Oportun Reviews 

20,542
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rosey who helped apply was the.perfect person for the job. Very knowledgeable, patient, understanding. She made me feel comfortable right away. Can't say enough good things about her. She is tru... See more

Rated 5 out of 5 stars

I was not expecting the first class experience I just walk in & got the most friendly HI from the whole team. I didn't know who to pick. I picked the person in the first window . The representative... See more

Rated 5 out of 5 stars

My personal loan process with Oportun was very easy and stress free ,I was just asked few questions boom with in a minute or two I was approved.Another amazing thing was how the fund was send the next... See more

Rated 5 out of 5 stars

I will always comeback! Judith at Oportun was so Kind, Honest and Very Helpful knowing all about The business and what is Offered and Available To The Customer 🙏🏽Thank You Very much 😊 I Apprecia... See more

4.8

Excellent

TrustScore 5 out of 5

21k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(20,542)

592 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Make me happy

I like oportun because they made me laugh and happy

4 December 2025
Oportun logo

Reply from Oportun

Hi Ogine Patrick, We’re so glad you had a positive
experience with us. Thank you for your comments!

Rated 2 out of 5 stars

No prestan lo suficiente

No prestan lo suficiente

3 December 2025
Oportun logo

Reply from Oportun

Evaluamos cuidadosamente la elegibilidad de cada
solicitante para determinar el monto del préstamo. Nos disculpamos por cualquier confusión o inconveniente que
hayas tenido

Rated 5 out of 5 stars

The customer service representative…

The customer service representative answered all my questions and was very patient with me. It's very rare to feel the genuine concern for the customer that the service representative showed me. Awesome experience!!

29 November 2025
Rated 5 out of 5 stars

• “Great Experience – Fast and Reliable Service

My experience with Oportun has been excellent. The application process was simple, fast, and straightforward. I really appreciate how clearly everything was explained, and the customer service team was always helpful whenever I had questions. They made the whole process easy and stress-free. I would definitely recommend Oportun to anyone looking for reliable financial support.

26 November 2025
Rated 2 out of 5 stars

Intereses muy altos

Intereses muy altos. Es vender tu alma. Very high interest rates. It's like selling your soul.

26 November 2025
Oportun logo

Reply from Oportun

Hacemos todo lo posible para brindar a nuestros miembros tasas de interés/APR competitivas en comparación con otros prestamistas alternativos. Lamentamos cualquier inconveniente.

Rated 1 out of 5 stars

Your mistake is costing me!!!

My wife and I have had loans with this company before, unfortunately this time around we are having issues because the agent that took our payment made the mistake of not splitting our payment like we SPECIFIED so that we could cover the monthly dues and work our budget more efficiently. Rocio-5384 according to our receipt took our payment into the first payment instead of listening to our instructions of making half the amount for 11/1 and the other half for 11/16. So now I'm "late" on the 11/16 payment thanks to her error and the customer service agent Graciela Ponce gave us a false number to contact assistance

26 November 2025
Unprompted review
Oportun logo

Reply from Oportun

We’re disappointed to hear about your experience. We’d like the opportunity to learn more about your situation and see if we can help. Can you send your contact details to info@oportun.com so we can follow up?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look