Fast shipping. Best pricing I could find. Ordered a battery I thought would fit, but didn't. Return experience was easy/smooth; even with minimal Dutch language. I will say packaging for... See more
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Our fourth order with online accu. They are an efficient, quick with advice if needed, delivery within a day or two, excellent courier service, high quality packaging, with an easy to use return serv... See more
Het gevraagde product, accu Exide ES 900 Marine & Leisure Equipment 12V 80Ah Gel, werd sneller geleverd dan verwacht. Besteld op zaterdag 22.06.2024 en onberispelijk geleverd op woensdag 26.06.24 waa... See more
We couldnt receive products on time. They didnt send any message to us about delay on deliverytime. We open that order in 08/09/2023 and our order number is 157412. They delivered goods to our compa... See more
Company replied
Company details
Written by the company
Accu's & Batterijen & PV uit voorraad leverbaar!
Contact info
De Roterij 11a, 4328 BB, Burgh-Haamstede, Netherlands
- 0850161817
- info@online-accu.nl
- online-accu.nl
4.4
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 24 hours
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Surprise, surprise .first time ever that I have…
The first time ever that I have received something the day before it was supposed to arrive. Many thanks and well done😄👍!
4 January 2025
Great battery
Great battery. Lots of power I charged it fully before fitting it.
My only concern is the breather for the battery no hole on one side ?
No instructions for this .
I called online Accu and the girl was very helpful. All good
31 December 2024
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
16 December 2024
Great battery, excellent packaging, competitive price
I received my battery in a very good packaging, the supplier Online-accu is a real serious seller.
I do recommend it to everyone who wants to buy a great battery for a competitive price.
13 December 2024
Top choice
Very good price(the same battery at a local store I bought almost double price), and quick delivery!
3 December 2024
Reply from Online Accu
Super nice to hear that we were able to provide you with our service correctly. Team online battery
Reply from Online Accu
Super fijn om te horen dat we u correct hebben kunnen voorzien van onze service. Team online accu
Good prices and fast delivery.
25 November 2024
That was very good quality and works…
That was very good quality and works perfectly
19 November 2024
Good and fast
4 November 2024
Everything fine fast delivery and good…
Everything fine fast delivery and good quality of battery….
29 October 2024
Delivery fast!
18 October 2024
No action nor reaction
Placed an order 1.5 days ago (in the morning), which was in stock. The product page clearly stated, "Op werkdagen voor 15:30u besteld, volgende werkdag in huis!" as well as "Op voorraad!". However, 1.5 days later, the most recent order status is "Magazijn 2" (same status as on the day of ordering); which probably means the order hasn't even been processed (there is no explanation anywhere about this status, so I'm making assumptions at this point).
I have reached out to them (21h ago as of writing this review) asking about an update; however, so far, I received no response.
If a product turns out to not be in stock, then either update your product page or inform your customers (or at least respond to their emails). That's the least you could do.
My stepdad ordered at the exact same moment as me and already received his order. Meaning that they usually do deliver.
TL;DR:
Clearly a hit or miss regarding sticking to their promises and their customer service is a straight miss.
30 September 2024
Unprompted review
Reply from Online Accu
Thank you for your honest feedback. We understand your frustration and would like to offer our sincere apologies for the inconvenience you experienced. Unfortunately, the product you ordered was out of stock sooner than expected, causing a delay in your order. We should indeed have informed you immediately and understand that this is not what you would expect from us.
We take your comments to heart and will take steps
Kind regards Team Online Accu
Good battery so far!
16 August 2024
Reply from Online Accu
Super fijn dat wij u zo goed van dienst konden zijn! Hopelijk treffen we elkaar weer in de toekomst! Groeten Team Online-Accu.nl
Good experience
Recent production date
Fast delivery
Cheaper than other online websites
Products as described
1 August 2024
Reply from Online Accu
Super fijn dat wij u zo goed van dienst konden zijn! Hopelijk treffen we elkaar weer in de toekomst! Groeten Team Online-Accu.nl
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