OpticTV Reviews 123

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and the best they've encountered. Customers consistently praise the customer service for being great, awesome, and truly excellent, with many highlighting the staff's helpfulness and patience. People appreciate the immediate and quick response times, noting that assistance is always available and issues are resolved promptly. The user experience is frequently mentioned as smooth, with minimal to no buffering and clear picture quality, making it a reliable choice for streaming. However, some customers noted that the service itself can occasionally be problematic, despite the excellent support in resolving issues. A few other people also felt that the service might not be renewed due to better multi-device options and more channels offered by competitors at a slightly higher price.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction and recommending... See more

Customer service

Users describe positive interactions with customer service, consistently praising the team as friendly,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the immediate and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their patience, helpfulness, and promptness... See more

User experience

Customers had positive experiences with user experience, highlighting the straightforward setup process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more

Company replied

Rated 5 out of 5 stars

I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more

Company replied

Rated 5 out of 5 stars

We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more

Company replied

Rated 5 out of 5 stars

Ive never had customer service like this. Ive been in bars and restaurants and waited longer for help or service. From a person i can see. This is primo, tutti di capo,nobody will top this; t... See more

Company replied


Company details

  1. Movie streaming service
  2. Electronics Company

Written by the company

Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have only had opticiptv a few days…

I have only had opticiptv a few days but it is above and beyond any of the many services I have used over the years. Customer service is off the chain and it's easy to pay. 4K channels and no buffering so far. Easily the best service I have used but its still early before I can be sure it is the absolute best!

24 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Gary, for your amazing review! 🙏

We’re very happy to hear that OpticTV has already exceeded your expectations compared to other services you’ve used over the years. It’s great to know that you’re enjoying the 4K quality, smooth experience without buffering, and easy payment process.

We also truly appreciate your kind words about our customer support team. Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

Good quality

Good quality, and helpful custom service!

24 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Fabio, for your kind review! 🙏

We’re very happy to hear that you’ve had a prompt and professional experience with our customer support team.

Thank you again for your trust and support of OpticTV 📺

Rated 4 out of 5 stars

OpticTV is literally the best IPTV…

OpticTV is literally the best IPTV service that I have ever seen so far. The customer service is quick and reliable and the service is very stable with no buffering as promised. There is a vast amount of content for what I would consider to be a very affordable price. I highly recommend this service.

23 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Keith, for your amazing review! 🙏

We’re very happy to hear that you’re enjoying the stability, fast customer support, and wide selection of content that OpticTV offers. It means a lot to us that you consider the service reliable and affordable.

Thank you again for your recommendation and support of OpticTV 📺

Rated 5 out of 5 stars

I tried a lot of iptv’s and this one is…

I tried a lot of iptv’s and this one is by far the best one! It plays crystal clear no buffering,connects fast and no problems, The customer service is spectacular and reply’s very quick. I love it!!

22 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Nikkolis, for your amazing review! 🙏

We’re very happy to hear that OpticTV stands out as the best service you’ve tried. It’s great to know that you’re enjoying the crystal-clear quality, fast connection, and stable experience without buffering.

We also truly appreciate your kind words about our customer support team and quick response times.

Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

I always have great customer service

I always have great customer service. Always quick and easy to deal with. Very helpful.

21 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Josh, for your kind review! 🙏

We’re very happy to hear that you’ve consistently had a great experience with our customer support team. Providing quick, helpful, and easy assistance is always one of our top priorities.

Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

OPTICTV experio

I paid for one month subscription to try and I have been very happy. I just paid for a 3 month subscription again. The customer support is great. Extremely fast, helpful, and very reliable. I’m very happy with this app.

21 April 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Andreina, for your wonderful review! 🙏

We’re very happy to hear that you enjoyed the service enough to renew for 3 more months. It’s great to know that our fast, helpful, and reliable customer support has made your experience even better.

Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

Just got optic about a week ago

Just got optic about a week ago. and I cannot tell you how great their service is compare to other services that I’ve tried. I am very pleased couldn’t ask for nothing better give it a try to experience it for yourself.

8 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you so much, Miguel, for your amazing review! 🙏

We’re very happy to hear that your experience with OpticTV has been better compared to other services you’ve tried. It means a lot to us that after just one week, you’re already enjoying the quality and overall experience.

Thank you again for your trust and support, and we truly appreciate your recommendation to others 📺

Rated 5 out of 5 stars

Always very quick in resolving issues.

16 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Stuart, for your kind review! 🙏

We’re very happy to hear that our team has been quick in resolving any issues you’ve experienced. Providing fast and reliable support is always a top priority for us.

Thank you again for your support and trust in OpticTV 📺

Rated 5 out of 5 stars

Customer Service

Great 24/7 customer Service. Very quick response to all my questions etc.

16 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you for your kind review! 🙏

We’re very happy to hear that you’ve had a great experience with our customer support and fast response times. Providing quick and reliable assistance to our customers is always one of our top priorities.

Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

Absolutely satisfied with the service!

Very satisfied with the service. The most reliable service we've had in our home for TV programming. The costumer service is stellar and always responsive.

15 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Victor, for your wonderful review! 🙏

We’re very happy to hear that OpticTV has been a reliable service for your home TV programming. We also truly appreciate your kind words about our responsive customer support team.

