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Optical King Reviews 1,191

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TrustScore 4.5 out of 5

4.5

Glasses store
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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the glasses and frames are superb and often look expensive despite their affordable prices. Many consumers are also very satisfied with the fast delivery service and the reasonable pricing, finding the products to be a fraction of the cost compared to other optical specialists. Though some people experienced issues with product durability, reporting that frames broke or detached after a short period of use. A few other people also felt that delivery times were not always as expected, with some instances of delayed next-day delivery or lost packages.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the great value and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery, with... See more

Price

Users describe positive interactions with price, frequently highlighting that products are much cheaper than... See more

Quality

Customers had positive experiences with quality. Many reviewers were very satisfied with the quality of... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast, efficient, and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality comfortable lightweight glasses. Excellent price. No hard case but fabric pouch and glass cleaning cloth provided. Delivery was almost 14 working days which is within their stated time... See more

Rated 5 out of 5 stars

Good frames at very reasonable prices. Ships from UK so in a pinch when lost glasses was able to replace using my prescription within about 10 days. Only bought very budget frames on this occasions an... See more

Rated 5 out of 5 stars

Superb quality glasses at a fraction of the price of other optical specialists. Well pleased with the lenses, the only thing that stops me ordering more is the horrific cost of postage as they are cla... See more

Rated 5 out of 5 stars

Great customer service, I ordered grey tint sunglasses but was able to change my order for brown tint before dispatch through emailing customer service. The sunglasses arrived as expected in excellent... See more

Company details

  1. #34 of 44 best companies in Glasses store
  2. #43 of 51 best companies in Sunglasses shop

Written by the company

Find your perfect pair of glasses with free lenses starting from £5! Shop hundreds of frames online FREE Single Vision Lenses✔️ 12 Month Guarantee✔️ 30 day Returns✔️ FREE UK delivery✔️

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service.
Delivery times longer than expected.
When enquired, met with scripted replies and lack of emotion or human response.
Unhelpful and useless

9 September 2025
Unprompted review

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