I got no help from another online company so when I contacted Oponeo they were really top class. I made contact to ensure rims and tyres I had selected were correct. Martin was really helpful with ad... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have recently got my tyres from here. Initially I had trust issues as they offer almost half price from the garages here in Dublin. Another concern was production date of the tyres as I have read so... See more
Pretty good, only reason not 5 star is because even though I ordered first thing on a monday 0840hrs, delivery was the following monday, UPS don't seem to be as sharp as they were, consignment trackin... See more
Unusual tyre size available at a great price. The tyres were shipped directly to a reputable fitter within a week. Both tyres were manufactured only 2 months ago. The fitter, United Tyre Auto service,... See more
4.5
Excellent
5K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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Exellent customer service
6 November 2025
Unprompted review
Decent delivery time
Decent delivery time, competive prices. All round highly recommend!
22 October 2025
Unprompted review
If there is Zero star to give I would…
If I could give zero stars, I would. This is the worst company I’ve ever dealt with. I purchased a tyre that turned out to have a serious safety defect — it developed a bubble before even being used. When I requested a refund, they claimed the issue occurred during mounting. However, a professional assessment confirmed it was a manufacturing defect, as the rubber was weak in one area.
They took weeks going back and forth with excuses, only to finally send me a “complaint procedure” form that required me to fill out lengthy paperwork and even pay shipping fees to return the tyre.
This is unacceptable service, and I intend to file a formal complaint against this company.
I NEVER AGREED WITh ANY SOLUTION , and will next report the service to the EU centre of complaint .
I have supplied service report , and around 12 pictures of tyres , without any support from your end .
I still request full refund
13 October 2025
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your review
We are sorry to hear that you are disappointed with your experience. Please note that our team has been in continuous contact with you regarding this matter, providing all the necessary information about the complaint procedure and warranty assessment. According to our records, the case has been handled in line with our standard warranty policy and in accordance with the applicable EU regulations.
We understand your concerns and assure you that we remain fully committed to resolving this matter fairly and transparently.
Should you have any new evidence or information regarding the tyre’s condition, please do not hesitate to contact our customer service team so that we can review it once again.
Kind regards,
Oponeo Team
Very good service and price
Very good service and price. Fast delivery.
18 October 2025
Unprompted review
Fast delivery and excellent prices
Fast delivery and excellent prices, highly recommend.
10 October 2025
Unprompted review
Very impressed with delivery
Very impressed with delivery
Well done
Great service
11 October 2025
Unprompted review
The Tyres took 7 working days to arrive…
The Tyres took 7 working days to arrive and a further 3 working days for the scheduled install. Allow yourself 2 weeks for your new tyres which is slightly longer than advertised. Otherwise all good!
16 October 2025
Unprompted review
Excellent company as far as i'm…
Excellent company as far as i'm concerned , great prices, good delivery ( a little slow) took nearly a week for the 4 tyres to come through , but they delivered straight to the tyre fitter. Will definitely use them again.
13 October 2025
Unprompted review
I bought a few times tyres and they are…
I bought a few times tyres and they are very good. Best quality.
15 October 2025
Unprompted review
Ordered 4 micheline tyres got 3…
Ordered 4 micheline tyres got 3 micheline and one nexen tyre in completely different size. Contacted customer support which keep asking ne for stupid photo of delivery label which got torn when i was trying to get pictures of tyres. This is second time similar thing happened to me… i cant understand how somebody could mistaken 16 inch tyre for 18 inch one and in complete diferent brand. Would not recomend would give 0 stars if i could
13 October 2025
Unprompted review
Reply from Oponeo
Dear customer,
Thank you for your review,
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
Receiving an incorrect tyre especially of a different brand and size is certainly not the level of service we aim to provide.
The reason our customer support team requested a photo of the delivery label is to verify the shipment details with our courier and warehouse partners. This step helps us identify where the error occurred and ensure that such mistakes do not happen again. We completely understand your frustration, especially given that you’ve experienced this issue before, and we truly regret the repeated inconvenience.
we can assure you that our team will prioritize resolving this matter for you as quickly as possible whether through a replacement or refund.
Once again, we apologize for the situation and appreciate you taking the time to share your feedback. It helps us improve our service.
Kind regards
Oponeo team
Good service
Good service, I am a returning customer and I was looking for a tyre size that is not very popular so couldn't find it in any tyre places. So I got them from these guys.
They do say delivery is in 2-3 days, but it took longer than that. 6,7 days. I know sometimes is not in their control but I would be great if they can estimate more accurately.
6 October 2025
Unprompted review
Fantastic tyres
Fantastic tyres. Delivered within the time frame. Dated 2025 amazing!!
8 October 2025
Unprompted review
They are good until you need them
I recently purchased two budget segment tires from Oponeo. While I understand that lower-end brands may offer reduced durability compared to premium options, I believe that safety and stability should not be compromised. Since installing these tires, I have experienced significant instability in my vehicle, regardless of weather conditions, which has raised serious safety concerns.
