What a service. From start to finish it was amazing. I was dubious about the video call that had to be made, but it was all explained beforehand. The fact the at the order was sent that day and ar... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service,video call was easy and straight forward.Email arrived,my prescription arrived with no concerns on the day they said,great communication through out. Thank you x
Company replied
Professional and efficient! Quick response time and they were flexible to fit the call around me! Parcel arrived on time as well! Very impressed for my first experience with Online Meds.
Company replied
Extremely easy from start to finish, I swapped provider to online meds . Filled in questionnaire, answered a 2 minute call, from start to finish I received my meds in 4 days, excellent service
Company replied
Company details
Written by the company
onlinemeds is a UK-based specialist online weight loss pharmacy, offering safe, regulated access to clinically appropriate weight loss treatments. We provide discreet, clinically reviewed weight management services, with every request assessed by qualified pharmacist prescribers specialising in weight loss. Our focus is on patient-centred care, helping people access weight loss treatment with confidence, clarity and discretion.
Contact info
Kings House Business Centre, WV2 4DT, Wolverhampton, United Kingdom
- 01902 288213
- hello@onlinemeds.co.uk
- onlinemeds.co.uk
4.8
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Professional and efficient service
I switched from another provider and the whole process was professional and trouble free.
Reordering is quick and easy and delivery is fast and efficient.
Prices are competitive.
24 March 2026
Unprompted review
Reply from onlinemeds
Hi Lorraine, thank you for taking the time to share your experience.
We’re really pleased to hear that the switch over was smooth and that you’ve found the service professional and easy to use. It’s great to know reordering and delivery have been working well for you too.
We appreciate your feedback on pricing as well - we aim to keep things transparent and straightforward.
Thanks again for choosing onlinemeds.
- onlinemeds team
Very fast delivery and carried out full…
Very fast delivery and carried out full checks on my medical history to ensure it was right for me.
20 March 2026
Unprompted review
Reply from onlinemeds
Hi there, thank you for your feedback.
We’re really pleased to hear you were happy with the delivery speed and that the checks around your medical history gave you confidence in the service. Patient safety is always our priority.
We appreciate you taking the time to share your experience.
- onlinemeds team
Extremely easy from start to finish
Extremely easy from start to finish, I swapped provider to online meds . Filled in questionnaire, answered a 2 minute call, from start to finish I received my meds in 4 days, excellent service
24 March 2026
Unprompted review
Reply from onlinemeds
Hi Garry, thank you for taking the time to leave your feedback.
We’re really pleased to hear that you found the process straightforward from start to finish - we aim to keep everything as simple and efficient as possible for our patients.
It’s great to know your medication arrived promptly as well.
- onlinemeds team
Reply from onlinemeds
Hi Ella, thank you for your kind words. We're pleased to hear you experienced a great service and we look forward to supporting you on your health journey.
- the onlinemeds team
Fantastic service from the online meds…
Fantastic service from the online meds team. Very quick turn around time and simple consultation process!
6 March 2026
Unprompted review
Reply from onlinemeds
Hi Kiran, thank you for your kind words. We're pleased to hear you found our consultation process simple and that the turnaround time was swift.
We look forward to supporting you on your health journey.
- the onlinemeds team
Spot on
Amazing service,video call was easy and straight forward.Email arrived,my prescription arrived with no concerns on the day they said,great communication through out.
Thank you x
15 March 2026
Unprompted review
Reply from onlinemeds
Hi Suzanne, thank you for your kind words. We're pleased to hear you found the video call straightforward and our communication was great throughout your consultation.
We look forward to supporting you on your health journey.
- the onlinemeds team
Reply from onlinemeds
Hi Abi, thank you for your kind words. We're pleased to hear you found our service professional and helpful.
We're looking forward to supporting you on your health journey!
- the onlinemeds team
Very fast and friendly service
Very fast service. Love that they are available on whatsapp and can chat with them for any questions. They were very fast in my case. My order was approved and despatched within a day. Very good service, will use them again.
28 February 2026
Unprompted review
Reply from onlinemeds
Hi Anna, thank you for your kind words. We're pleased to hear you found our overall service good and felt like you could communicate with our team easily through different channels such as WhatsApp.
We look forward to supporting you on your health journey.
- the onlinemeds team
Prompt and friendly service- would recommend
Really happy with this company, requested meds on the Friday, video consult with pharmacist on the Saturday who was friendly and non-judgemental in his manner, meds received on the Tuesday.
1 March 2026
Unprompted review
Reply from onlinemeds
Hi Diane, thank you for your kind words. We're pleased to hear you had such a positive consultation with our pharmacist prescriber and we're pleased to hear your order arrived promptly!
We look forward to supporting you on your health journey.
- the onlinemeds team
Highly recommend this service
Fantastic first experience with onlinemeds. Clear communication and quick delivery. Would highly recommend this service.
9 February 2026
Unprompted review
Reply from onlinemeds
Hi Thomas, many thanks for your kind review.
We're glad you found our delivery service quick and our communication clear.
We look forward to supporting you on your health journey.
-onlinemeds customer care team
Reply from onlinemeds
Hi Geoff, thank you for your kind words and review. We look forward to supporting you on your health journey.
- the onlinemeds team
Reply from onlinemeds
Hi Natasha, thanks for your kind review. We're glad to hear you found the team helpful and supportive and will definitely pass your kind comments onto the team.
-onlinemeds customer care team
Great service
Great service, brilliant customer communication and quick delivery. Would definitely recommend and would use again myself.
23 February 2026
Unprompted review
Reply from onlinemeds
Hi Louise, thank you for your very kind review. We're glad to hear your experience with onlinemeds has been great and we look forward to supporting you with your health journey.
-onlinemeds customer service team
Good consultation and quick delivery
Good consultation and quick delivery
16 February 2026
Unprompted review
Reply from onlinemeds
Hi, thank you for your kind words. We'll pass your consultation remarks to our prescribers and glad the delivery was quick.
- the onlinemeds team
Reply from onlinemeds
Hi Sioban, thank you for your kind words.
- the onlinemeds team
Easy to Navigate when ordering
Easy to Navigate when ordering, followed via video call, meds fast delivery, wouldn't hesitate to recommend.
13 February 2026
Unprompted review
Reply from onlinemeds
Hi Sarah, thanks for your review! We appreciate you taking time to let us know about your positive experience with our services.
-onlinemeds customer care team
Professional and efficient
Professional and efficient!
Quick response time and they were flexible to fit the call around me!
Parcel arrived on time as well!
Very impressed for my first experience with Online Meds.
16 February 2026
Unprompted review
Reply from onlinemeds
Hi Jacqui, thank you for your kind words. We're always happy to work around your schedule and pleased to hear your order arrived on time!
We look forward to supporting you on your health journey.
- the onlinemeds team
Reply from onlinemeds
Hi Natasha, thanks for your review! We appreciate you taking time to let us know about your positive experience with our services.
-onlinemeds customer care team
Fantastic service and quick delivery
Fantastic service and quick delivery! No complaints!
20 December 2025
Unprompted review
Reply from onlinemeds
Thanks for the review, Holly! We're glad you've had a great service from onlinemeds and we'll be sure to share this with the wider team.
-onlinemeds customer care team
Great customer service
Great customer service, quick response to queries, fast delivery. Highly professional and friendly team. Thank you Onlinemeds team.
11 December 2025
Unprompted review
Reply from onlinemeds
Hi Lise, thanks for your review. We appreciate the kind words and look forward to supporting you on your health journey.
-onlinemeds customer care team
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