The diameter of the pan does not correspond to reality. For example, a pan with a diameter of 26 cm corresponds to 24 cm. It's the inside diameter that counts, not the outside.
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See what reviewers are saying
Very good pans, easy to work on if one follows the given guidelines. The usage is versatile, fitting for different purposes and even experimenting at kitchen. Service has been very smooth.
Good. Especially good for meat. Yet, I have issue with pancakes. First two stuck dreadfully, others are perfect. What am I doing wrong? Is there same problem with ceramic pan?
The Onyx pans were sent really fast. I ordered the wok-pan and 2 frying pans and these are really good. And also the communication with the Onyx team was very pleasant.
3.9
Great
40 reviews
No recent history of asking for reviews
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Pan diameter
The diameter of the pan does not correspond to reality. For example, a pan with a diameter of 26 cm corresponds to 24 cm. It's the inside diameter that counts, not the outside.
16 January 2023
Unprompted review
Haven’t used the pan really long but so…
Haven’t used the pan really long but so far so great!
22 October 2022
Unprompted review
Nice pan
I have been using it for one or two weeks. Till today there is no any problem. Works perfect.
23 September 2022
Unprompted review
Works as promised.
26 September 2022
Unprompted review
Not for frying an egg
In general, it is a good pan, but do not try to fry an egg with this. The egg sticks to the pan regardless of the temperature used, both without oil and with oil.
24 September 2022
Unprompted review
Reply from ONYX Cookware
Hi Liivi,
I am very sorry to read about your non-stick issues.
We have gathered some tips and tricks that you can use to get the best result with our non-stick coating.
You can find our tips and trick here: https://onyxcookware.ee/pages/faq#best-results-non-stick
If the tips and tricks is not working, then I would like to remind you that we also have our frying pans with a ceramic coating that we can offer instead. The ceramic coating offers an even better non-stik experience.
You can simply contact our customer service regarding an exchange and we will make sure to help you with a cost free solution for you. :)
If you are still not satisfied with the product, please know that we offer up to 100 days of full return.
In order to use your return, please feel free to contact our customer service on service@onyxcookware.ee.
Our customer service will help you with information on how to return your product.
Best regards
ONYX Cookware
Good for a few times only
I ordered the pan with high hopes as it has 5 year warranty. I made the nonstick restaurant style fried egg once and it worked! I was very excited. But in 1-2 weeks the pan has lost it's non-stickness and everything sticks. Even with oil. Very disappointed
26 August 2022
Unprompted review
Reply from ONYX Cookware
Hi Brigitta,
I am very sorry to read about your non-stick issues.
We have some tips and tricks, which could help you getting the best out of your pan. In many occasions using too much heat could result in a non-stick issue.
Our pans are very efficient in absorbing the heat. Due to that we recommend using a lower heat than normal.
For all our tips and tricks regarding the non-stick, please follow this link: https://onyxcookware.ee/pages/faq#best-results-non-stick
If the tips and tricks is not working, then I would like to remind you that we also have our frying pans with a ceramic coating that we can offer instead. The ceramic coating offers an even better non-stik experience.
You can simply contact our customer service regarding an exchange and we will make sure to help you with a cost free solution for you. :)
If you are still not satisfied with the product, please know that we offer up to 100 days of full return.
In order to use your return, please feel free to contact our customer service on service@onyxcookware.ee
Our customer service will help you with information on how to return your product.
Best regards
ONYX Cookware
Food sticks to the pan
Food sticks to the pan. It washes off though pretty easily but during food preparation the surface is not smooth and is a bit annoying. The looks of the pan is 5/5. The functionality is 2/5.
12 August 2022
Unprompted review
Love this staff.😍
My pan is 3 months old and i very like it.My favorit.Cooging very nicely.Now i wait how long this working.
I buy pot too😁😁and this litlbit new,but this like too.
Both not need so much heat,i save mony,not pey bilss so much😋
30 July 2022
Unprompted review
Reply from ONYX Cookware
Tere, Peeter
Kahju kuulda, et Sa ei ole oma panniga rahul. Loomulikult anname endast parima, et Sind aidata. :)
Näen, et oled meie klienditeenindusega juba ühendust võtnud ja nad selgitasid, kuidas toodet tasuta tagastada.
Oleme kogunud nõuandeid ja nippe, mis muudavad toote kasutamise lihtsamaks ning tagavad alati parima tulemuse.
