Oponeo Reviews 8,085

Terrible service. Bought tires with 4-5 days delivery, but after 3rd day I did not even receive tracking number. Contacted Customer Service for number of consecutive days and had the same answer "we have sent email to our supplier and now we need to wait for answer"..ridiculous! All my appointments for fitting the tires are gone. Now, after 2 weeks I am waiting 2nd day for GLS delivery since they decided not to send any information regarding delivery date and time. Terrible experience overall. Stay away!

Bought a couple tires with an installation service nearby. The tires got shipped but the installation service is closed but someone accepted the delivery.

Now my order is in limbo, I tried to cancel it but they claim I cannot because the tires haven't been delivered.

Customer service is nice but unhelpfull

orderno: 155137662

Great Service
All my questions were answered by Sara. She swiftly answered all my questions. I was not rushed. I felt like a valued customer.
Thank you

I received tyres very fast ,in 2 working days and the DOT from them it was from the same year.Also when I speak at the phone it was very friendly and helpful, actually that's why I choose to buy from them .Also I try to speak with operator from other company and was not so friendly. I RECOMMEND 100%

Overall I feel very disappointed. I chose this website because they guaranteed delivery within 2 business days, on the fifth day I contacted the seller and in their reply they said that the order had been shipped but they did not have the option to provide the tracking number, which for me was simply a lie.... A week has passed and the contact has been cut off. they do not respond to emails... which is a pitiful approach to the customer. I chose this website because of the "fast delivery". I emphasize that it was not the cheapest offer, but I needed it quickly.... maybe it's a separate case, but I will never choose this company again.....

From order to delivery took almost a week not 1-2 days as they assured on the website. I understand that we have times of ecology and the courier delivers packages on foot, but that 122km took as much as a week I am shocked.

Best price, genuine product 👌🏽👍🏽

Quick delivery, good quality

Very bad customer service in the Netherlands! You sold me a new tyre that was damaged! I want my money back. Ordernumber: 152267842

The garage used a full atomatic tyre machine, PLUS it is 3cm from the side! And still this fake company blames it it on them. Watch out people.

Ordered 4x Goodyear F1 A5 tyres, delivered tires that are not in bad quality. Car begins to shake in 50, 90 and 110km/h+. Did 4 times balancing at 3 garages. Still did not fix the issue, car still shakes at 110km/h and up. Contacted customer service and was asked to provide a full report of the balancing machine which it was done a few weeks ago. I had to go to the garage again and this time with the report of the Hunter 3D balancing machine and additional 3D alignment (spent again 135 euros). The result found that the rear tires are both outside of the limit resulting in a road force of 160N. Share the pictures and results back, no reply from customer service claims. So is there really a garantee? In total only to find out the issue, balancing cost me already more than 300 euros...

For customer service if you are wondering: Order number 150107600 and 150107590

Delivery was a disappointment . instead of two working days ,It took eight working days to come.
I really don't understand why don't you tell the true before sales and avoid all these bad reviews

Not delivered on the time how is on description on web site. Days 2-3 work days is delivery, but come after 5 working days and i must cancel apointment for tyres putnih on car.

Bought a set of Nankang NS-2R semi slick tires on tuesday afternoon. On the website it said 2-3 days for delivery. Ended up being deliverd one week later.
Paid a premium price for the tires to be deliverd before friday. Multiple phone calls and never received a track & trace either. Would not buy again.

Everything was in the order.

Goed service, Fast delivery and of course good price

the package was delivered 8 days after the order, which resulted in me incurring high costs.

I'm happy with Oponeo, very quick delivery and for prices which they offer. Thanks

The tires sold to me were used tires that were more than two years old.

I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the 6 year limit is important for germany's tempo100 certificate.