I didn't realise bit was auto doc as I probably wouldn't have bought it as last time from autodoc took a long time for delivery over a week but I was pleasantly surprised when it was delivered the fol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend, great prices. Although parts came from Autodoc, they were so much cheaper than Auto doc’s website! Fast delivery, as described and well packaged! Will definitely be using them again... See more
Company replied
Ordering a replacement starter motor was problem free. Site was easy to navigate. Price was better than expected. New motor fitted and does the job. Delivery was ok, but I learned that despatched doe... See more
Company replied
Wow what brilliant service needed a egr valve.with cooler for vw crafter beat all the motor factors hands down super efficient. Well packaged.will definitely be ordering all my motor parts from this c... See more
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Company details
Information provided by various external sources
Onlinecarparts.co.uk is an online store of all widespread and rare car parts. Be sure that on the site onlinecarparts.co.uk you buy the most qualitative car parts of well-known car parts makers. Our partners and supplies are such car parts makers, as Bosch, Beru, Sachs, Luk, Hella, Valeo, Febi Bilstein, TRW, Ate, K&N, Metzger, and many others. On the site onlinecarparts.co.uk it is very easy to find all car parts that are in stock. Even inexperienced car owners will be able to find necessary car part and order it.
Contact info
4.2
Great
2k reviews
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They use evri after charging £8.50 to…
They use evri after charging £8.50 to deliver also customer service is borderline rude.
13 January 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Mr Chris Walker!
Thank you for your review and we regret that the courier service did not meet your expectations.
Please indicate your order number in the review or write to us at the email address trust@autodoc.co.uk.
We are working on optimizing logistics and hope to restore your trust.
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello Mark !🌟
Thank you for your feedback.
Have a nice day!
Best regards,
Onlinecarparts Team🚙💨
avoid, they don't listen and send the wrong part…
I ordered a part and discovered after the fact it was out of stock. I'd paid so I went on live chat and spoke to an agent via text (which I hate why cant we speak to a live person) why no phone number? They offered an alternative to the one Id ordered but it was wrong. I told the agent NO that wrong, they said this is the part your Vin number and Reg number identifies as being correct. I told them that there is two types and I want the other one (like the one I ordered in the first place) They gave me a list of details and pictures to choose from I chose the correct one. Despite promising to correct the order they still sent me the wrong on. Leaving me still unable to fix the car and get to work. Dont know who the agent was but I suspect English probably wasnt their first language, which I think i important when trying to get across detail and nuances. A waste of time and money by the time Ive messed about sending the part back I'll be out of pocket. AVOID
12 January 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Dear customer,
We are deeply sorry to know that we didn't meet your expectation.
We'd love to help you resolve this issue and get the part you need. Our manager will contact you.
If you have any questions feel free to ask at trust@onlinecarparts.co.uk.
Best regards,
Onlinecarparts team
Fast delivery of a rear brake light…
Fast delivery of a rear brake light (entire plastic thing with LEDs etc) for Mercedes B-Class.
I was also very dubious and a bit worried that at the very last minute I realised this was coming from Germany (despite the website looking very UK of course). But I ordered the brake light on Xmas eve out of desperation as I had to sell the car in early Jan, and it arrived from Germany on New Years Eve. You can't argue with really. From Germany to my UK door in less than a week OVER THE XMAS PERIOD! Quite impressive.
24 December 2025
Unprompted review
Reply from Onlinecarparts - Great Britain
Dear James!😊
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards,
Onlinecarparts Team🚗
It's All good
7 January 2026
Reply from Onlinecarparts - Great Britain
Hello Peter Timothy!
Thank you for taking the time to leave a review of our company⭐.
We are looking forward to seeing you in our online store.
Best regards,
Onlinecarparts Team
My order I get on time
25 December 2025
Reply from Onlinecarparts - Great Britain
Hello Abdulmanan Anaku!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
Onlinecarparts Team
Quick delivery and quality parts
Quick delivery, quality parts at a lower price than the others. Pleasantly surprised.