Thank you again for your trust and support of OpticTV 📺

Rated 5 out of 5 stars

It’s not perfect but I love OpticTV🥰…

It’s not perfect but I love OpticTV🥰 The price is good and I will keep renewing my service.

15 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Nicole, for your kind review! 🙏

We truly appreciate your honesty and support. We’re very happy to hear that you’re enjoying OpticTV and that you find the pricing fair and worthwhile.

Thank you again for being part of OpticTV! 📺

Rated 4 out of 5 stars

The best IPTV service I have…

The best IPTV service I have experienced. Picture clarity and channel selection is outstanding. Customer service is real Customer service with rapid response time.

15 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, John, for your amazing review! 🙏

We’re truly grateful to hear that OpticTV has been the best IPTV service you’ve experienced. It’s great to know that the picture quality, channel selection, and overall viewing experience have met your expectations.

We especially appreciate your comments about our customer support. Providing real and responsive assistance to our customers is something we take very seriously, and we’re very happy that our team was able to assist you quickly whenever needed.

Thank you again for your trust and support of OpticTV 💙📺

Rated 5 out of 5 stars

Customer Service by the whole OpticTV…

Customer Service by the whole OpticTV team especially Youssef is TOP NOTCH!!! Awesome service cant beat.

14 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you so much for your wonderful feedback! 🙏

We’re incredibly happy to hear that you’ve had such a positive experience with the entire OpticTV team. Providing fast, professional, and reliable support to our customers is always one of our top priorities.

Youssef will especially appreciate your kind words, and we’re truly grateful for your recognition of his efforts and dedication to helping customers receive the best possible service.

Thank you again for your trust and support of OpticTV 💙📺

Rated 5 out of 5 stars

Really love the service and most of all…

Really love the service and most of all the fast response of customer care.. this service is a class above the rest

14 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Ronald, for your fantastic review! 🙏

We’re very happy to hear that you’re loving the service and especially the fast response from our customer care team. Providing quick, helpful, and reliable support is something we work hard on every day, so your feedback truly means a lot to us.

It’s also wonderful to know that you consider OpticTV a class above the rest. Comments like yours motivate our entire team to continue delivering the best possible experience for all our customers.

Thank you again for your support and trust in OpticTV 💙📺

Rated 5 out of 5 stars

Awesome customer service and overall

Awesome customer service and overall
Iptv service

13 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Nouri, for your great review! 🙏

We’re very happy to hear that you’re satisfied with both the customer support and the overall service from OpticTV.

We truly appreciate your support. Enjoy the streaming! 📺

Rated 5 out of 5 stars

Great price, service, channel selection

Great price, great service. All the channels plus so many more that i didn't even know existed. Clear picture and no buffering with my home internet. I pay for 3 tvs and can watch different shows on each at same time. Tons of movies and shows Awesome product.

2 October 2025
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Steve, for your amazing and detailed review! 🙏

We’re very happy to hear that you’re enjoying the channel selection, clear picture quality, and smooth streaming experience on OpticTV. It’s also great to know that the multi-TV setup is working perfectly for your household and that you’re discovering even more content than expected.

Your feedback means a lot to us, and we truly appreciate your support. Enjoy the movies, shows, and streaming experience! 📺🎬

Rated 5 out of 5 stars

Excellent content and the best Customer Service

I looked long and hard to find a good IPTV that matched a broad offering as well as a robust support system. There are so many promoted by as many false reviews, one has to pretty much get lucky. Well, I got lucky. OPTIC TV has everything I was looking for. Obviously they don’t have everything for everyone, but it’s an excellent balance of Live TV (News, Sports, Entertainment), Shows, and Movies. It certainly works for us, and most satisfying of all is that if for any reason there is a particular show or movie that does not load up - you can just shoot them a message (on WhatsApp) and they respond almost immediately and do their best to fix it - and have. Excellent Customer Service!

12 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you so much, David, for your thoughtful and detailed review! 🙏

We truly appreciate you taking the time to share your experience and are very happy to hear that OpticTV has provided the balance of live TV, sports, entertainment, shows, and movies you were looking for.

We completely understand how difficult it can be to find a reliable IPTV service with both quality content and dependable customer support. That’s why our team always works hard to provide not only a stable and enjoyable streaming experience, but also fast and responsive assistance whenever our customers need help.

We’re especially glad to hear that our support team was able to quickly assist you whenever certain content needed attention. We always encourage our users to contact us right away if they experience any issue, as our goal is to investigate and resolve problems as efficiently as possible.

Your trust and support truly mean a lot to our entire team. Thank you again for choosing OpticTV! 📺

Rated 5 out of 5 stars

Excellent customer service and product…

Excellent customer service and product excellent quality

11 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Terrance, for your kind review! 🙏

We’re very happy to hear that you’re satisfied with both the customer support and the quality of the service from OpticTV.

We truly appreciate your support. Enjoy the streaming! 📺

Rated 5 out of 5 stars

Great customer…service always available.

Great customer…service always available.

11 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Sivayogan, for your kind review! 🙏

We’re very glad to hear that you’re satisfied with the customer support and availability of our team at OpticTV.

We truly appreciate your support. Thank you for choosing OpticTV!

Rated 5 out of 5 stars

Excellent service and customer service.

10 May 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Jason, for your kind review! 🙏

We’re very happy to hear that you’re satisfied with both the service and the customer support from OpticTV.

We truly appreciate your support. Enjoy the streaming! 📺

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look