When I inquired about this issue and the potential risk of accidents, I was informed that this instability is a characteristic of the tire. This response suggests that Oponeo does not prioritize customer safety. I suspect there may be a manufacturing defect, but without a professional assessment, my concerns were dismissed, and my case was closed. As a gesture of goodwill, I was offered a 10% discount on new tires, based on my original purchase value.
This kind of gesture could easily be mistaken for a joke, but it is a serious issue as it involves potential safety risks and the possibility of accidents. I am concerned that management may not be aware of this approach toward customers, as well as the perception that their tires do not prioritize safety, regardless of the market segment.
3 October 2025
Unprompted review
Reply from Oponeo
Thank you for sharing your feedback.
We are truly sorry to hear that you are not satisfied with the performance of the tires you purchased.
We would like to stress that all products offered on our website – regardless of price segment – are brand new, certified, and meet strict European safety standards. However, the performance, comfort, and durability of tires are directly linked to their category.
Budget tires are designed to be an affordable solution, but they cannot deliver the same stability, driving comfort, or advanced performance features as mid-range or premium brands.
When you contacted us, we carefully reviewed your concerns and explained that the characteristics you experienced are typical of this tire segment rather than the result of a defect. To support you, we also offered a goodwill discount toward the purchase of another set of tires that may better meet your expectations in terms of safety and comfort.
We understand your disappointment, and we will continue working to ensure our customers are fully informed about the differences between budget, mid-range, and premium products before purchase.
Your feedback is valuable, and we will share it with our team to improve our communication and service.
Kind regards,
Oponeo Team.
great tyres delivered on time excellent…
great tyres delivered on time excellent service
2 October 2025
Unprompted review
The order was delivered to different…
The order was delivered to different address,was trying to find out where is my order, very bad costumer help.like always online shops cares only own pockets,not costumer.never ever order any tire from this shop again.
26 September 2025
Unprompted review
Reply from Oponeo
Dear customer,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you experienced with your recent order. Unfortunately, the courier delivered your items to an incorrect address, which was beyond our direct control.
As soon as you informed us, we immediately contacted the courier company, opened a claim, and kept you updated at every stage of the process. Once you confirmed that you had collected the goods from the incorrect address, we again apologized for the trouble this caused.
We fully understand how frustrating this situation must have been for you, and while courier errors can sometimes occur, please be assured that we did our utmost to support you and resolve the matter as quickly as possible.
We value your feedback and will continue working with our delivery partners to reduce the risk of such issues happening in the future.
Best regards,
Oponeo.ie
Cost of Product
very wide selection of tyres which typical tyre centres do not have - surprised to see that there were several options for my no-so-standard wheels. most importantly was the value for money of the tyres
29 September 2025
Unprompted review
Wouldn't touch this company with a…
Wouldn't touch this company with a bargain pole, ordered 4 new tyres & only got 2.then they had the neck to blame dpd. I checked with courier myself & only 2 tires on dispatch form. Confronted company & got only excuses after excuses. .spend your money elsewhere!
1 October 2025
Unprompted review
Reply from Oponeo
Dear Customer,
We are very sorry to read about your experience and understand how frustrating this situation must have been for you.
Please allow us to clarify that every order is always checked before dispatch, and the number of parcels is confirmed with the courier company.
In your case, two parcels were correctly shipped and recorded in the courier’s dispatch system.
If there was a shortage, it may have resulted from a scanning or handling error at the courier’s side. Nevertheless, we fully accept responsibility for supporting our customers.
We would like to investigate this matter in detail and ensure that you receive the correct resolution. Please contact us directly at claim@oponeo.ie
Kind regards,
Team Oponeo
Not recommended at all
Not recommended at all. Selling tyres which are not in store. Then after 5 days sending email with apologies.
Not service what I expected.
14 September 2025
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for sharing your feedback. We are very sorry to hear about your negative experience.
We sincerely apologize for the inconvenience caused by the stock issue and the delay in informing you. This is not the level of service we aim to provide.As stated in our Terms and Conditions, stock discrepancies may occur, and when this happens, we inform our customers as soon as possible and provide a solution.
Your comments are very valuable to us, and we hope you will give us another chance to provide you with a better service.
Kind regards,
Team Oponeo
After installing the wheels
After installing the wheels, they are still running, they will be checked on Monday, if anything, it will be returned
26 September 2025
Unprompted review
Reply from Oponeo
Dear customer,
Thank you for sharing your feedback.
We’re sorry to hear that you’re experiencing some issues after installing the wheels. Could you please clarify what you mean by “they are still running”? This will help us better understand the situation.
We’d also appreciate it if you could get in touch with our customer support team directly, so we can assist you more quickly and ensure everything is resolved to your satisfaction.
Kind regards,
Oponeo team,
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