Meie nõuanded ja nipid leiad siit: https://onyxcookware.ee/pages/faq#best-results-non-stick
Kui Sul on kaebusega seoses täiendavaid küsimusi, võta meiega kindlasti uuesti ühendust. :)
Meie kontaktandmed: service@onyxcookware.ee
Suhtleme Sinuga hea meelega.
Parimate soovidega,
Best Pan I Ever Owned
This is By far the best pan I have owned. Never Scratches.
15 June 2022
Unprompted review
Good
Good. Especially good for meat.
Yet, I have issue with pancakes. First two stuck dreadfully, others are perfect. What am I doing wrong? Is there same problem with ceramic pan?
2 May 2022
Unprompted review
Really good pans
The Onyx pans were sent really fast. I ordered the wok-pan and 2 frying pans and these are really good. And also the communication with the Onyx team was very pleasant.
26 March 2022
Unprompted review
Excellent pan
Excellent pan. Bottom is non stick but around pan (round part) surface in not so much non-stick.
20 March 2022
Unprompted review
Very bad pan
Very bad pan. Everything is sticking. Pannacackes, omlettes etc.
19 March 2022
Unprompted review
Reply from ONYX Cookware
Hi Andres,
I am very sorry to read about your non-stick issues.
We have some tips and tricks, which could help you getting the best out of your pan. In many occasions using too much heat could result in a non-stick issue.
Our pans are very efficient in absorbing the heat. Due to that we recommend using a lower heat than normal.
For all our tips and tricks regarding the non-stick, please follow this link: https://onyxcookware.ee/pages/faq#best-results-non-stick
If the tips and tricks is not working, then I would like to remind you that we also have our frying pans with a ceramic coating that we can offer instead. The ceramic coating offers an even better non-stik experience.
You can simply contact our customer service regarding an exchange and we will make sure to help you with a cost free solution for you. :)
If you are still not satisfied with the product, please know that we offer up to 100 days of full return.
In order to use your return, please feel free to contact our customer service on service@onyxcookware.ee
Our customer service will help you with information on how to return your product.
Best regards
ONYX Cookware
Very good product!
9 March 2022
Unprompted review
Great quality!
27 February 2022
Unprompted review
Burns the food in a centre
Burns the food in a centre, need to use quite a lot of oil for cooking though.
19 February 2022
Unprompted review
Reply from ONYX Cookware
Hi Chris,
We have some tips and tricks, which could help you getting the best out of your pan. In many occasions using too much heat could result in a non-stick issue.
Our pans are very efficient in absorbing the heat. Due to that we recommend using a lower heat than normal.
For all our tips and tricks regarding the non-stick, please follow this link: https://onyxcookware.ee/pages/faq#best-results-non-stick
If the tips and tricks is not working, then I would like to remind you that we also have our frying pans with a ceramic coating that we can offer instead. The ceramic coating offers an even better non-stik experience.
You can simply contact our customer service regarding an exchange and we will make sure to help you with a cost free solution for you. :)
If you are still not satisfied with the product, please know that we offer up to 100 days of full return.
In order to use your return, please feel free to contact our customer service on service@onyxcookware.ee
Our customer service will help you with information on how to return your product.
Best regards
ONYX Cookware
No nonstick!!!
The pans definately are not do nonstick. I have cleaned proparly as per suggestion, using sponges that came with(the softer one). Can't proparly fry an egg without it still sticking on a pan and then brake.
Very dissapointed.
19 February 2022
Unprompted review
Reply from ONYX Cookware
Hi ERKKI,
I am very sorry to read about your non-stick issues.
We have some tips and tricks, which could help you getting the best out of your pan. In many occasions using too much heat could result in a non-stick issue.
Our pans are very efficient in absorbing the heat. Due to that we recommend using a lower heat than normal.
For all our tips and tricks regarding the non-stick, please follow this link: https://onyxcookware.ee/pages/faq#best-results-non-stick
If the tips and tricks is not working, then I would like to remind you that we also have our frying pans with a ceramic coating that we can offer instead. The ceramic coating offers an even better non-stik experience.
You can simply contact our customer service regarding an exchange and we will make sure to help you with a cost free solution for you. :)
If you are still not satisfied with the product, please know that we offer up to 100 days of full return.
In order to use your return, please feel free to contact our customer service on service@onyxcookware.ee
Our customer service will help you with information on how to return your product.
Best regards
ONYX Cookware
Very good pans
Very good pans, easy to work on if one follows the given guidelines. The usage is versatile, fitting for different purposes and even experimenting at kitchen. Service has been very smooth.
6 February 2022
Unprompted review
Everything was like promised
Everything was like promised. Knives are really dangerously sharp.
29 November 2021
Unprompted review
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