OpenDoor Mortgages Reviews 

795
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and deeply knowledgeable throughout the entire mortgage journey. People note that dedicated advisers take extra time to explain every step clearly, making complex applications remarkably straightforward and stress-free. Some reviewers were happy with the additional insurance options and seamless coverage arrangements handled by the team. Consumers also appreciate the proactive communication regarding upcoming renewals and the consistent support provided well in advance. Clients express total trust in the team to secure great rates and handle every detail efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional guidance and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless, efficient, and stress-free... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently responsive,... See more

Response time

Reviewers highlight high satisfaction regarding response time, frequently praising the team for extremely... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors make the daunting process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage applicati... See more

Rated 5 out of 5 stars

Excellent job done by Faisal Noor and Rohan Ubhi. Within 3.5 days after I engaged with them, the end to end documents collection, mortgage application submission and final approval is completed. The... See more

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more

Rated 5 out of 5 stars

They were very supportive throughout the hole process I was under a lot of preasure and property caused them a lot of pain but they fully understood why had handle the situation in a professional ma... See more


Company details

  1. #15 of 86 best companies in Mortgage broker
  2. #7 of 104 best companies in Alternative Financial Services
  3. #12 of 98 best companies in Finance broker
  4. #12 of 185 best companies in Insurance broker
  5. #4 of 33 best companies in Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

5.0

Excellent

TrustScore 5 out of 5

795 reviews

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5.0

All reviews

(795)

339 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Callum and Connor

Thanks to Callum and Connor, their team was very efficient to get me on a good deal with my remortgage. They helped my sister with new mortgage in Dec 2025 and I thought of them, when I decided to remortgage, I didn’t know they would also help me. I am ever so grateful for the speedy turnover, they requested all the docs and that was it within 1 week I was notified all went through then the process to remortgage was within 3 weeks. They also offered both me and sister when we finish mortgage term, we can go back so they can look to give us the best deals, they charged minimal and promised to look after even after when ever required. Definitely will recommend my friends and family, I know other ppl pay a lot but open mortgage were spot on and professional, they also had an admin to email me weekly about the status of my mortgage with the bank, solicitor.

Thank you once again.

Sharmin

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Strongly recommend OpenDoor Mortgages…

I can’t recommend OpenDoor Mortgages enough. As a first time buyer we are very nervous at the beginning but Conor and Callum made the entire process feel seamless from start to finish. They are incredibly knowledgeable, always available to answer questions, and really took the stress out of what is usually a very overwhelming experience. If you want a team that is professional, responsive, and actually cares about getting you the best deal, look no further!

8 May 2026
Rated 5 out of 5 stars

Professional & Helpful Mortgage Advisors

I had a very professional, straightforward, and helpful experience with OpenDoor Mortgages. Lisa was incredibly patient and took the time to explain the different mortgage options available to me, as well as the reasoning behind various lenders’ decisions, which was especially valuable as a first-time buyer.
The team made the whole process much clearer and less stressful, and I always felt supported and well-informed throughout. I would highly recommend OpenDoor Mortgages to anyone looking for reliable and knowledgeable mortgage advice.

7 May 2026
Rated 5 out of 5 stars

Huge thank you to Faisal Noor and the OpenDoor Mortgage team

Huge thank you to the OpenDoor Mortgage team and especially Faisal Noor for being an outstanding mortgage broker and advisor. He guided us through every step of the process with patience and expertise. Because of his support, we got the keys and have now moved in. Faisal is the real deal. Truly professional, trustworthy, and goes above and beyond. I’ll be keeping in touch for next steps and recommending him to everyone I know. Thank you again! ☺️Highly recommend!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

OpenDoor Mortgages

We’ve used OpenDoor Mortgages for many years now and have always had an excellent experience. Most recently, they helped us with our remortgage and made the whole process smooth and stress-free from start to finish.
Communication was always clear and timely, and they took the time to explain our options properly so we could make the right decision. Their knowledge, professionalism, and attention to detail really stood out, and we always felt confident that everything was being handled efficiently.
We wouldn’t hesitate to recommend them to anyone looking for mortgage or remortgage advice.

28 April 2026
Rated 5 out of 5 stars

Great service from the whole team!

Great service from the whole team, Will, Josh, Rohan, Charlie, Maddie, Hayley, Maisie & Annabelle. They have helped me navigate a particular difficult purchases and overcome many obstacles and couldn’t have gotten through it without all of their support and guidance. Thanks also to Tom for arranging my life insurance making it quick and easy! Thanks guys !

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Will and the team

Great service from Will and the team, got me a good deal and supported throughout the process. I had some issues with the lender getting the paperwork wrong which Will kindly sorted with minimal fuss. Would highly recommend

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend open door…

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to team whether it’s mortgage advice or insurance that you require.

27 April 2026
Rated 5 out of 5 stars

Many thanks for Callum and his team.

Many thanks for Callum and his team for assisting us on our case. Everything went smoothly as we've been told from beginning, we had some delays with our case but wasn't down to Open Doors Mortgages team. About the insurance many thanks to Tom for his explanation and best quotation. Definitely recommend OpenDoor Mortgages.
Much appreciated for your efforts.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Outperformed my usual broker—safe, fast, and effortless!

I recently used OpenDoor Mortgages for both a residential and a Buy-to-Let (BTL) mortgage, secured just a month apart. Faisal Noor was the main broker I liaised with. Faisal was highly proactive, professional, and communicated clearly from the very start, delivering competitive rates and a completely stress-free experience. He even managed to find more options than my usual broker, truly demonstrating his expertise in the field.

What could have been a complex scenario felt effortless thanks to their knowledge. I highly recommend them to anyone seeking a reliable broker.

Additionally, Gemma Bellfield kept us updated on our progress with the solicitors weekly and was incredibly helpful with all our queries.

Their online portal, FactFind, was an excellent tool for safely uploading documents and providing information. Unlike previous broker firms I’ve used—where emailing sensitive documents always felt unsafe - this portal offered great peace of mind.

Overall, an excellent, professional service from the entire team at OpenDoor Mortgages, especially Faisal!

23 April 2026
Rated 5 out of 5 stars

100% recommend using Open Door Mortgages

Our experience with Open Door Mortgages and the service provided by Faisal Noor in particular, was exemplary.
His communication was always prompt, and he went above and beyond. We would 100% recommend using Open Door Mortgages.

22 April 2026
Unprompted review

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