I’ve been using Opal Transfer for over 3 years to send money from the UK to Bulgaria, and I’m extremely satisfied. Transfers are always fast, secure, and very easy to arrange. I’ve never had any iss... See more
Company replied
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See what reviewers are saying
I’ve been using Opal Transfer for several years to move money between my accounts in different countries, and the experience has consistently been excellent. Transfers are always reliable and on time.... See more
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I've had a terrible experience with Opal Transfer. My money was held for a ages, with little to no comunications about why. What should have been a straightforward transfer turned into a drawn-out pr... See more
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I’ve been using Opal Transfer and honestly it’s been a really good experience. The app is easy to use and everything works smoothly. What I like most is the customer support, especially the fact that... See more
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Company details
Written by the company
This is the place for your fast, safe, and easy money transfers. Opal Transfer has almost 23 years of experience in financial services and is powered by a community of over 350,000 active money senders and more than a million money receivers who transfer funds to and from 41 EU and non-EU countries. How does it work? You can simply use the Opal Transfer mobile app, website, or call us to send money over the phone. Call centre assistance is available 6 days a week in multiple languages to help with any questions you may have. Try and enjoy instant transfers in your language.
Contact info
1 King William Street, EC4N 7AF, London, United Kingdom
- +44 20 7022 0995
- info@opaltransfer.com
- opaltransfer.com
4.5
Excellent
675 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Services!Very…
Excellent Services!Very friendly,helpful and we use them more from 5 years!We straight recommendations!🎄🎄🎄🎄!Merry Christmas 🎄❤️🥰!
20 December 2021
Unprompted review
Reply from Opal Transfer
Dear Viktoria, thank you so much for your kind words and greetings!
At Opal Transfer, we are always happy to assist you and provide you with the best services. Your loyalty and recommendations are much appreciated.
We wish you and your loved ones to enjoy many wonderful and peaceful moments during the winter holidays. Merry Christmas and a Happy New Year!
Best wishes from our team!
Was very nice talking with Daria !
12 November 2021
Unprompted review
Reply from Opal Transfer
Dear Adam, thank you for your feedback and for choosing our money transfer services!
Please follow us on Facebook Opal Transfer, Instagram, and YouTube for the latest updates.
Best wishes from us!
Opal Transfer do the job perfectly
Daria is great. Service is great. I am impressed.
5 November 2021
Unprompted review
Reply from Opal Transfer
Dear Tomasz, thank you so much for your feedback! We value your customer experience, and your nice words motivate our team to keep up the good work. Please follow us on Facebook Opal Transfer, Instagram, LinkedIn, and YouTube for the latest updates.
Best wishes from us!
Excellent
Don’t know the name of woman but very polite and helpful on top beautiful voice dont mind waking up 😂
Btw it was Daria 👗
5 November 2021
Unprompted review
Reply from Opal Transfer
Hello! Thank you for your review and funny feedback! Our focus is on providing fast, easy, and safe money transfers and excellent customer service.
Please follow us on Facebook Opal Transfer, Instagram, LinkedIn, and YouTube for the latest updates.
Best wishes from us!
Brilliant service
Thank you Daria for professionalism and customer care. Excellent support of client and great service.
15 October 2021
Unprompted review
Reply from Opal Transfer
Dear Edyta, thank you so much for you kind words and review! At Opal Transfer, we are always happy to assist you and provide you the best services and live support.
Please follow us on Facebook Opal Transfer, Instagram, LinkedIn, and YouTube for the latest updates.
Best wishes from us!
Many thanks to Diana and every one from…
Many thanks to Diana and every one from Bulgarian team. Excellent customer service in my complicated case. Best wishes...
31 August 2021
Unprompted review
Reply from Opal Transfer
Dear Ilia, thank you so much for your nice feedback! We are very happy to hear that you are satisfied with the Opal Transfer services and customer support. We are always here to help you whenever you need us.
Please follow us on Facebook Opal Transfer BG, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Very helpful service
Very helpful service. Thank you to Razvan for the good customer service
27 August 2021
Unprompted review
Reply from Opal Transfer
Dragă Claudia, îți mulțumim mult pentru feedback! Ne bucurăm pentru că am reușit să îți oferim o experiență plăcută și că aplicația Opal Transfer îți este de folos.
Pentru noutăți, te rugăm să ne urmărești pe Facebook Opal Transfer RO, Instagram și YouTube.
Toate cele bune din partea echipei noastre!
Great service !
Always transparent with their charges, reasonable exchange rates, easy portal. Great service.
21 August 2021
Unprompted review
Reply from Opal Transfer
Dear Margarita, thank you so much for your feedback! We are very happy to hear that you are satisfied with the Opal Transfer App and our services. We are always here to offer you advice and support whenever you need us to make national or international money transfers.
Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
I want to thank the employees of this…
I want to thank the employees of this company METROFAN and IEVA
Thank you so much for your professionalism and help. Such a good employees give your company a good reputation,
Thank you very much
Daiva
19 August 2021
Unprompted review
Reply from Opal Transfer
Dear Daiva, thank you so much for your feedback! We are very happy to hear that you are satisfied with our services and customer support! Our team is always motivated to offer high-quality services, and your kind words confirmed that we reach our goal: to make our clients' life abroad easier.
Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
OPAL online money transfer
OPAL transfer is one of the largest and most credible companies in the money transfer space. A perfect mixture of an easy online sign-up process. Outstanding customer service and excellent rates makes it an ideal choice to transfer your money anywhere in the world. Thank you Razvan for your involvement and great help!
