Fantastic service. Very prompt reply and easy to navigate website. All felt very professional and I couldn't believe how quickly my request was dealt with. Will certainly use again. However all th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Online Prescription Medication Vendor
- Women's Health Clinic
- Online Pharmacy
- Pharmacy
- Travel clinic
- Weight-Loss Service
About LloydsPharmacy Online Doctor
Written by the company
Contact info
50 – 54 Wigmore Street, W1U 2AU, London, United Kingdom
- 020 7989 9888
- support@lloydsonlinedoctor.com
- onlinedoctor.lloydspharmacy.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and very discreet service
quick and very discreet service, used many times
Helpful and informative
I found it very good to understand what was required
Everything done quickly and efficiently
Great communication and quick reply.
Hi,Good Lloyds Pharmacy 🙏
Hi,
You deserve more than 5 stars 💯🙏💯.
I ordered and in 2 days arrived my item so happy,and i appreciate it for everything.I will order more 💯
I will recommend you Lloyds Pharmacy to everyone.
Many Thanks 🎊🎉💯🙏
Smooth and easy transaction
Smooth and easy transaction. Would definitely recommend.
Very best and simple quick and simple thank you for…
Very quick and simple thank you for great experience
As always excellent service
May use AI-assist with repliesRead more
I still don’t have my medication which…
I still don’t have my medication which I meant to take tomorrow and now the chemist is closed until Monday, which is far too late. I ordered and it says ready for collection, went same day, said they didn’t have it and that they will send me a text, well I am still waiting since Wednesday.

Reply from LloydsPharmacy Online Doctor
I keep getting requests for reviews…
I keep getting requests for reviews when I’ve never been a customer of yours. Is this some sort of scam? Is your admin a bit bad and you get email addresses mixed up? Or are you tooting for business? Could you stop hassling me please.
It is pointless sending me anything on message as I cannot log in - I do not have an account. I assume that the customer whose information you are sending me might be miffed if they realise that you are sending it to someone else instead. I am not sure that this reflects well on your attitude to confidentiality - and would warn your customers about your apparent disregard to confidentiality.

Reply from LloydsPharmacy Online Doctor
Easy to follow instructions quick…
Easy to follow instructions quick replies great service
Really not very happy with this…
Really not very happy with this supplier. I have had mounjaro pens from several pharmacies over the past 9 months but these have you jumping through far too many hoops. I applied from my PC but they want me to upload a live video via a mobile. Prerecorded and then uploaded to the website is not acceptable to them. I am in my 60's and only use a mobile for calls and texts and when I try log in on the mobile it does not allow me to log in with the same log in details as used on the PC! Now I'm being told to set up a second account after I have paid via the first! I suppose best I can hope for is a refund without having my card supplier get it back for me.
LLoyds Pharmacy, never again.

Reply from LloydsPharmacy Online Doctor
Great service and quick to reply
Better online pharmacies available, don’t use these
Used them quite a few times without issue but never again after my last episode. They say they processed a refund to me which I never got and just keep stating they did. Going round in circles for a month now. I’ll just have to write this off and learn my lesson. Far better on-line pharmacies out there, don’t use them.

Reply from LloydsPharmacy Online Doctor
Your service is excellent on all parts
Quick,efficient,and honest
Quick,efficient,and honest, trustworthy company to deal with.
Process was excellent as usual.
The history as presented was virtually a 100% spot on while my request for an increase in the strength of the medication I asked for was considered and approved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







