I could not get any feedback from support regarding issue with suspended card and app crashing (splash screen only available). Maybe sharing review here will get your attention ? EDIT: Received a... See more
Company replied
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Great app, unfortunately no card at the momet, so no online shopping, only in store contactless payment. You can get quickly to the top 5% rewards with 25 tap payments till 6 weeks I think,... See more
Company replied
Oobit needs more USDC chains – ETH-only isn’t good enough Why is USDC only supported on Ethereum? It’s one of the most expensive and slow chains to use, especially for everyday spending. We... See more
Company replied
got a refund from amazon.. amazon confirmed it was processed to my oobit card and it wasnt been 3 weeks of trying to get a response from support horrible company and a bunch of scammers.
Company replied
Company details
Written by the company
Oobit is an open payment app enabling crypto holders to Tap & Pay anywhere Visa is accepted just like Apple Pay®.
Contact info
2 Shenton Way #15-04 SGX Centre 1, Singapore , 068804, North Buona Vista Drive, Singapore
- support@oobit.com
- oobit.com
You should know
3.4
Average
484 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Best and useful!
18 April 2025
Unprompted review
Reply from Oobit
Thanks so much for your amazing feedback! 🚀 We're thrilled you had a great experience with Oobit. Your support means the world to us! 🌟 If you ever need anything, we’re here for you. 🙌
Reply from Oobit
Thanks so much for your amazing feedback! 🚀 We're thrilled you had a great experience with Oobit. Your support means the world to us! 🌟 If you ever need anything, we’re here for you. 🙌
Great
Great, the fees could be reduced but considering this is the only app of its kind it’s fantastic.
16 April 2025
Unprompted review
Reply from Oobit
Hi there, Thanks for the great feedback! We're so glad you're enjoying the app and the crypto payment experience 🙌
I really like Oobit’s features
I really like Oobit’s features – the app is smooth and easy to use, and being able to pay with crypto is a big plus. However, the Tap to Pay function doesn’t work in some stores, which can be a bit frustrating. Hopefully this gets improved in future updates.
15 April 2025
Unprompted review
Reply from Oobit
Hi there,
Thanks for the great feedback! We're so glad you're enjoying the app and the crypto payment experience 🙌
Just a quick note — Tap to Pay works anywhere Visa or Mastercard is accepted. Some terminals may have limitations, but we're always working to improve compatibility.
Appreciate your support and stay tuned for more updates! 💙
— Team Oobit
The registration was very fast
The registration was very fast, the depoits and withdrawals as well.
And the rewards part was the most fun!
2 April 2025
Unprompted review
Reply from Oobit
Hi there, Thanks for the great feedback! We're so glad you're enjoying the app and the crypto payment experience 🙌
I love the part that you can make any…
I love the part that you can make any payment either crypto
1 March 2025
Unprompted review
Reply from Oobit
Thanks so much for your kind words! 🙌 We're thrilled to hear you’re loving the Tap-To-Pay experience 💵 Your support means the world to us, and we’re here anytime you need help or have feedback. Happy tapping!
The best Tap-To-Pay app 💵
3 April 2025
Unprompted review
Reply from Oobit
Thanks so much for your kind words! 🙌 We're thrilled to hear you’re loving the Tap-To-Pay experience 💵 Your support means the world to us, and we’re here anytime you need help or have feedback.
Happy tapping!
Updating my previous review regarding the app and customer care support
Updating my previous response.
It seemed there was a huge flood of traffic on their server which probably errored in a lot of ways including customer care support and verification, because after a lot while, I received a ton of emails from their servers about verification codes and replies from the specific agent as well. Considering how they reached out to me regarding fixing the issues, shows how valuable their customers are to them. However I was able to successfully verify myself before their approach because of the spam barrage of emails I got earlier, I figured maybe I should try once more verifying myself.
I sincerely apologize for my earlier irrational behavior to Oobit and their customer care support team and the relevant agent handling this matter.
I am looking forward to using the application 😊
19 March 2025
Unprompted review
Reply from Oobit
Hi there,
I am so thrilled, I could solve this for you! Enjoy the experience!
Feel free to reach out anytime, always happy to help you!
Very good app ,im apreciate it ❤️
14 March 2025
Unprompted review
Reply from Oobit
Thank you so much! 😊 We're glad you're enjoying the app. Your support means a lot to us! ❤️🚀
After posting a negative review
After posting a negative review, Oobit te-am contacted me very fast in solving my problem with the app and the card. Now i can ușe my funda and tale advantages of the bonuses.
Thanks Oobit
10 March 2025
Unprompted review
Reply from Oobit
It was a pleasure to assist you!
Avoid your taxes
Been using more than 2 months and so far everything is very well. Didn't had any ishue. And most amazing thing is that you avoid taxes...
8 March 2025
Unprompted review
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
Great Rewards Card
Great little rewarding card! What I would improve would be:
1. Higher transaction limits
2. A card number so it could be used separately from apple pay.
9 March 2025
Unprompted review
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
Easy app to use
9 March 2025
Unprompted review
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
They are serious
They are serious! Nice bonuses, reliable application! I recommend!
9 March 2025
Unprompted review
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
super calitativ
9 March 2025
Unprompted review
Reply from Oobit
Thank you for sharing your experience on Trustpilot! We truly appreciate your support and are thrilled to hear that you're enjoying Oobit.
Our mission is to make crypto payments seamless, secure, and rewarding, and your feedback helps us continue improving. If you ever have any questions or suggestions, we’d love to hear from you!
Thanks again for being part of the Oobit community. Happy spending!
Best,
Baad
Ok , so i use Oobit for about 1 month. The first time when i deposit from okx was good… i send 2 deposits and i was able to use the virtual card at shops..now i was doing another deposit …everything ok …i was sending usdc and the funds arrived shortly. The problem is i’m waiting 2 days for conversion usdc-btc . This looks like a scam now, on the support team is only one guy Joshua that don’t do sht..he s saying always “ it’s normal, need to wait “ ..bro ..the first times the conversion was maked in 5 mins maxium and now it’s been 30 hours+ … i feel like we are getting scammed and i was right not to deposit large amounts on this shit.
9 March 2025
Unprompted review
Reply from Oobit
Hello Dima,
We sincerely regret the inconvenience you've experienced with your recent USDC to BTC conversion. We understand how frustrating delays can be, and we appreciate you bringing this to our attention.
Please note that transaction times can vary depending on network conditions, liquidity, and security protocols. However, we take your concerns seriously and want to ensure your issue is resolved as soon as possible.
To better assist you, we have already requested your details through Trustpilot so we can investigate further. Kindly provide the requested information, and our team will look into this matter with urgency.
We appreciate your patience and are committed to finding a resolution for you. Thank you for your feedback.
Best regards,
Reply from Oobit
Hi there
I have gone ahead and requested information from you to best help you.
Fast customer support response
Fast customer support response.
But my husband is not as lucky with.his account
I do like Oobit. Working well.
27 February 2025
Reply from Oobit
Glad to hear you're enjoying Oobit and that our support was quick! 🚀 We've also emailed you to assist with your husband's account—because there's nothing better than a seamless tap, pay, and earn experience! 💙💳✨
Nice crypto payment app for daily use
Nice crypto payment app for daily use with interesting reward system.
Cashback's & airdrops works well
13 January 2025
Reply from Oobit
Glad to hear you're enjoying Oobit!
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