pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more
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In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.
Contact info
410 N Scottsdale Rd, Suite 1600 , 85281, Tempe, United States
- 888-352-7075
- resolution@opendoor.com
- opendoor.com
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The process was smooth going
The process was smooth going, close on exactly the day I choose and the funds were in my account on the day of closing. Most important I was paid the amount I was told in the beginning. I would highly recommend Opendoor Services.
They moved fast and closed on time
They moved fast and closed on time! Not alot of fluff or going back and forth and I appreciated that.
Couldn’t be any faster
Couldn’t be any faster, would’ve definitely liked more on the sale price , but if you’re in a pinch and can sell at a price you can live with, these other people to work with.
Post-closing accounting and an unfulfilled fee correction
I sold my Michigan home to Opendoor in February 2026. My biggest concern is the post-closing accounting and how corrections were handled. Before closing, Opendoor emailed that its service fee was $249.26 too high and told me no contract change was needed because it would fix the amount internally. The final breakdown still showed the higher fee. When I later asked about that correction, Executive Experience declined further compensation, citing my overstay and the final proceeds release. I have not located a separate credit.
I also found the renovation accounting difficult to verify. The initial repair/preparation estimate was $17,121.32; final repairs were listed at $32,739, plus a $2,000 buyer repair credit. I recall participating in app/photo and human assessments. I received an increased-cost notice before closing, so I am not claiming there was no warning, but I still want the itemized reconciliation and supporting expenses.
I acknowledge that I overstayed and that the contract allowed related charges. My complaint is about transparency and honoring a specifically promised correction. Based on my experience, I would insist on a complete itemized accounting and resolution of any written fee corrections before signing a final compensation release.
It was very fast and everything was…
It was very fast and everything was explained very well. If you need to sell your home fast and move on, this is the perfect way to do so.
Bad Business
They tell you one thing and do another. I would never recommend anyone going through these rip off people. They make unnecessary repairs. My house had hardwood flooring nothing was wrong with it and they stripped it up and put carpet in bringing the value of the house down tremendously. They took all the blinds out and nothing was wrong. I had a hard time understanding. They couldn’t explain
Great communication and coordination…
Great communication and coordination among the various representatives who helped us and instructed us on what to do. Offers were reasonable based on the condition of our home and with Cash Plus, we may make a nice profit on resale.
Great personalized service
Great personalized service. Always available for questions throughout the process.
Great Experience!
Great Experience!! Every thing I was told by Opendoor at the beginning of contact with them was follow thru with. Great company to work with.
Unexplained $18,805 Repair Adjustment. Buyer Beware.
I would strongly caution anyone considering selling to Opendoor.
Opendoor initially evaluated my home using an incorrect square footage of 1,368 instead of the documented 1,824. After I pushed to have this corrected, my revised offer included a $3,064 repair deduction. After their inspection, that deduction suddenly increased to $21,869. An additional $18,805.70.
Here’s the problem: Opendoor’s own inspector described the roof and major systems as being in good condition, identified minor cosmetic damage, and characterized the remaining defects as relatively minor. Previous water staining was documented, but none appeared wet during inspection.
I repeatedly requested an itemized explanation of how these findings justified nearly $19,000 in additional deductions. Instead, I was directed to 3 broad dashboard categories (interior repairs, exterior repairs, other repairs) without individual repair costs.
During a phone call, my representative confirmed these amounts were hypothetical estimates for potential damage, not actual contractor quotes. She also confirmed that if repairs cost less, I would receive none of the difference.
They suggested I complete repairs myself and submit documentation for reevaluation, but refused to identify how much of the deduction was allocated to each repair or guarantee any reduction afterward.
Escalating my concerns resulted in essentially the same response: accept the deduction, repair the property at my expense, or cancel. Meanwhile, Opendoor was charging approximately $42,714 in service fees.
I’m not disputing Opendoor’s right to account for risk. I’m disputing the magnitude of the adjustment and the lack of transparency supporting it.
Their own published seller guidance describes itemized adjustments and opportunities to question deductions, yet my repeated requests for meaningful explanations went unanswered.
I chose to walk away.
Total a joke company
Total a joke company. They want to charge $90K service fee on a $375K property, 24% service charge. Really? Do not waste your time with them!
Open door contacted me on a house that…
Open door contacted me on a house that I was remodeling to sale.It was 1984sq ft home. They contacted me, so I spent an hour cleaning up the empty house, another hour taking 114 photos then a video. After a few days, they weren't interested but could send me to some of their real estate agents in their network. So I'm assuming that they dont actually buy many houses and mostly a marketing company to get leads for Real Estate Agents. They sale those names and phone numbers to 5 or 6 agents at $40 to $50 a pop. Very profitable and no reason to buy many, just a few houses here and there.
Very clear expectations were set from…
Very clear expectations were set from the start, the process was incredibly simple with clear communication throughout the process. We knew we would get less money than selling on the open market but the convenience of working with Opendoor made it well worth it.
Reps and coordinators with Opendoor…
Reps and coordinators with Opendoor were available to provide answers and information throughout the entire process.
A good choice for the right seller
I was surprised. The process was very easy and straightforward. Communication was clear and frequent. Low pressure. Everything happened right on the schedule that they laid out. Escrow company they work with was also very good with keeping me up to date on what was happening.
Opendoor bought my house
I used Opendoor, they bought my house. I was very pleased and it was a fair price. Everyone I spoke with was very nice, helpful and got back in touch with me. From start to finish the whole process was very smooth. I would definitely recommend them.
I was provided all information and…
I was provided all information and options. They kept me informed on the documents and closing status.
I chose to do some upfront cash and the…
I chose to do some upfront cash and the rest when the house sells. DO NOT go with this option! They lowered the listing price $7k-11k every 7 days until it got so low that I will get nothing when the house sells. I tried to ask questions but could never reach anyone. The rep never told me this could happen and I specifically asked about it. The listing doesn't show a single picture of the only bathroom in the house so they aren't getting many people to even come look at the house. I had a tankless water heater and the listing shows that I guess they stole that and replaced it with a regular water heater. Since there are no pictures of the bathroom I have to assume they also took the washer and dryer because that's also not listed on the Zillow page. I don't think I could have had a worse experience!
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