I could not get any feedback from support regarding issue with suspended card and app crashing (splash screen only available). Maybe sharing review here will get your attention ? EDIT: Received a... See more
Company replied
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Great app, unfortunately no card at the momet, so no online shopping, only in store contactless payment. You can get quickly to the top 5% rewards with 25 tap payments till 6 weeks I think,... See more
Company replied
Oobit needs more USDC chains – ETH-only isn’t good enough Why is USDC only supported on Ethereum? It’s one of the most expensive and slow chains to use, especially for everyday spending. We... See more
Company replied
got a refund from amazon.. amazon confirmed it was processed to my oobit card and it wasnt been 3 weeks of trying to get a response from support horrible company and a bunch of scammers.
Company replied
Company details
Written by the company
Oobit is an open payment app enabling crypto holders to Tap & Pay anywhere Visa is accepted just like Apple Pay®.
Contact info
2 Shenton Way #15-04 SGX Centre 1, Singapore , 068804, North Buona Vista Drive, Singapore
- support@oobit.com
- oobit.com
You should know
3.3
Average
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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dont
dont buy here support dont help i buy but i must wait up to 14 days to accept
8 March 2023
Unprompted review
Reply from Oobit
Thank you for your review. We apologize for any inconvenience caused. In order to assist you better and resolve your concerns, could you kindly provide more details? We're here to help!
Poor CS and withdraw is not processing
Tried to withdraw Solana, and the crypto has not been sent to my wallet. Customer support has also not responded to my ticket and overall unresponsive. There are better alternatives than this site. I would recommend other crypto exchanges. Edit: They have sent the Solana, but it took a while to come to my wallet. However CS has still yet to give me an answer regarding why the transaction is late
18 December 2022
Unprompted review
Reply from Oobit
Thank you for your review, and we sincerely apologize for the delay in processing your Solana withdrawal. We understand the frustration this can cause, and we're glad to hear that the transaction eventually reached your wallet. Regarding your customer support inquiry, we apologize for the lack of response and are looking into this to ensure it’s addressed promptly. Your feedback is valuable to us as we work to improve our service. If you need further assistance or clarification, please don’t hesitate to reach out directly, and we’ll prioritize resolving this for you.
Reply from Oobit
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use. Your support means a lot to us, and we're here if you ever need anything. Thanks for being a part of the Oobit community!
Dont understand lag times getting xrp…
Dont understand lag times getting xrp off oobit, when it only takes mins to send to oobit. Also paystring issues when previously there was none transferring to a coldwallet. But initially good tech support, then this time longer wait time for support. Maybe they are busy? This has led me to be uneasy/not confident in the apps security and reliability for large transactions.
7 November 2022
Unprompted review
Reply from Oobit
Thank you for sharing your feedback. We understand your concerns regarding the lag times for XRP withdrawals and the issues with Paystring, especially when you’ve experienced smooth transfers in the past. We're sorry for the inconvenience and delays with both the transaction and customer support response times. We are currently looking into these matters to ensure smoother and faster transactions. We appreciate your patience as we work to resolve these issues, and we are committed to providing a secure and reliable experience for all our users. If you need further assistance, please don't hesitate to reach out to us directly, and we’ll prioritize your inquiry.
RARE FIND! EXCELLENT!
Same as square, just also accepts crypto, and instead of 3% it takes only 1%! AWESOME!
19 October 2022
Unprompted review
Reply from Oobit
Thanks for the great feedback! We're excited to hear that you’re enjoying the low fees and the ability to accept crypto with Oobit. We're committed to providing an awesome experience with even better rates. If there's anything else you need, feel free to reach out – we're here to help!
Sent payment overseas in seconds. No fees.
Super simple way to send funds to friends overseas. A friend's birthday present was sorted in seconds.
18 May 2022
Unprompted review
Reply from Oobit
Thank you for your kind words! We’re so happy to hear that sending funds to friends overseas was quick and easy for you, and that you could sort out your friend’s birthday present in no time. If you ever need assistance with anything else, we’re always here to help!
Reply from Oobit
Thanks for the awesome feedback! We’re glad to hear you’re enjoying the pay function. We’re always working to improve and make things easier for you. If you need any assistance or have questions, feel free to reach out anytime!
nice solution to send crypto between…
nice solution to send crypto between friends
17 May 2022
Unprompted review
Reply from Oobit
Awesome! 🚀 We're thrilled you're enjoying Oobit! If you ever need anything, feel free to reach out. Happy tapping! 😃
Friendly and useful platform
1. I transferred my crypto holdings into Oobit's wallet.
2. I bought Oobit's token (OBT) with credit card.
I'm not an average trader, and still, It was an easy, fast and clear process. Highly recommended
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Love it
Love it! A friend in Germany needed money and we were looking at saving all the transfer fees. Sent him money to his phone number and he got it within seconds.
It really made it so much easier to invest in crypto. I guess I am a crypto investor now ;)
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Great way to pay in crypto
24 March 2022
Unprompted review
Reply from Oobit
That’s what we love to hear! 🎉 Thanks for being part of the Oobit community—more exciting things coming your way! 🔥
Reply from Oobit
We appreciate your feedback and want to clarify that Oobit is committed to transparency and ethical practices. While we do run promotional campaigns, participation is always voluntary, and reviews—whether positive or negative—are never required for entry.
Our goal is to encourage genuine user feedback to help improve our platform, and we never influence or manipulate reviews in any way. If you have any concerns or specific issues, we encourage you to reach out to our Support or Compliance team at [support email or website link], and we will be happy to assist.
We value all feedback and remain committed to providing a trustworthy experience for our users.
Scam website
29 November 2021
Unprompted review
Reply from Oobit
We take user experience seriously and never engage in spam. If you have any issues or concerns, please contact support@oobit.com, and we’ll be happy to help!
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
Really interesting
1 November 2021
Unprompted review
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
Succes to your team
1 November 2021
Unprompted review
Reply from Oobit
Thank you for sharing your experience! 🙌
Really very good
1 November 2021
Unprompted review
Reply from Oobit
Thank you for sharing your experience! 🙌
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
It was very good i liked the experience
31 October 2021
Unprompted review
Reply from Oobit
Your feedback makes our day! 😍 Thanks for choosing Oobit—stay tuned for even more great features! 🚀
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