ooia Reviews 21,096

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service. I realized I had accidentally ordered a size larger and the Ooia team replied immediately in a very friendly way and adjusted my order on the spot. The panties themselves are super c... See more

Rated 2 out of 5 stars

I purchased a leak proof bra as I cannot stand cotton or removable pads, as it’s one last hassle when I am looking after the baby on my own. Unfortunately it seems to have leaked through the week when... See more

Company replied

Rated 5 out of 5 stars

Shipping was super quick, the underwear is super comfortable and cute and there are literally no problems with it! You can sleep, jump, do sport, go into the office, chill on the couch, whatever you m... See more

Rated 5 out of 5 stars

I’ve just received my package after some initial issues with delivery. Ooia’s support team was very helpful and resolved the problem in a timely manner. I really appreciated their quick and professi... See more

Company details

  1. Clothing supplier

Written by the company

Von Frauen* geliebt - Wir sind ooia, Marktführerin für Periodenunterwäsche in Deutschland! Wir möchten dir höchsten Komfort, maximale Saugkraft und nachhaltige Qualität bieten – ganz ohne Kompromisse. Ob bei leichter oder starker Blutung, unsere Periodenunterwäsche schützt zuverlässig und fühlt sich dabei unglaublich angenehm an. Entdecke die hochwertigste Periodenunterwäsche mit der besten Seamless-Kollektion auf dem deutschen Markt!

it's me, ooia - the panty for your period

Written by the company

ooia Periodenunterwäsche ist einzigartig!
Menstruations Panty so schön und gemütlich wie deine Lieblings-Unterhose, super komfortabel, dazu nachhaltig - und die ooia Period Panty funktioniert wirklich!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21k reviews

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Rated 2 out of 5 stars

Leaking already in 30 min

I was really excited to use the panties in order to reduce my waste. Unfortunately, the experience was really disappointing. The panties leak already in 30min and because if the black color it is hard to notice it before you see the stains on your clothes. It is not possible to use them without a tampon/cup, even l if you have a medium-strength flow.
Apart from that the delivery took a month.
From advantages: the textile is soft and feels very nice.

12 October 2020
ooia logo

Reply from ooia

Hi there!
thank you for your Feedback. We are sorry to hear that ooia doesn't match your expectations. ooia can contain up to three regular tampons of liquid. However the intensity of every period is different which makes it impossible to generalise the time frame that one can wear our ooias. Some women wear them all day and some only a few hours. We'd like to recommend ooia to you as a backup, especially, if you feel more comfortable in combination with a cup or a tampon. All the best from your ooia team.

Rated 5 out of 5 stars

It took me a while to love the product

It took me a while to love the product. Because to start with it took sometime to arrive however every time I contacted the team they were very responsive. Now I love the product and its a great and green alternative.

20 September 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Amazing!!
have already tried it and im 100% happy with this product!

11 September 2020
Unprompted review
Rated 1 out of 5 stars

ended up paying much more and waiting more than a month

For Switzerland, I ended up paying more 50CHF for the delivery, whereas another brand in Germany, managed to send me without any problems.
please consider DACH region and toll swiss clients may face.

perhaps using normal post services. additionally, it took more than 1 month to arrive

7 September 2020
Unprompted review
ooia logo

Reply from ooia

Dear Camilla, thank you for your feedback. We are sorry that you are not satisfied with ooia.
From 65 Swiss francs including shipping costs, customs fees apply. Everything below that can be delivered to Switzerland without customs duties. You can also read about this in our FAQs.
Unfortunately, due to the very high demand, we were sold out in some styles and could not deliver as quickly as usual due to Corona. By now you should have received your package and we are again immediately available in most styles. We wish you all the best with your ooia period underwear. Greetings from your ooia team

Rated 5 out of 5 stars

Best money investment!

I bought the underpants. I was a bit afraid of having the incorrect size, but choosing the correct size was very easy following the instructions given.
The product came in time, no problems with the delivery, the package is so friendly with our planet, it includes absolutely no plastic.
You can also use the paper to wrap a gift.
The quality is incredibly good and the underpants are so comfortable that it is almost unbelievable. It is making me forget that I am in my period!

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Overall good but large fit

They’re great but they run a little big. I got size 36 and they stretch slowly throughout the day. They still fit but I’d prefer them a little more snug - however it’s likely that the 34 will be too small. Everything else is great. They’re well made and offer substantial protection, they’re comfortable.

30 July 2020
Unprompted review
Rated 3 out of 5 stars

Awesome product, takes too long to deliver

I ordered 3 ooias and they are awesome, I love them but it took too long for them to be delivered, almost a month

24 July 2020
Unprompted review
ooia logo

Reply from ooia

Dear Alejandra, thanks for your feedback. We are sorry that you had to wait so long for your ooias. I looked at your orders again in detail and in fact there were some unfortunate circumstances that are definitely not the rule. When you placed your order, two of your ooia styles ordered were unfortunately sold out.
Before ordering, you can see in the shopping cart if one of the products is sold out and what delivery time you can expect. This delivery time should also be listed in your order confirmation. If this is not the case, please send a screenshot to our customer service at info@ooia.de, the team will be happy to help you and I am sure that you will find a solution together! :) Many greetings from your ooia team.

Rated 2 out of 5 stars

Not all sizes in stock

It is not clear before ordering that the size is not available and the delivery will take 5-8 weeks!

3 June 2020
Unprompted review
ooia logo

Reply from ooia

Hi dear Mari, thanks for your feedback. We are sorry that you had to wait so long for your ooshi. I looked at your order again in detail and in fact there were some unfortunate circumstances that are definitely not the rule. When you placed your order, the ooshi style you ordered was unfortunately sold out. Before ordering, you can see in the shopping cart if one of the products is sold out and what delivery time you can expect. This delivery time should also be listed in your order confirmation. If this is not the case, please send a screenshot to our customer service at info@ooshi-berlin.de, the team will be happy to help you and I am sure that you will find a solution together! :) Many greetings from your ooshi team.

Rated 2 out of 5 stars

Size 36 too big, size 32-34 too small

I ordered initially the classic Ooshi hipster in size 36, which I found too big for me; despite my enthusiasm about Ooshi, the product didn´t feel comfortable. Therefore, I decided to exchange it for the size 32-34 (one size smaller?) which happened to be too small as I was fearing... From my part, I believe the size 34 is missing so I was very disappointed to see that I will not be finding the right fit at Ooshi. Nevertheless, the customer experience was good, exchange of product was quick and final refund as well.

28 May 2020
Unprompted review
ooia logo

Reply from ooia

Hi dear Elma, thanks for your feedback.
We are sorry that your ooshis did not fit. In order to cover the widest possible range of different sizes and thus be able to offer ooshis for as many different body shapes as possible, we decided on double sizes. And although we test the fit of the different ooshi styles on many different women and thereby ensure that ooshi turns out to be normal, it can always happen that ooshi turns out differently than usual for individual women. Because body shapes are so diverse and we think that's great! However, we are happy to include your criticism regarding the size. :)
Many greetings from your ooshi team.

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