275USD and didn't complete my work when I later asked for a refund the agreed to refund me $175, now I've been calling and texting no body to give me a reply. I guess I've been scammed. Never use this service. Unless I received my money back I won't delete this review.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Amit from OneVasco was such a helpful…

Amit from OneVasco was such a helpful person. As I wanted everything arranged in a very short span of time.
The team arranged the dumpy tickets as well. Which made the process more convenient for me.
Looking forward to more opportunities with OneVasco.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

One Vasco total blunder

Title: A Nightmare with the Swedish Embassy: A Detailed Review of Abhijeet Ganu's Schengen Visa Ordeal

I, Abhijeet Ganu from Pune, recently underwent a harrowing experience applying for a Schengen visa via the Swedish embassy. Despite two attempts, both ended in rejection, leaving me utterly disappointed and out of pocket by a staggering 50,000 INR.

My first application was marred by incompetence from the start. I enlisted the services of One Vasco, a subsidiary of VFS, in desperate hope of securing an appointment. However, their inefficiency became apparent when they provided a grossly inaccurate travel itinerary, which undoubtedly contributed to the subsequent rejection. The exorbitant fees charged by One Vasco only added insult to injury, leaving me significantly out of pocket for a service that proved utterly futile.

Undeterred, I sought the assistance of my original agent to rectify the situation. With meticulous attention to detail, we ensured all necessary documents were in order, clarifying that the previous application's errors were due to the incompetence of One Vasco. Despite our best efforts, the outcome remained unchanged – another rejection from the Swedish embassy.

The entire process has left me disillusioned and disheartened. Not only have I wasted a substantial sum of money, but the emotional toll of dashed hopes and dreams of a much-needed vacation has been immeasurable. The lack of accountability and transparency throughout this ordeal reflects poorly on the Swedish embassy's visa application procedures, leaving applicants like myself feeling helpless and frustrated.

In conclusion, my experience with the Swedish embassy's visa application process via One Vasco and subsequent rejection despite corrective measures has been nothing short of a total blunder. As a consumer, I urge for greater accountability and integrity in visa processing services to prevent others from enduring similar nightmares.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS TRAVEL INSURANCE

THEY HAVE NO ADEQUATE INFORMATION AND CONTACT. I HAVE BEEN CHASING A REFUND FOR OVER A MONTH NOW AND GETTING NO RESPONSE WHATSOEVER. DO NOT GET TRAVEL INSURANCE FROM THIS COMPANY.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

I have an amazing experience with one…

I have an amazing experience with one vasco while applying for my family visa to france…As the whole process was done very smoothly..Special thanks to Miss shivani she is knowledgeable and polite who guided me throughout the entire process and also available to answer my questions .

11 April 2024
Unprompted review
Rated 5 out of 5 stars

I am super excited and happy to travel…

I am super excited and happy to travel . I got my visa .Now I am in iataly . A big thanks to Ms. Shivani Sharma mam from one vasco jalandhar . She helped me while filling out application and through your the process . She is very polite . Keep doing good work best of luck 👌🙏🙏

28 March 2024
Unprompted review
Rated 5 out of 5 stars

VISA for Germany ( Schengen )

I have applied for VISA for Germany and One Vasco team member Ms. Shivani Sharma, (Jalandhar Office) helped me from beginning of taking the appointment for me and my wife to submitting all the papers. She helped us in giving the details of all papers which need to submit in systematic order and it great matters.

With the help of her we were able to get the VISA .
Infect, I tell she knows her job well, never get irritated even repeating the question again and explain well.
Thanks
Prem Kumar Chhabra

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, value your time and put in huge efforts legally to support your process..
Surely recommend for any visa purposes.
Did a great job thanks @Shivani ma'am.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️👍🏻

I am super excited and happy to travel . I got my visa today . A BiG BiG THANK YOU to Mr. Saurabh Sharma from one vasco Pune . He helped me while filling out application and through your the process . He is very polite and have fantastic knowledge about the entire process . Keep doing good work best of luck . ⭐️⭐️⭐️⭐️⭐️ 👍🏻

12 March 2024
Unprompted review
Rated 1 out of 5 stars

They dont have correct information

They dont have correct information,double check everything they say even about embassy,how long passport take, look for the information yourself from the embassy. Because as soon as you pay their fees you start discovering many lies that will put you in stress they are not professional. I wish I had read the reviews before hiring them. I have everything written. I applied for US visa, they promised me 3-6 working days, I found out it takes up to 6 weeks. I have all emails to proof, and they never apologized, ignored me and the deputy manager is rude.
Always full of misleading information on the phone, and e mail, too. They call miss communication, but no. They don’t work in good faith. If I don’t get my passport on time, I have the risk of losing my job. And all because they gave me wrong information and they do not want to refund, and half of the work I had to do myself. What’s the point of paying? My review keeps disappearing From Google.

10 January 2024
Unprompted review

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