Onyxodds Reviews 143

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the quick and helpful responses from the support team. Many people appreciate the smooth and user-friendly experience with the app, finding it easy to navigate and use. The response times for support inquiries are consistently praised as fast, and the overall app performance is seen as very good. However, some people were dissatisfied with occasional lagging issues within the app, which could interrupt their experience. A few other people also felt that their accounts were suspended without clear reasons, leading to concerns about accessing their funds and receiving adequate support.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report fast payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers praise the app's ease of use,... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick responses from support... See more

Application

Reviewers mention positive feedback about the app, with many praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive been on Onyx for about 8 months now. Overall, I don't have any major complaints. Sometimes the platform lags a little, but with them being a new company and working out some kinks, it is highly un... See more

Rated 4 out of 5 stars

Very good first time deposit bonus… Very good first time deposit bonus here! I’m not sure what these other reviews are talking about………..I’ve redeemed with no issues and have received funds ve... See more

Rated 4 out of 5 stars

I didnt give it a five because it doesnt have game logs or stats like other dfs apps do. Also unfortunately it lags at times but OTHERWISE it is a super amazing dfs app! The odds are usually very good... See more

Rated 4 out of 5 stars

Pretty good so far! Only did 4/5 because sometimes when I’m trying to put a play together, it’ll just disappear or close out and make me restart. Other than that, it has been an amazing experience! Th... See more



Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

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Replied to 10% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My experience has been the best ever…

My experience has been the best ever since switching to onyx. Had a few issues but contacted support and they’ve helped me resolve them. In my opinion one of the best supports out there, their response is quick and helpful. The deals they have are one of the best out there and redeeming is super easy and simple. Their withdrawals vary sometimes they have delays other times it’s instant but regardless I’ve been paid every single time.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to write a review on how good…

I wanted to write a review on how good it has been. People have been complaining it’s a scam but i literally have no problems with them, people are saying it can’t track the lives stats but I don’t see a issue with that, I feel like you can just watch the game if you want to track it. Overall great app

24 January 2026
Unprompted review
Rated 4 out of 5 stars

Definitely recommend onyx for dfs and etc.

I didnt give it a five because it doesnt have game logs or stats like other dfs apps do. Also unfortunately it lags at times but OTHERWISE it is a super amazing dfs app! The odds are usually very good compared to other dfs apps. They also have awesome promos when signing up and referring people. Also have occasional purchase promos and great dollar match promos! All in all I'd give it a 4.7 out of 5 and only because it's not as fancy as other dfs apps and has no gamelogs etc to help you place bets with but overall a great platform indeed!

16 January 2026
Unprompted review
Rated 2 out of 5 stars

I do not recommend this platform

I do not recommend this platform. It cuts in and out constantly so you can’t keep track while betting it’s sketchy. I used my bonus players of $100 and I’m done about all it’s good for again I do not recommend this betting platform.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

John from the Onyx team

John from the Onyx team, was quick, prompt and responsive. Im new to onyx and will be using it for a while. Thank you to John for helping me with my issue with urgency.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

I was a frequent user here, depositing thousands weekly and was probably close to even overall, one night I ran a 1000 dollar deposit up to 4000 playing BJ. Tried to redeem, and got a georestriction error, next thing you know I have a pending redemption to an account I don’t recognize, then my account is suspended after contacting support I was able to process the redemption to my account, but my account is now banned, citing a TOS violation. I didn’t do anything except win on blackjack.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

I made the initial $100 deposit to…

I made the initial $100 deposit to receive $100 in free bets. I hit on the first parlay winning $243. Logged into Onyx the next day and was informed my account has been suspended. I contacted customer support numerous times and I haven’t received a response. Googled to see if there were issues with the site and went down a Reddit rabbit hole where so many other people are dealing with this same issue. Class action lawsuit to get these guys out of here??? Better off setting your money on fire.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS BOOK

DO NOT USE THIS BOOK. HAVE 3000 saved and I can’t withdraw. Didn’t go against TOS and they approved it but no show. Horrible contact support aswell

27 December 2025
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. They offer sign up bonuses. When you win they don’t pay out and they suspend your account.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Would Recommend!

It’s a great starting app. It’s In beta, it’s still awesome. I enjoy it and it’s gonna become my main over FanDuel. The help/support is quick and easy, they reply fast and are super helpful. You even get 2 $25 bonus bets when your friends sign yp and deposit $10 through your referral link! Come check this app out!

26 December 2025
Unprompted review

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