Our company has been using OnLogic computers in our remote stations for 3 years now. Their equipment is reliable, their supply chain is much more robust than other vendors we've worked with, and thei... See more
Company replied
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See what reviewers are saying
Excellent service, very knowable staff, Great Product, what else can you ask for. Oh I know a fair price, well I cant complain when I see all that I get, hope OnLogic is around for a long time. Un... See more
I have owned 3 fanless computers in the last 10 years and OnLogic is the only company I will buy from. I use them, in combination with data loggers, to monitor HVAC, waste water, and power at the reso... See more
OnLogic's HX401 is an amazing computer! We ordered one to test in our environment and so far we are amazed! We love that it is small and powerful! It might be overkill for our environment but we had s... See more
Company replied
Company details
Written by the company
OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
Contact info
435 Community Drive, 05403, South Burlington, United States
- onlogic.com
Excellent customer service
Excellent customer service, excellent products
14 May 2020
Unprompted review
Same great service as Logic Supply
I used to be a customer of Logic Supply, I'm glad that they kept the same standard of quality of service.
The hardware is well designed, well built. The only thing they could improve would be to offer more delivery choice to their international customers.
6 May 2020
Unprompted review
Products are as expected and arrived…
Products are as expected and arrived early.
6 May 2020
Unprompted review
Great service and follow up following…
Great service and follow up following order placement
27 April 2020
Unprompted review
Efficient service
Efficient service, reasonably priced. Couldn't ask for more.
15 April 2020
Unprompted review
Ordered material not in stock
Ordered material not in stock, no warning on the website shop.
Had to change to a not preferred, more expensive unit.
No compensation,
Think about it next time and look for an alternative
10 April 2020
Unprompted review
Reply from OnLogic
Dear Not, Thank you for taking the time to leave a review. We're sorry to hear that your preferred system was not in stock at the time of your order. We're always happy to help find alternatives or investigate expediting incoming stock if possible. Based on our records, it appears that you placed your order online, so we're not able to identify which item you had attempted to purchase. In the future, please don't hesitate to contact one of our Solution Specialists via phone, email or chat and we'd be happy to help.
Beste Not, bedankt dat je de tijd hebt genomen voor het plaatsen van een review. Het spijt ons te horen dat het systeem van jouw voorkeur niet op voorraad was. We willen je altijd helpen om alternatieven te zoeken of te kijken of we benodigde onderdelen sneller kunnen krijgen. Volgens onze gegevens heb je jouw bestelling online gedaan. Hierdoor kunnen we niet zien welk systeem je eigenlijk had willen kopen. Neem in de toekomst gerust contact op met onze specialisten via telefoon, e-mail of chat. We staan graag voor je klaar.
great customer support from Kelly
9 April 2020
Unprompted review
Premium service at a premium price
OnLogic was open and available when I needed them. My order was fulfilled and shipped quickly. I paid more than retail price for that service. Premium service at a premium price.
3 April 2020
Unprompted review
Great experience
Great experience. Very helpful and knowledgeable sales personnel. Delivery time was exceptional.
Don
Premier Furnace
31 March 2020
Unprompted review
Customer support was super helpful
Customer support was super helpful - particularly in these trying times - and got us our unit in record time.
26 March 2020
Unprompted review
Solid product, well made. Good value, but....
Solid product, well made.
There are some 100mm VESA mounting slots on the bottom which are not punched out, so VESA Mount not possible, had to redesign our instruments, which was a setback to our product delivery.
24 March 2020
Unprompted review
Reply from OnLogic
Thank you for taking the time to leave a review, and for your kind words about our products.
Apologies for any confusion about the functionality of the VESA mounting points. The holes are normally covered to minimize contaminant ingress when not being utilized, but can be punched out using a flat-head screwdriver. Give the pieces a few twists and they will pop right out. Please make sure to be careful during this step, as inserting the screwdriver too far can damage the motherboard.
If you have any questions, please don't hesitate to reach out to us. Thank you again for choosing OnLogic for your project!
Just the best
Just the best, fast delivery and very good personal support
23 March 2020
Unprompted review
A pleasure to work with
The ability to configure rugged and industrial computers with simple dropdown menus online and get a price immediately is a huge convenience. The sales representative with whom I spoke was also very helpful.
20 March 2020
Unprompted review
Well built reliable computers
17 March 2020
Unprompted review
Great customer focus
After finding out that the product configuration we originally selected wouldn’t work ... Jarrett went to work and quickly reconfigured our box and more importantly he minimized the impact to our schedule.
I can’t say enough good things about Jarrett ...
BTW: We were amazed at how fast the configuration option we selected was removed from your web site ... preventing other potential customers from the issue
12 March 2020
Unprompted review
The company was responsive and willing…
The company was responsive and willing to solve any problems that stood in our way of the ordering process. They went out of their way to be sure we were please with the material ordered. I cannot wait for the unit to come in and checkout the unit first hand.
4 March 2020
Unprompted review
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