Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... See more
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See what reviewers are saying
I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... See more
I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... See more
I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... See more
Company details
Information provided by various external sources
Online designer outfit rental boutique
Contact info
PO Box 327, BS15 0FB, Bristol, United Kingdom
- 07946018312
- hello@onlyoncedresshire.com
- onlyoncedresshire.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Could not recommend more for beautiful dress hire!
I’ve rented twice from here and will 100% do it again. They are so helpful with sizing and the whole process is faultless. Can’t wait to order again for another wedding next year!
Absolutely stunning dress hire!
Absolutely stunning dress hire! Everything was so easy. Lottie was so accommodating and explained everything perfectly. I will 100% be using this service again
Only Once is amazing!!
Only Once is amazing! I ordered two dresses as couldn’t decide between which one I preferred and there was an amazing discount on a second one.
The service is easy to use and I would definitely recommend. Lottie was so amazing and gave a real personal touch. Will be using again! A great way to not buy an occasion dress to only wear once!
Great service fast turn around
Great service fast turn around, quick to reply, very informative on the dress being sent out and then when received. Quality of the dresses are to a very high standard and will 100% be hiring again
Amazing service from start to finish
Amazing service from start to finish! Quick delivery and the dress was stunning, thank you!
Hired a dress for my friend's wedding
Hired a dress for my friend's wedding! Lottie was lovely and was happy to answer any queries I had. The dress came in great condition and loved how you could order a backup option for a fraction of the price.
Would definitely recommend only once dress hire.
The best service ever
The best service ever. Lottie is just amazing and comes above and beyond. Dresses are absolutely beautiful and amazing quality.
The dress was amazing
The dress was amazing, I had compliments all night and made me feel really special. Great service even around the postal strike from Lottie! Would 100% recommend and use again xx
Amazing
I was so pleased with my dress hire! It was beautiful and in great condition. Lottie was very quick to respond and gave great advice on sizing. The personal touch of a hand written note was so lovely. She ensured the dress arrived on time despite there being Royal Mail strikes. I would 100% recommend and will be hiring again!
Very happy with my dress hire!
Very happy with my dress hire!
Very quick postage came way before my event and very easy free returns. Great communication and lovely dress in great condition, thank you!
Great idea, great service.
Twice now I’ve used this service for a special occasion and can not fault them. Dresses arrived on time in perfect condition with prepaid envelope to return. Excited to choose another dress for my work conference next month.
Such a great idea.
Very happy customer
Lottie has been a customer experience star! From the personalised message, sending the dress a couple of days early to stop anxiety levels and confirmation that's she's received the dress and is back in safe hands!
I will be doing this again for the next wedding it was perfect !!
The dress I rented from Only once was…
The dress I rented from Only once was amazing, had so many compliments and the service I received was faultless. Dress arrived in plenty of time, returns process was incredibly easy. Loved it! Thank you x
Exceptional Customer Service
I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly recommend as it was vibrant, classy and was cutout at the back. The best thing about hiring though was the personal service that Lottie provided, she was so attentive, warm and gave the best customer service! Thank you so much Lottie, I'll definitely be back! :)
Lovely customer service and very quick…
Lovely customer service and very quick response when emailed about delivery.
Dress came immaculate and can’t wait to wear it.
Brilliant!
Brilliant service! Quick delivery and the dress was absolutely perfect, I felt amazing in it, and I couldn’t have afforded to buy the dress from the original retailer, so this was the perfect option! The return was super easy too, I’m definitely planning to rent again with only once dress hire!
An absolutely dream experience
An absolutely dream experience.
Will 100% be hiring from here again. Lottie was so lovely and helpful with every step and the dresses are gorgeous to hire as well. 100% recommended
Great experience
Great experience , pretty straight forward i would use them again
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