onlocationexp.com Reviews 453

Super Bowl LIX in New Orleans with On Location was unforgettable. My point of contact with On Location was Ian. He helped us get set up with our tickets and experience over six months before the big game. It ended up being an unforgettable experience with a three hour pregame party which was super fun. Drew Brees made an unexpected appearance which was awesome for my friend and I, as we are locals and huge Saints fans. Buying the experience early was well worth it, as our pregame event (Club 67 Premiere) allowed as access to an exclusive area within the pregame event. Our seats were also fantastic, and it felt like we were right on the field. Thanks to On Location and Ian for an unforgettable day and memory!

The ease of making payments on the package we purchased, selecting seats for the game, the food and entertainment at the tailgate was top tier. We initially weren't going to go to Superbowl 59, but after the great experience in New Orleans we changed our minds.

the whole experience with OnLocation has been fantastic. from the pre-event service, payment facilities to the day of the event with everything done perfectly.

Immersive awesome experience during the entire trip to SuperBowl LIX in New Orleans hosted by OnLocation! All the t's and i's were crossed so that 3 complete days of NOLA fun were amazing! All the anticipation for thoroughly enjoying this NFL weekend was readily presented and my trip was amazing!!

The on location staff is amazing. For the NFL draft in Detroit they did everything first class. It was worth the money! I am doing my second on location every (NCAA finals) next month and I can’t wait, James. (Real person not a bot)

Exceptional service provided by the young man I explained my issue to and he solved it quickly with kindness and a thorough explanation. Top-notch experience! Your team just continue to provide excellent service. Thanks

Great overall experience. Great seat location for Super Bowl LIX.

I (travel agency from Europe) have booked a Super Bowl Package for customers of mine. My main intention was to get a secure ticket offer including accommodation. As On Location is the official hospitality organiser of the NFL there was immediate trust. During the whole process you can always schedule a call with real people, both contacts were very nice and gave detailed information. My clients were very happy with the organisation, the quality of the events and the f&b. They just did not like the hotel very much, but still had a great time and gave us a good review, which I can only give back.

The price I paid for my seats seemed to be inconsistent with what the package was suppose to offer. The information I received months in advance stated that for the price I paid, I should have had 100-200 level seating but what I got was 600 level seating. Also, the interactive map does not give an accurate view of what the seating is like, at all. When I look at the interactive map, it seems as if I would have a much better view of the field, when in actuality it's much worse. This informed my decision to purchase at the price I did. Additionally, the space of the seating was very cramped. I was uncomfortable the entire time. I feel like the seating and the package was not representative of what I should have been provided. I could have gotten the same level seats on game-day for $3-$4000 cheaper. I would never have paid $8500 for seats when I could have paid $2500-$3000 and saw the action from the same space. My first Super Bowl and I was totally disappointed.

On Location was very professional and handled any/all issues promptly

The overall experience was excellent
The 2 parties were definitely an upgrade from Arizona but I was unhappy with the ticket location

I have been to all five Super Bowl’s that the Kansas City Chiefs have been in. I used On Location every year. My previous four experiences were all five star. This year I think it was more about New Orleans and the facilities. Our pregame party was at Smoothie King Dome rather than outside like previous four times, the beers were in glass coolers and were not cold, the place was dark and the food was not good. I hope the NFL never has another Super Bowl in New Orleans but if they do it will be without me.

I booked game tickets including hospitality and hotel through On Location for Super Bowl 59. The whole experience was spot on. Great comms, support and a variety of packages on offer. Paul Sejnoha was a great help guiding on options to best suit what we’re looking for. If you’re looking for a premium experience then On Location are well placed to give it.

It’s an extremely professional, courteous and personal service experience for me, wherein any and all queries are satisfactorily answered.

Great to be able to get secure, reliable tickets.
Hospitality venue adjacent to the stadium was good though the sound system could have been better and have more coverage to be able to listen clearly to the legends in discussion.

The ticket package was good. Good entertainment. The hospitality hotel transportation package was horrible. The Hotel package with no transportation the rooms i wouldn’t have let my dog stay in. HORRIBLE. No transportation at all! Rooms were disgusting. I was out up in the worst room and paid $15k I bought a mattress to accommodate my son cause the room was so small. What you charged is criminal and the front desk said talk to who you booked it with. If that was the last hotel fine but don’t charge 8 times what you pay just to make money. The best was we have to walk to the Mcnabb party. COMPLETE AND CRIMINAL MONEY GRAB BY ONLOCATION

I got .. what I paid for.

Great service from representative before and after purchasing tickets/package.

Your customer service. Always available and helpful.

Everything went just like advertised. Well planned, good communication, not a single problem. Peace of mind that our money was securely expended for such an expensive event