OpenRoad Lending Reviews 1,940

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... See more

Rated 5 out of 5 stars

At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... See more

Rated 5 out of 5 stars

I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... See more

Rated 5 out of 5 stars

I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OpenRoad Lending has set the standard!

OpenRoad Lending has set the standard for the refinancing experience! The process was so simple and stress free that I thought it was too good to be true. My agent Julio Mileo was a pleasure to work with. He answered all my questions and made the process a breeze. I highly recommend using them!

7 March 2024
Unprompted review
Rated 1 out of 5 stars

Scam company that sells your…

Scam company that sells your information. My rate was gonna go up 7 percent and 100 dollars a month for a term longer than originally financed. They con you into thinking you have a deal and can save money just so they can sell your credit info and do several hard inquiries. They’re a scam and wouldn’t recommend.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

I worked with Mark and he was such a…

I worked with Mark and he was such a professional and went out of his way to help me. He walked me through all the steps, explained everything and was very helpful. I had a very positive experience.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Great company to work with!

Doug was very helpful with assisting me in refinancing my loan. I would recommend working with this company. They are very understanding and helped save me a lot of money.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Guidance

With everything being electronic now, Kristie Lucas was extremely helpful and her guidance was completely appreciated! She was very thorough and helped me understand everything without making me feel less than! I appreciate everything that she has done for me!

29 December 2023
Unprompted review
Rated 1 out of 5 stars

This is a SCAM company with all fake reviews

This is a scam company with all fake reviews. They are a bait and switch false advertiser with many many unhappy clients. They are not a bank just a broker...They will falsely promise you a low rate just so they can put a hard inquiry on your credit. DO NOT fall for their lies or misrepresentation, I have reported them to the attorney general in CA for fraudulent practices and False advertising.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! BEWARE! I was scouting for some qualifying offers for refinancing car loan through MyAutoLoan, and they were the ONLY company out of 10 to do a Hard Pull on my credit without even speaking to me. I got a non-competitive offer and a hard pull before I could even get on the phone with them. When talking to a representative from the company to get the hard pull removed, they told me I didn’t read the terms well and hang up on me.
Please, AVOID this lender!!!!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Easy process

Everyone I dealt with were quick to answer and explain what was needed!
It was an easy and smooth process without any complaints!!

20 November 2023
Unprompted review
Rated 5 out of 5 stars

I would like to personally thank Open…

I would like to personally thank Open Road Lending for making my refinance as seamless as possible. From start to finish everything was handled with the upmost professionalism. I didn’t get the savings I initially thought I would, but still ended up saving a good amount of money. I would definitely recommend Open Road Lending to anyone who wants to save money!!

17 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look