4 August 2021
Unprompted review
Reply from Opal Transfer
Dear Rodica, thank you so much for such a great feedback and recommendation! We are very happy to hear that our online services and application help you send money fast and easy to your beloved ones. Our team is always motivated to offer high-quality services, and your kind words just made our day!
Please follow us on Facebook Opal Transfer RO, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team! Toate cele bune din partea echipei noastre!
After a long period of time being a…
After a long period of time being a client @ Opal Transfer I want to say a big THANKS to a super team at Opal Transfer.
And especially to Ieva and Indre, for putting so many effort to make sure all transfers are made on time. Thank you girls so much!
Highly recommending!!!
Thanks again, and all the best!
Lilija
2 August 2021
Unprompted review
Reply from Opal Transfer
Dear Lilija, thank you so much for your kind words and recommendation! We are grateful for your loyalty, and we are always here to support you sending money to your beloved ones. Your lovely words warmed our hearts! We are doing our best to offer high-quality services, keep the Opal Transfer App updated, and assist you when you need us.
Please follow us on Facebook Opal Transfer and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Reply from Opal Transfer
Dear Stefania Elena, thank you for your nice words! We are happy that you chose our services, and you like Opal Transfer App. We are always here to support you sending money back home.
Please follow us on Facebook Opal Transfer RO, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team! Toate cele bune din partea echipei noastre!
Very easy
Very easy, excellent staff, professional service, mesmerising voice! :) Big thanks for that girl xxx
23 July 2021
Unprompted review
Reply from Opal Transfer
Dear Isroil, thank you for your great feedback! We are happy that you chose our services, and to hear that you had a good experience with Opal Transfer. We are always keen to support you transfer money safely and fast to your beloved ones. Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Easy to use
Easy to use. And few days ago we had a problem and the agents from call centre were really helpful. It was our mistake because we sent some money in a closed account and the agents helped us with that in a sec.
7 July 2021
Unprompted review
Reply from Opal Transfer
Dear Claudia, thank you for your great feedback! We are happy that you had a great experience with Opal Transfer. We are always here to assist you and support you with advice.
Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Bad service LIDIJA DANICIC,
ear LIDIJA DANICIC,
Your transfer has been received and is awaiting for Approval. This is normally processed within 3h of our Opening hours. Once transfer is Approved or Declined you will receive a new notification.
Receiver:
Amount to Receive: 13230.00 UAH
Transfer number: 8579504-1
Thank you for using Opal Transfer.
I send yesterday to my child maney and its stilm npt approvrd plus to that i send 3 Emails no answer !!!!!!!! I called no answere paysend its faster and more competend that thid aplication i wanna my maney back and this now now!!!!
3 July 2021
Unprompted review
Reply from Opal Transfer
Dear Lidija, thank you for your feedback and for the details provided! We would like to inform you that your transfer was approved once our colleagues checked your documents, and it arrived into your receiver's account on Monday.
The short delay for your transaction was caused because we don't work during Sundays. All the transfers made after 6:00 pm (BST) on Friday are processed on Monday.
We are here to assist you every time you need us during our working schedule. We are eager to improve your experience with us, so please don't hesitate to talk with one of our operators in your language at +44 (0)20 7976 5445.
Best wishes from the Opal Transfer Team!
Great service
Great service, easy to use and very thoughtful customer service
2 July 2021
Unprompted review
Reply from Opal Transfer
Dragă Iulian, îți mulțumim pentru recenzie și cuvintele de apreciere! Ne bucurăm mult pentru că serviciul nostru și aplicația Opal Transfer îți sunt de folos. Te rugăm să nu eziți să ne contactezi, ori de câte ori ai nevoie să transferi bani acasă. Suntem mereu aici să te sprijinim.
Pentru noutăți, te rugăm să ne urmărești pe Facebook Opal Transfer RO și Instagram.
Toate cele bune din partea echipei noastre!
Reply from Opal Transfer
Dear Reda, thank you for your feedback and nice words! We are happy that you chose Opal Transfer and we are always here to support you with advice.
Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Fantastic experience & excellent customer service
Fantastic experience, easy and fast transfers. I was a bit concerned at the very beginning, but thanks to excellent customer service I had no problems so on. My all concerns and questions were answered straight away. Especially I would like to recommend Ms Anita, who went above and beyond to create excellent customer experience and basically because of her I decided to use Opal Transfers and I was the best decision! Thank you so much
17 June 2021
Unprompted review
Reply from Opal Transfer
Dear Karolina, thank you so much for your great feedback and nice words!
We are really happy that you chose Opal Transfer and you are satisfied with our App and services. We are always here to offer you support and advice every time you need us.
Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
10 stars
I am new customer and I find the site easy to use. Special thanks to customer service representative for quick and live help. Fastest money transfer, lowest fee. I recommend from the bottom of my heart. 10 stars services!
11 June 2021
Unprompted review
Reply from Opal Transfer
Dear Kati, thank you for your great feedback and recommendation!
We are so happy to hear that you are satisfied with the Opal Transfer App and our services. We are always keen to support you every time you need us. Please follow us on Facebook Opal Transfer, and Instagram for more news. Your comments and suggestions are much appreciated.
Best wishes from our team!
Reply from Opal Transfer
Dragă Daniela, îți mulțumim mult pentru apreciere! Suntem bucuroși pentru că serviciile Opal Transfer îți sunt folositoare pentru a trimite bani celor dragi. Suntem mereu aici să te sprijinim. Pentru noutăți, te rugăm să ne urmărești pe Facebook Opal Transfer RO și Instagram, unde aprecierile și comentariile sunt binevenite.
Toate cele bune din partea noastră!
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