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Opticron Reviews 

686
•
TrustScore 5 out of 5

4.8

Binoculars shop
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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the products, noting that binoculars, adapters, and various other outdoor equipment perform wonderfully and truly exceed expectations. Additionally, buyers are extremely pleased with the prompt shipping services, secure packaging, and the very user-friendly website, making online ordering completely smooth and straightforward. However, some customers also noted minor drawbacks concerning specific small accessories included with their online purchases. Several reviewers mentioned that certain lens covers felt rather basic, were slightly loose in their snug fit, or did not always match the original parts.

What people talk about most

Product

People report high satisfaction with the product, expressing delight over the smashing version and fast... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the equipment is well-made, performs... See more

Service

Users describe positive interactions with service, highlighting quick responses and helpful support when... See more

Website

Reviewers mention positive feedback about website navigation, noting that it is easy to access information,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The objective lens covers for my old binoculars fit perfectly. Much more convenient than the old unattached covers-wish I'd got some years ago! Sizing is correct and they look nice & robust. Very wel... See more

Rated 5 out of 5 stars

Opticron Service and repairs were excellent. Our binoculars came back like new. Quick, efficient and very helpful. Probably the best service we have had. We've been using Opticron binoculars for abou... See more

Rated 5 out of 5 stars

I have a pair of Opticron binoculars which needed repair. I contacted the company's service department and they were very helpful from start to finish. They have done a great job on them & even reduc... See more

Rated 5 out of 5 stars

Lost one of the eye pieces on my binoculars - rang Opticron and went through to the department that deals with spares - spoke to someone straight away and he was brilliant - sending spare out in post.... See more

Company details

  1. Binoculars shop

Written by the company

Opticron has been supplying binoculars, scopes and other optical products for birdwatchers and other wildlife enthusiasts for more than 50 years. It prides itself on offering a value for money product backed with industry-leading pre- and post-sales support. Products are designed and engineered in partnership with a small number of Japan’s elite optical manufacturers.

Contact info

4.8

Excellent

TrustScore 5 out of 5

686 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(686)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great product

A great product, it does not disappoint.
Delivered extremely promptly (3 days after I placed my order) & in good condition.

29 September 2024

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