Open Property Group - Sell House Fast Experts Reviews 

151
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Malachi C We had some issues with two of our clients regarding our lease but had the best experience with Chris from OPG. He was direct to the point, very friendly we could tell he actually cared... See more

Company replied

Rated 5 out of 5 stars

We are at the initial stage of deciding how to proceed with our property portfolio to release some cash for an emergency. Chris was absolutely amazing. He was knowledgeable polite patient honest. We m... See more

Rated 5 out of 5 stars

Given the current market we wasn’t sure what to do with our property as we needed to upsize but wasn’t able to attract buyers for our property. We got in touch with the team at OPG after a friend sugg... See more

Rated 5 out of 5 stars

I found Open Property Group online after doing a quick search then left an enquiry via there website. I was contacted by Chris who went through the process and gave me a valuation, although we did not... See more

Company details

  1. Property Investment
  2. Group Buying Service
  3. Property valuer
  4. Property Developer

Written by the company

Open Property Group are direct, professional buyers of residential property. Our ambition is to help thousands of homeowners find a quicker, and easier way to sell property. We purchase all types of property throughout England and Wales and specialise in buying within a quick timetable to suit our customer's plans. We buy vacant and rented properties, in any condition. There are no fees payable to use our service and we pay our customer's legal fees on completion too.


Contact info

4.2

Great

TrustScore 4 out of 5

151 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(151)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Very pleased. Spoke to a gentlemen called Charlie who was very informative and friendly. As an elderly single women I felt very comfortable with him dealing with my property enquiries. Will be using this company in the future.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Good

Good, smooth experience. Would recommend if you are looking for a fast, hassle free sale.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience 5 star

A positive experience selling my property to Open property group. From start to finish, their team was professional, transparent, and efficient. They offered a fair price and handled all aspects of the transaction smoothly. Highly recommend their services for anyone looking to sell their property hassle-free.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

A hassle free service

I was in a bit of a tight spot and needed to sell my property fast . From the moment I called OPG I felt comfortable in the process of selling my house to them.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficent.

Jason was extremely professional throughout the entire process, he was also easily contactable and updated us with any progression regularly. Highly recommend and look forward to working with the company again.

3 May 2024
Unprompted review
Rated 1 out of 5 stars

No concept of customer service

No concept of customer service, e mails unanswered, promises of call backs never happen. Not a professional company to deal with.

1 May 2024
Unprompted review
Open Property Group - Sell House Fast Experts logo

Reply from Open Property Group - Sell House Fast Experts

Hi Paul,

I can see that your enquiry is being handled by Charlie, and that there is a portfolio of flats to value. I hope you appreciate that this takes time to study and present to our underwriters.

I am sorry you feel this way but i can assure you that customer service is our biggest priority as we thrive on recommendations from hundreds of satisfied home sellers.

Charlie will contact you today to follow this up and we look forward to receiving further information from you.

Kind Regards

Customer satisfaction team

Rated 1 out of 5 stars

Not Professional

Asked for quote to sell property and was called back. It was a ‘finger in the air’ approach as just kept trying to compare our property with others at a lesser price in other areas not even where we live, clearly no idea. Said he would conduct more research and call back in the afternoon; no call came and two days later haven’t heard from them at all. Not impressive or professional poor service.

4 April 2024
Unprompted review
Open Property Group - Sell House Fast Experts logo

Reply from Open Property Group - Sell House Fast Experts

Hi Mary,

We are sorry to see such a review. Your property is unique and we has to search a wider area for comparables in the Isle of Wight.

Our director did call you to apologise and explain the situation which i hope was helpful, and we were pleased to hear that you have another offer on the bungalow which we hope completes for you.

We are sorry it didn't work out and we wish you all the best with your house sale.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. From making my initial enquiry to completion within a few weeks, I was updated consistently. Highly recommend.

10 January 2024
Unprompted review
Open Property Group - Sell House Fast Experts logo

Reply from Open Property Group - Sell House Fast Experts

Thanks for much, we always aim to please with first class and a speedy house buying service.

Rated 5 out of 5 stars

Initial enquiries We are at the initial stage of deciding…

We are at the initial stage of deciding how to proceed with our property portfolio to release some cash for an emergency. Chris was absolutely amazing. He was knowledgeable polite patient honest. We made it quite clear it was not going to be an immediate done deal,.We were looking at options and all the same never once did he try to push his product on us. We came out of the experiment thinking what a nice young man he was. And furthermore we had a lot of information to formulate a strategic plan. Thank you Chris.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Fast sale? No chance

My husband and I approached open property group back in October about a fast sale which is what they advertise. We are now at the end of January and we have no idea if the sale is going through. Communication is appalling. For weeks we recieved texts asking if we wanted to sell our property even after we'd been sent an offer. We have tried phoning them and emailing on multiple occasions this month and just get nothing. If you want to sell your property fast I wouldn't recommend this company.

25 January 2024
Unprompted review
Open Property Group - Sell House Fast Experts logo

Reply from Open Property Group - Sell House Fast Experts

Hi Shona

Thank you for letting us know about this. Your feedback helps us do better. We have looked into the case notes and i can see that we received the draft contract, tenancy agreement and replies to tenancy enquiries on 12th January and this was then in a que to be reviewed by our underwriters.

Unfortunately there was various missing documents such as no gas safety certificate and no electrical inspection condition report which are legally required for rented properties.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Best wishes

Matt,
Customer satisfaction team




Rated 5 out of 5 stars

Professional and invaluable advice

I contacted OPG about purchasing my first investment property. I spoke with Chris and he set my mind at ease by being exceptionally knowledgeable, providing clear and informative advice that left me feeling confident about my next steps, instead of overwhelmed. Thank you Chris for the professional guidance I've received!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Top tier service phenomenal customer care

Malachi C

We had some issues with two of our clients regarding our lease but had the best experience with Chris from OPG. He was direct to the point, very friendly we could tell he actually cared enough to make us feel secure. Honestly we’ve learnt so much from advice given from Open Property Group, I would definitely recommend their services, a stellar experience, thank you Chris.

11 October 2023
Unprompted review
Open Property Group - Sell House Fast Experts logo

Reply from Open Property Group - Sell House Fast Experts

Thanks for much, we always aim to please with first class and a speedy house buying service.

Rated 5 out of 5 stars

Five star from start to finish

Given the current market we wasn’t sure what to do with our property as we needed to upsize but wasn’t able to attract buyers for our property. We got in touch with the team at OPG after a friend suggested them and our we couldn’t have asked for a better person to advise us. Chris was super knowledgeable and gave us some timeless advice putting my mind at ease. Can’t recommend them enough and special thank you to Chris once again. Definitely will be returning

29 December 2023
Unprompted review

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