Online Therapy UK Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I worked with therapist Emma Rose to help me manage my anxiety and challenge risk aversion tendencies that had developed. With her I felt myself grow again and move forward from where I'd been stuck f... See more

Rated 5 out of 5 stars

I worked with Lydia, who made me feel comfortable instantly. The process from my first phone call to my first appointment was so swift and easy, and the communication with the admin team was always fa... See more

Rated 5 out of 5 stars

I saw Krista for nearly a year. She was really good at listening to me, whilst not coddling me. She helped me see my problems from a different perspective and opened me up to new experiences. I'm no... See more

Rated 5 out of 5 stars

Great service from start to finish. I was contacted very quickly to have an assessment so I could be paired with a suitable therapist. They did a great job in pairing me with someone who made it so ea... See more

Company details

  1. Mental Health Services

Written by the company

We are an online platform that matches you with your ideal therapist! Our mission is to deliver affordable and accessible therapy. Therapy can help you redefine your goals, challenge your negative thinking and overcome your obstacles – Start your journey to a better life today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

I'm a better person due to the therapy

I can not thank Online Therapy enough for their fantastic therapy, customer service, and helping me immensely with my mental health. On top of that, all the regular sessions were so affordable

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Online Therapy really helped me get…

Online Therapy really helped me get through a really difficult time in my life.

Provided me with the tools to deal with the difficult times I was in.

Thanks so much for the help.

High recommend

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend this service more!

I have been meeting with Lisa from Online Therapy UK for a few months and couldn't recommend this service enough. My sessions have had an incredibly positive impact and I have learnt so much. My therapist was patient, open to exploring the sessions in different ways e.g. through meditation or visualisation and I now have a number of tools to support me through challenging feelings or behaviours.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Service

Maddie really helped me work through my issues. I recommend Online Therapy UK, they have been very helpful to me!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Awesome!

Great service, which allowed me to get high quality support at an affordable price while I was travelling. I felt isolated and somewhat lost and my therapist helped me immensly.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

It’s worth it. I promise. You owe this to yourself.

I used Online Therapy from September to February. And I cannot thank the therapist I was assigned to enough for her support and compassion she showed me when at that current time I couldn’t show it to myself. She had created a safe and trusting environment for me to express freely.
Online Therapy was also flexible when needing to arrange or cancel appointments.
I can highly recommend Online Therapy to anyone that needs support.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great
I ended up trying a few different therapists through them as often they are in training. The ones I had longterm were really supportive and incredible, and when I changed therapist they helped me find a new one very quickly. Really appreciate this service.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Happy, healing customer

So, I had sessions with Online Therapy for almost a year (2023-2024). I chose to do my sessions with a training therapist as it was what I could afford at the time. I really enjoyed having my session with her. She was really good. Therapy helped my alot and I am super happy I did it.

As a company, communication was great and smooth. I have recommended them to others, and I will use them again in the future of needed.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Very affordable service, convenient as it is remote, and a really good quality service. I was really struggling with many life issues and have been able to move on with my life due to the therapy.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Supportive and Affordable

I was really struggling to access any mental health services on my budget. I managed to have weekly sessions for 6 months on an affordable basis, and achieved so much from this. I needed this space to talk through what was going on in my life, and it was invaluable. Big thank you to Eleanor who was so supportive and also challenging where needed. It’s been a year since I had my sessions, and I don’t know where I’d be without them.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

A great company

A great company, organised and super supportive. Can’t recommend online therapy enough :)

5 February 2025
Unprompted review
Rated 5 out of 5 stars

The therapist I was assigned was…

The therapist I was assigned was amazing and helped me a lot. They were compassionate and understanding, giving me a comfortable space to open up. The staff has kept me updated with any changes and always kept me in the know when those changes were happening. Will continue using this service for the foreseeable future.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing placement experience, thank you!

I completed my placement with OTUK and honestly cannot fault them. The contact methods were amazing, I was always kept in the loop, able to get a hold of someone at any time if I needed support and was offered clients in quick succession of completing other client's therapeutic journeys meaning I was able to keep a constant flow of client hours.
I cannot fault my experience with OTUK, and cannot thank you guys enough for all of your support.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful placement with OTUK

I had a wonderful placement with OTUK, and I’m so grateful for the experience. The team was incredibly friendly, approachable, and supportive throughout my time with them. They created a warm, welcoming environment that made me feel comfortable from the start.

I had the opportunity to work with many incredible clients, which made the experience deeply rewarding. Even though everything was online, I felt truly connected and supported in my role. It was clear that OTUK genuinely cares about both their clients and the therapists they work with. I truly felt part of a compassionate and professional community.

Thank you, OTUK, for being such an important part of my professional journey!

15 January 2025
Rated 5 out of 5 stars

What's it like to use online therapy

Online Therapy provided all the advice and guidance I needed to find a suitable therapist that met my needs at a very reasonable price. They did all the heavy lifting in managing and coordinating sessions, and were always accommodating of my other commitments. I had a single point of contact who managed my case.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

I don't know where to start

I don't know where to start with how fantastic Online Therapy is! There are several options for price plans and having had the initial consultation you get paired with a therapist you can change at any time. The payment process is so smooth and easy. The online option means you and your therapist can be flexible about finding a schedule which works for you to meet, which I personally feel removes the initial fear of going into a therapist's office.

Trying to figure out what's happening in your head can be a scary thought, but I've been using Online Therapy for 10months now in which I have made some remarkable discoveries about myself and by taking it one day at a time, I'm finding so many ways to improve who I am (which after 10months, add up!!).

I have and will continue to, recommend Online Therapy to anyone who will listen. It really has been the best decision I ever made.

17 January 2025
Unprompted review

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