Oponeo Reviews 8,085

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more

Rated 5 out of 5 stars

Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more

Rated 2 out of 5 stars

Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more

Company details

  1. Tyre shop

Written by the company

Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome!

This is my third review for Oponeo.
Because of this it goes without further explanation of how these guys work.
Awesome!

I'll be back! Count on it!

30 December 2022
Unprompted review
Rated 1 out of 5 stars

Order should come in 48 hours

Order should come in 48 hours. Didnt come 72.
One of the lady from customer service was very rude. Give us fault information about order, didnt want to help with solving the problem, gave answers like she dont want to work in that sector.
Tyres have been delivered at friday, when lady said maybe saturday or monday. Thank you very much, never again

18 December 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

Your order has indeed been delayed. At the moment it is really busy for all delivery companies. We are sincerely sorry. We have also checked all your conversations with our customer service and there are no rude answers from our colleagues. We're really sorry you took it that way.

Oponeo.nl

Rated 5 out of 5 stars

The best choice

fast and trouble-free shipping to the selected garage proposed by Oponeo. I recommend the MJA bandenservice garage in Vendam. The best quality of services for the best price.

4 December 2022
Unprompted review
Rated 1 out of 5 stars

I paid for fast delivery

I paid for fast delivery, but delivery was after 4 days. Im waiting for back extra money for fast delivery.

13 December 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Beste klant,

Bedankt voor uw beoordeling.

We hebben inderdaad banden geleverd met een vertraging van 1 dag. We hebben het extra betaalde bedrag voor snelle levering al teruggestort op uw bankrekening.

Oponeo.nl

Rated 1 out of 5 stars

No legal return policy

First the delivery of rims where the wrong colour. Second the rims did not fit, while their site have a very specific tool which rims should fit my car!

The site does not provide a possibility to enter if you have sport version or any comment saying - keep this in mind!

Now I want to return the rims, which is my legal right within 14 days, but now they claim to have taken the rims out of the box to see if they would fit on the car!!

Unfortunately, you can not depend on what they present on their site - it will fit! If in the end it does not fit, they will not return the rims!!!

I just now gave them final notice and will hand it over to ACM in the netherlands

8 December 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,
Thank you for your feedback.

Due to a mistake at our warehouse, you received rims in the wrong colour, and after reporting this to us, we offered you that we would collect the rims from you or, if you wanted to keep them, we would give you a discount. You agreed to the discount, so you received a partial refund. When you placed your order, you gave us the wrong car model, which is why the rims did not fit your car. Unfortunately, the rims had already been fitted and, according to our regulations, we were no longer able to take them back. We apologise for the inconvenience.

Oponeo.nl

Rated 5 out of 5 stars

Good service for good money

I've bought winter tires from Oponeo. They have lot of brands of that with a wide range of prices for every wallet. They sent the order right away, so I am very satisfied with a delivery as well.

4 December 2022
Unprompted review
Rated 1 out of 5 stars

I have order new tyres with fitting at…

I have order new tyres with fitting at one of their partners. On a website it was written that the tyres price already include recycle of the old ones. Unfortunately I was charged extra fee by the montagepartner for old tyres as apparently the was no invoices issued to the transaction. I have provided them with email I received from you with order confirmation and payment details but still they requested additional fee for recycle.

5 December 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review

Unfortunately, it is not possible to find this information on our website and on your invoice, because you have not paid a recycling fee to Oponeo. This must be paid at the mounting point.

Oponeo.nl

Rated 5 out of 5 stars

So far so good

I switched to Oponeo after one of "competitors" have messed up an order and did not take responsibility. So far, I have nothing to complain about. Price is competitive, items are delivered quickly and safely.

20 June 2022
Unprompted review

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