23 December 2025
Reply from Onlinecarparts - Great Britain
Hi! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
Onlinecarparts Team🚗
quick and easy
24 December 2025
Reply from Onlinecarparts - Great Britain
Hello Kevin Perry!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
Onlinecarparts Team
A selection of good quality products at…
A selection of good quality products at very reasonable prices. A very detailed and easy to use website with good product technical support to ensure you order the right part. If you don’t need parts next day then this is ideal. Takes about 5 days to receive the order. Thank you.
16 December 2025
Reply from Onlinecarparts - Great Britain
Hello RICHARD M!😊
Thank you for contacting us. We know that you have spent some effort, and we are very grateful to you for taking time to ... ”.
Please, feel free to contact us again if you have any questions.
Best regards, AUTODOC team
Parts much cheaper than several other…
Parts much cheaper than several other suppliers, confident they'd be the correct parts - they were. Shipping very quick and packaged well. I've used them before and will continue doing so if they keep up this level of service
22 December 2025
Reply from Onlinecarparts - Great Britain
Hello Chris W!
Huge thanks for the warm words they charge us with energy.
We're proud that we were able to create positive impressions.
We wish you bright adventures on the road!
Best regards,
Onlinecarparts Team
Awful.
Awful.
Brought a wing mirror cover which was supposed to be for my car
It arrived, but I does not fit my car and I don’t even think it for the right make or model
Tried to send it back but noticed they have sent me a return label for a completely different item and half of what I paid… which I nearly sent until I realised.
Online chat is useless , I’ve been ‘8’ in line for the past 4 hours
Unable to speak to anyone human to resolve it
20 December 2025
Unprompted review
Reply from Onlinecarparts - Great Britain
Dear customer,
Thank you for your feedback.
On weekends, processing your request may take longer, so we recommend contacting you during business hours.
We have carefully reviewed your inquiry and are pleased to inform you that it has been successfully resolved. If you have a moment, we would greatly appreciate it if you could share your thoughts.
Best regards,
Onlinecarparts team
Great website
Great website, easy to navigate. Swift no fuss purchase. Good delivery communication. Very happy with the price
10 December 2025
Reply from Onlinecarparts - Great Britain
Hello😊!
Thank you for your positive feedback!
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello George !
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Onlinecarparts Team🚗💨
Reply from Onlinecarparts - Great Britain
Hello Geoffrey!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
Onlinecarparts Team🚙💨
Tried for ages to get this part
Tried for ages to get this part, couldn't get it anywhere, as for 23 year old car. Ordered on website and it was. delivered quickly and now fitted and works brilliantly. Thank you.
8 December 2025
Reply from Onlinecarparts - Great Britain
Hello Carl!
Huge thanks for the warm words they charge us with energy.
We're proud that we were able to create positive impressions.
We wish you bright adventures on the road!
Best regards,
Onlinecarparts Team
I rceived a very fast service
The spark plug iI ordered arrived as promised this was my first purchase from this company, and I will be ordering more in 2026
9 December 2025
Reply from Onlinecarparts - Great Britain
Hello John!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
Onlinecarparts Team🚗💨
Reply from Onlinecarparts - Great Britain
Hello Chris Pollock!
Thank you for sharing your feedback. We’re glad to hear the product met your expectations, but we’re very sorry about the delivery experience. Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
Onlinecarparts Team
The item I ordered came well packed and…
The item I ordered came well packed and on time fits the new rear wheel hub.
2 December 2025
Reply from Onlinecarparts - Great Britain
Hello Terry!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
Onlinecarparts Team🧡
Reply from Onlinecarparts - Great Britain
Hello😊!
Thank you for your positive feedback!
Best regards,
Onlinecarparts Team
Communication to supply correctly went…
Communication to supply correctly went well although web page & BOT not that easy to navigate.
3 December 2025
Reply from Onlinecarparts - Great Britain
Hello Ian !⭐
We want to thank you for your time and positive feedback!
Best regards,
Onlinecarparts Team🚙
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